Cleveland Cavalier Fans Can Use Messages App to Order Drinks at Games Thanks to Apple Business Chat

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The Cleveland Cavaliers and Aramark, a food and beverage vendor, today announced a new Apple Business Chat feature that will allow Cleveland Cavaliers fans to order drinks from their seats through iMessages.

Fans who attend games at Quicken Loans Arena in Cleveland and sit in designated sections of Cavs and Cleveland Monsters games can use the Messages app to access a menu, order beer and water, and have those drinks delivered right to their seats.


Scanning a QR code on the seat back brings activates the iMessage bot, which allows fans to access a menu and place drink orders. After an order has been placed, payment is done through Apple Pay, and the drinks are delivered.

This will prevent attendees from having to leave their seats and miss key game moments in order to get refreshments.

The pilot program is being tested for the remainder of the season to allow Aramark, the stadium's food and beverage vendor, to evaluate how well it works and whether it's popular with fans.

"The intersection of technology, service and convenience continues to motivate us, and we're pleased to be working with our partners at Aramark on this innovative approach to ordering," said Nic Barlage, Cavs and Quicken Loans Arena President of Business Operations. "Finding a way to provide an enhanced game experience with much easier and faster ordering capability for our fans adds another convenient feature at The Q that we're proud to pilot for the remainder of the Cavs and Monsters season."

Aramark made a similar feature available at Citizens Bank Park, home of the Philadelphia Phillies, last year.

Top Rated Comments

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18 months ago
They’ll need a couple stiff drinks with that team.
Score: 10 Votes (Like | Disagree)
Avatar
18 months ago
It’s now easier than ever to ease your pain and suffering as a Cavs fan with booze. I say this as a Knicks fan lol.
Score: 6 Votes (Like | Disagree)
Avatar
18 months ago

Correct grammar for the headline is “Cleveland Cavaliers Fans Can Use…” ;)

Is that right? I thought Cleveland Cavalier were adjectives so they wouldn’t get an ‘s’. Besides, with Lebron gone it should read something along the lines of “Cleveland Cavalier Fan Can Use…”
Score: 3 Votes (Like | Disagree)
Avatar
18 months ago

Yes, reword it: Does “Fans of Cleveland Cavalier Can Use…” make sense? (It’s not impossible, I suppose, but people are usually fans of teams which get the plural.)

Or, as you put it, “Fan of Cleveland Cavalier Can Use…” :D

Oh. Oh! Cleveland's sports team is called the Cavaliers. I thought they were called the Calves and the OP was claiming that uninterested attendees (AKA cavalier fans) could look at their phone instead of the game. :)
Score: 3 Votes (Like | Disagree)
Avatar
18 months ago
You're gonna need a Quicken Loan to buy beer at a North American sporting event.
Score: 2 Votes (Like | Disagree)
Avatar
18 months ago
It should be noted that the Philadelphia Phillies were the first professional team to offer this capability at Citizens Bank Ballpark.
Score: 2 Votes (Like | Disagree)

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