Group FaceTime Still Partly Broken After Security Update, Apple Aware

A few weeks ago, Apple's Group FaceTime was discovered to have a major security flaw which potentially allowed users to listen in on others without their permission. The flaw was quickly publicized forcing Apple to shut down FaceTime servers temporarily while a patch was being created. A week later, Apple released iOS 12.1.4 which addressed the security issue and re-enabled Group ‌FaceTime‌ for those users.

addpersongroupfacetime
Unfortunately, Group ‌FaceTime‌ even under iOS 12.1.4 hasn't quite been restored to its former functionality. A MacRumors forum thread started the day after 12.1.4's release revealed users who found themselves unable to add more users to a ‌FaceTime‌ call. As it turns out, it appears that users are no longer able to add a person to a one-on-one ‌FaceTime‌ call. The "Add Person" button remains greyed out and inactive in this situation. The only way to add another person to a Group ‌FaceTime‌ call at this time is to start the call with at least two other people. This slight distinction appears to be the source of confusion for many users.

MacRumors forum user Bob-K persisted in his support calls with Apple, and was finally told that the "Add Person" button not working in that situation was a known issue and that they didn't know when it would be fixed.

Apple Support on Twitter also appears to be aware of this restriction:


We were able to reproduce this issue, but it appears this workaround isn't entirely reliable as one user reported being unable to consistently add people even during a group call. A search of Twitter shows a number of users who believe that Group ‌FaceTime‌ remains disabled, though some users may simply be unaware of the iOS 12.1.4 update, or may be confused by the greyed "Add Person" button issue.

Apple is actively working on iOS 12.2 Beta which has not yet seen the addition of the patch for Group ‌FaceTime‌, but we'd expect them to address the ongoing bugs in a later 12.2 beta release.

Popular Stories

iOS 26 Battery Glass Feature

Apple Says Installing iOS 26 Might Impact Battery Life

Monday September 15, 2025 10:56 am PDT by
In the iOS 26 release notes, Apple is warning iPhone users that installing the new software might have a temporary impact on battery life, which is normal. A new support document explains that major iOS updates require background setup like indexing data and files for search, downloading new assets, and updating apps. Further, Apple says that new features could require more resources,...
AirPods Pro Firmware Feature

AirPods Pro 2 and AirPods 4 Get iOS 26 Features With New Firmware Update

Monday September 15, 2025 10:50 am PDT by
Apple today released updated firmware for the AirPods Pro 2 and the AirPods 4, introducing support for the new AirPods features that are included in iOS 26, iPadOS 26, and macOS Tahoe. The firmware has a build number of 8A356, and it replaces the current 7E93 firmware. With Apple's new software updates, the AirPods Pro 2 and the AirPods 4 support better audio quality for phone calls and...
iOS 26

iOS 26.1 to iOS 26.4: Here Are 5 New Features to Expect on Your iPhone

Tuesday September 16, 2025 11:17 am PDT by
iOS 26 was finally released on Monday, but the software train never stops, and the first developer beta of iOS 26.1 will likely be released soon. iOS 18.1 was an anomaly, as the first developer beta of that version was released in late July last year, to allow for early testing of Apple Intelligence features. The first betas of iOS 15.1, iOS 16.1, and iOS 17.1 were all released in the second ...
iOS 26 on Three iPhones

iOS 26's Liquid Glass Design Draws Criticism From Users

Wednesday September 17, 2025 2:56 pm PDT by
It's been two days since iOS 26 was released, and Apple's new Liquid Glass design is even more divisive than expected. Any major design change can create controversy as people get used to the new look, but the MacRumors forums, Reddit, Apple Support Communities, and social media sites seem to feature more criticism than praise as people discuss the update. Complaints There are a long...
Tim Cook Rainbow

Apple Reportedly Plans to Launch These 10 Products in 'Coming Months'

Sunday September 14, 2025 8:45 am PDT by
Apple's annual September event is now in the rearview mirror, with the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, Apple Watch Series 11, Apple Watch Ultra 3, Apple Watch SE 3, and AirPods Pro 3 set to launch this Friday, September 19. As always, there is more to come. In his Power On newsletter today, Bloomberg's Mark Gurman said Apple plans to release many products in the...
iOS 26 Glass Feature

iOS 26: The Top 100 New Features and Changes

Tuesday September 16, 2025 12:26 pm PDT by
Apple released iOS 26 on September 15, and it's now available for all iPhone users with a compatible device. There are a lot of changes and features to learn about, so if you want a quick, easy-to-read list that outlines what's new, we've got you covered. Design Liquid Glass design that reflects light and refracts what's underneath. It's system wide, with dynamic tab bars and toolbars...
new iphone lockscreen ios 26

iOS 26: All the New iPhone Lock Screen Customizations

Tuesday September 16, 2025 5:56 am PDT by
Apple has now made iOS 26 available to download on compatible iPhone models, and if you just installed the new software, Apple has made some changes and feature additions to the iPhone Lock Screen that you may want to check out. To download iOS 26 on your iPhone, go to Settings ➝ General ➝ Software Update, then let your device check Apple's servers for the latest software. Wait for the...

Top Rated Comments

dickie001x Avatar
86 months ago
“It just works”
Score: 17 Votes (Like | Disagree)
Vjosullivan Avatar
86 months ago
----- -----
Score: 11 Votes (Like | Disagree)
nviz22 Avatar
86 months ago
No surprise.
Score: 11 Votes (Like | Disagree)
genovelle Avatar
86 months ago
You'd think with that week or close to they could've fixed it entirely...
Maybe they need more help. It sounds like you have some technical skills that they need. I’m sure they would be happy to bring you on board.
Score: 9 Votes (Like | Disagree)
Scooz Avatar
86 months ago
That's the price people are paying for an overblown "security" flaw: a set of circumstances so rare they would be almost impossible to achieve deliberately and, once known, can easily be defeated. Now other people are paying the price by not being able to use a feature they rely on. I don't blame Apple for CYA, but I do blame the hew and cry and clutching of pearls by Twitter commenters and the tech press. Save the outrage for something important, or it becomes even more meaningless.
You really didn’t get the problem, did you?

A feature, enabled on most iOS devices, enabled a caller to spy on the users audio and when they denied the call enabled video instead. Easily defeated? The user, yes. The problem? Only by disabling Facetime altogether.

I blame people like you for playing down things to a degree that made Apple continue its ignorant security and quality approach for the last few years.
[doublepost=1550499898][/doublepost]
Maybe they need more help. It sounds like you have some technical skills that they need. I’m sure they would be happy to bring you on board.
Hm, maybe they need more help with their HR. It seems you have skills they need.

I’m sure your easy-going attitude towards their technical problems is a plus.
Score: 4 Votes (Like | Disagree)
w5jck Avatar
86 months ago
Perhaps this is a good opportunity for all the young brats to learn about true socializing--do it in person and not through emojies over the internet! :rolleyes:
Score: 3 Votes (Like | Disagree)