iPhone Screen Repairs to Get Faster as Apple Moves to Software-Only Calibration Process

Apple has announced that its iPhone display calibration process no longer requires specialized hardware, according to an internal service-related document obtained by MacRumors today.

Starting today, Genius Bars and Apple Authorized Service Providers can calibrate the display on a repaired iPhone 6s or newer by simply connecting the device to a Mac mini or MacBook Air running Apple's calibration and diagnostics software, without the need to use a so-called 3D Touch Calibration Fixture.

horizonmachine

3D Touch Calibration Fixture via Reuters

Apple says this change will result in three benefits for service providers and customers:

  1. More flexible workspaces for service providers, as the calibration fixture takes up quite a bit of space.

  2. Reduced wait times for customers, suggesting that the software-based calibration process is faster.

  3. Later this year, more Apple Authorized Service Providers around the world will have an opportunity to expand their in-store repair offerings to include iPhone display repairs.

Apple will outline the required steps for service providers to transition from the hardware to the software process later today, according to the internal communication, which was earlier reported by iMore's Rene Ritchie.

Apple Authorized Service Providers with a 3D Touch Calibration Fixture will be required to return the hardware at a later date to be announced.

iPhone display calibration ensures that a replacement display is fully integrated with the device's logic board at the system level. The process has been required since the arrival of Touch ID on the iPhone 5s in 2013, followed by 3D Touch on the iPhone 6s and newer, and Face ID on the iPhone X and newer.

Touch ID and Face ID calibration was already completed in software, and now 3D Touch calibration will be too, completely eliminating the need for hardware. If the display on an iPhone is replaced, but the calibration process is not completed, then Touch ID, Face ID, and/or 3D Touch will not function.

Apple only provided a handful of third-party service providers with its calibration fixture, so this change should result in faster, more flexible, and more widely available iPhone screen repairs in many countries.

Since Apple made Horizon machines available to Authorized Service Providers, there are more AASPs that can provide screen fixes than Apple Stores worldwide, making it quicker and faster for customers to get a screen repair. With change to a software-based calibration process, thousands more AASPs will be able to provide in-store screen fixes without the need to send devices off for repair.

Popular Stories

imac video apple feature

Apple Unveils First New Products of 2026

Monday January 26, 2026 1:55 pm PST by
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch. Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
Apple Logo Black

Apple Just Made Its Second-Biggest Acquisition Ever After Beats

Thursday January 29, 2026 10:07 am PST by
Apple today confirmed to Reuters that it has acquired Q.ai, an Israeli startup that is working on artificial intelligence technology for audio. Apple paid close to $2 billion for Q.ai, according to sources cited by the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone and audio brand Beats in 2014. Q.ai has...
iPhone 5s

iPhone 5s Gets New Software Update 13 Years After Launch

Monday January 26, 2026 3:56 pm PST by
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released. iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Apple Creator Studio

Apple's Next Launch is Today

Tuesday January 27, 2026 2:39 pm PST by
Update: Apple Creator Studio is now available. Apple Creator Studio launches this Wednesday, January 28. The all-in-one subscription provides access to the Final Cut Pro, Logic Pro, Pixelmator Pro, Motion, Compressor, and MainStage apps, with U.S. pricing set at $12.99 per month or $129 per year. A subscription to Apple Creator Studio also unlocks "intelligent features" and "premium...
apple silicon 1 feature

Apple Responds to Skyrocketing RAM and Storage Chip Prices

Thursday January 29, 2026 2:40 pm PST by
On an earnings call with equity analysts today, Apple CEO Tim Cook responded to fast-rising RAM and SSD storage chip prices in the supply chain. Cook said that rising memory chip prices had a "minimal impact" on Apple's gross margin in the fourth quarter of the 2025 calendar year, but he does expect a "bit more of an impact" on the company's gross margin in the current quarter. Cook added ...

Top Rated Comments

AngerDanger Avatar
96 months ago
That boxy plastic design looks so familiar…



I knew it!

Attachment Image
Score: 12 Votes (Like | Disagree)
Brookzy Avatar
96 months ago
Something tells me that software-based calibration, no matter how advanced, cannot beat hardware-based calibration.

Unless the hardware steps are now taking place at the factory prior to shipment I’m concerned that displays calibrated with software will be less accurate.
Score: 10 Votes (Like | Disagree)
Yvan256 Avatar
96 months ago
('https://www.macrumors.com/2018/09/17/iphone-calibration-process-now-software-only/')
Starting today, Genius Bars and Apple Authorized Service Providers can calibrate the display on a repaired iPhone 6s or newer by simply connecting the device to a Mac mini or MacBook Air running Apple's calibration and diagnostics software, without the need to use a so-called 3D Touch Calibration Fixture.
Why did they specify the Mac Mini and MacBook Air, the only two Macs left with USB type-A ports? I thought USB-C was the future? ;)
Score: 9 Votes (Like | Disagree)
drewsof07 Avatar
96 months ago
Something tells me that software-based calibration, no matter how advanced, cannot beat hardware-based calibration.

Unless the hardware steps are now taking place at the factory prior to shipment I’m concerned that displays calibrated with software will be less accurate.
"Calibration" is a bit of a misnomer. What they really mean is pairing the replacement parts to the logic board as a means of "security" by preventing non-AASP third party repair.
Score: 6 Votes (Like | Disagree)
ChrisMoBro Avatar
96 months ago
So they should be cheaper then!
Score: 3 Votes (Like | Disagree)
Ray Brady Avatar
96 months ago
What is this "Mac Mini" they speak of? An exciting and mysterious new product not yet available to the public?
Score: 3 Votes (Like | Disagree)