App StoreAlongside iOS 10.3 and macOS Sierra 10.12.4, Apple is introducing new App Store review features for developers.

Going forward, developers will be able to respond to customer reviews on the App Store "in a way that is available for all customers to see." This will allow developers to address negative reviews for the first time ever, something that has long been a point of contention in the iOS and Mac App Stores.

Previously, developers have had no way to respond to issues that customers report via an app review, or to further converse with a customer that has been having trouble with an app.

Developers are also able to ask customers to provide App Store ratings and reviews while using an app, allowing developers to get immediate feedback without requiring a customer to switch over to the App Store.

Apps are currently able to ask for reviews and ratings during usage, but doing so requires the App Store app to be opened up, interrupting an app or gameplay experience.

The new App Store ratings and reviews changes will be available to developers when iOS 10.3 and macOS Sierra 10.12.4 are made available to the public.

Update: Apple also plans to limit the number of times developers can ask customers to write an App Store review for an app. Only three requests per year will be permitted.

Tag: App Store

Top Rated Comments

Corrode Avatar
Corrode
116 months ago
Glad they're improving this. Even when I've wanted to leave a review after being asked, I have to switch to the App Store, click reviews, click leave a review, then type my App Store password, then write it. Rarely do I make it through that process.
Score: 12 Votes (Like | Disagree)
andy.ringwood Avatar
andy.ringwood
116 months ago
This is good news. One thing I hope they change is, instead of inserting your Apple ID password EVERYTIME you want to submit a review, they allow Touch ID.
Score: 11 Votes (Like | Disagree)
IGI2 Avatar
IGI2
116 months ago
This is good news. One thing I hope they change is, instead of inserting your Apple ID password EVERYTIME you want to submit a review, they allow Touch ID.
Exactly!

I can purchase (or my kid when I'm asleep by touching with my finger!) but I can't write a review? TouchID too insecure to validate COMMENTS?!
Score: 9 Votes (Like | Disagree)
otternonsense Avatar
otternonsense
116 months ago
Imagine if it was Apple's developers actually conversing with their disgruntled product users. Maybe macrumors would be pretty vanilla after all the frustration is vented where it should instead of complaining on a forum ;)
Score: 5 Votes (Like | Disagree)
iDento Avatar
iDento
116 months ago
Brilliant!

I'm not a developer, but this will make me pay more for apps with better support, which is better for the AppStore ecosystem in general.
Score: 5 Votes (Like | Disagree)
OldSchoolMacGuy Avatar
OldSchoolMacGuy
116 months ago
Great news. Though, hopefully people will also learn that reviews are NOT the spot to go for support. If you have an issue, take it to the support channels. In many cases the problem is easy to solve or caused by the user, rather than the app itself. Developers don't deserve to have their product rankings drop because of easily solved issues, yet few will go back and revise their review once the problem is resolved.
Score: 5 Votes (Like | Disagree)
Read All Comments

Popular Stories

Apple Wallet ID Illinois

Apple Plans to Expand iPhone Driver's Licenses to These 7 U.S. States

Wednesday December 24, 2025 8:40 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. The feature is currently available in 13 U.S. states and Puerto Rico, and it is expected to launch in at least seven more in the future. To set up the...
Read Full Article • 47 comments
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Next Year With These 12 New Features

Tuesday December 23, 2025 8:36 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another nine months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models. The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID Front camera in...
Read Full Article • 95 comments
iOS 26

iOS 26.2 Adds These 8 New Features to Your iPhone

Monday December 22, 2025 8:47 am PST by
Earlier this month, Apple released iOS 26.2, following more than a month of beta testing. It is a big update, with many new features and changes for iPhones. iOS 26.2 adds a Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. Below, we have highlighted a total of eight new features. Liquid Glass Slider on Lock Screen A new slider in the Lock...
Read Full Article
maxresdefault

10 Mac Apps Worth Trying in 2026

Wednesday December 24, 2025 9:27 am PST by
2026 is almost upon us, and a new year is a good time to try out some new apps. We've rounded up 10 excellent Mac apps that are worth checking out. Subscribe to the MacRumors YouTube channel for more videos. Alt-Tab (Free) - Alt-Tab brings a Windows-style alt + tab thumbnail preview option to the Mac. You can see a full window preview of open apps and app windows. One Thing (Free) -...
Read Full Article • 88 comments
maxresdefault

Where's the New Apple TV?

Monday December 22, 2025 11:30 am PST by
Apple hasn't updated the Apple TV 4K since 2022, and 2025 was supposed to be the year that we got a refresh. There were rumors suggesting Apple would release the new Apple TV before the end of 2025, but it looks like that's not going to happen now. Subscribe to the MacRumors YouTube channel for more videos. Bloomberg's Mark Gurman said several times across 2024 and 2025 that Apple would...
Read Full Article • 168 comments
Foldable iPhone 2023 Feature Iridescent Search

Samsung Developing 'Wide Fold' With iPhone Fold-Like Design Ahead of Apple's 2026 Launch

Tuesday December 23, 2025 11:55 am PST by
Samsung is working on a new foldable smartphone that's wider and shorter than the models that it's released before, according to Korean news site ETNews. The "Wide Fold" will compete with Apple's iPhone Fold that's set to launch in September 2026. Samsung's existing Galaxy Z Fold7 display is 6.5 inches when closed, and 8 inches when open, with a 21:9 aspect ratio when folded and a 20:18...
Read Full Article • 86 comments
iOS 26

iOS 26.3 Brings AirPods-Like Pairing to Third-Party Devices in EU Under DMA

Monday December 22, 2025 3:20 pm PST by
The European Commission today praised the interoperability changes that Apple is introducing in iOS 26.3, once again crediting the Digital Markets Act (DMA) with bringing "new opportunities" to European users and developers. The Digital Markets Act requires Apple to provide third-party accessories with the same capabilities and access to device features that Apple's own products get. In iOS...
Read Full Article • 100 comments
iphone fold 3d print

Have a 3D Printer? You Can Make Your Own iPhone Fold Dummy

Tuesday December 23, 2025 1:31 pm PST by
Apple is working on a foldable iPhone that's set to come out in September 2026, and rumors suggest that it will have a display that's around 5.4 inches when closed and 7.6 inches when open. Exact measurements vary based on rumors, but one 3D designer has created a mockup based on what we've heard so far. On MakerWorld, a user named Subsy has uploaded a 1:1 iPhone Fold replica (via Macworld), ...
Read Full Article • 125 comments
iPhone SE Cosmopolitan Clean

Apple Discontinued These 25 Products This Year

Wednesday December 24, 2025 7:24 am PST by
With the end of 2025 near, the time has come to look back at the devices and accessories that Apple discontinued throughout the year. Most of the products that were discontinued this year were simply replaced by a new model with an updated chip. However, the iPhone SE line was entirely discontinued when the iPhone 16e launched, and the iPhone Plus line is being phased out. Below, we have...
Read Full Article • 13 comments