App StoreAlongside iOS 10.3 and macOS Sierra 10.12.4, Apple is introducing new App Store review features for developers.

Going forward, developers will be able to respond to customer reviews on the App Store "in a way that is available for all customers to see." This will allow developers to address negative reviews for the first time ever, something that has long been a point of contention in the iOS and Mac App Stores.

Previously, developers have had no way to respond to issues that customers report via an app review, or to further converse with a customer that has been having trouble with an app.

Developers are also able to ask customers to provide App Store ratings and reviews while using an app, allowing developers to get immediate feedback without requiring a customer to switch over to the App Store.

Apps are currently able to ask for reviews and ratings during usage, but doing so requires the App Store app to be opened up, interrupting an app or gameplay experience.

The new App Store ratings and reviews changes will be available to developers when iOS 10.3 and macOS Sierra 10.12.4 are made available to the public.

Update: Apple also plans to limit the number of times developers can ask customers to write an App Store review for an app. Only three requests per year will be permitted.

Tag: App Store

Top Rated Comments

Corrode Avatar
Corrode
118 months ago
Glad they're improving this. Even when I've wanted to leave a review after being asked, I have to switch to the App Store, click reviews, click leave a review, then type my App Store password, then write it. Rarely do I make it through that process.
Score: 12 Votes (Like | Disagree)
A
andy.ringwood
118 months ago
This is good news. One thing I hope they change is, instead of inserting your Apple ID password EVERYTIME you want to submit a review, they allow Touch ID.
Score: 11 Votes (Like | Disagree)
IGI2 Avatar
IGI2
118 months ago
This is good news. One thing I hope they change is, instead of inserting your Apple ID password EVERYTIME you want to submit a review, they allow Touch ID.
Exactly!

I can purchase (or my kid when I'm asleep by touching with my finger!) but I can't write a review? TouchID too insecure to validate COMMENTS?!
Score: 9 Votes (Like | Disagree)
otternonsense Avatar
otternonsense
118 months ago
Imagine if it was Apple's developers actually conversing with their disgruntled product users. Maybe macrumors would be pretty vanilla after all the frustration is vented where it should instead of complaining on a forum ;)
Score: 5 Votes (Like | Disagree)
iDento Avatar
iDento
118 months ago
Brilliant!

I'm not a developer, but this will make me pay more for apps with better support, which is better for the AppStore ecosystem in general.
Score: 5 Votes (Like | Disagree)
OldSchoolMacGuy Avatar
OldSchoolMacGuy
118 months ago
Great news. Though, hopefully people will also learn that reviews are NOT the spot to go for support. If you have an issue, take it to the support channels. In many cases the problem is easy to solve or caused by the user, rather than the app itself. Developers don't deserve to have their product rankings drop because of easily solved issues, yet few will go back and revise their review once the problem is resolved.
Score: 5 Votes (Like | Disagree)
Read All Comments

Popular Stories

Apple Announces Special Event in New York Feature

Apple Announces Special Event in New York, London, and Shanghai on March 4

Monday February 16, 2026 6:05 am PST by
Apple today announced a "special Apple Experience" in New York, London, and Shanghai, taking place on March 4, 2026 at 9:00am ET. Apple invited select members of the media to the event in three major cities around the world. It is simply described as a "special Apple Experience," and there is no further information about what it may entail. The invitation features a 3D Apple logo design...
Read Full Article • 194 comments
iphone 16 apple intelligence

Apple Aiming to Release 'Breakthrough' New iPhone Accessory

Wednesday February 18, 2026 12:43 pm PST by
Apple is looking for a "breakthrough" with its push into wearable AI devices, including an "AirTag-sized pendant," according to Bloomberg's Mark Gurman. In a report this week, he said the pendant is reminiscent of the failed Humane AI Pin, but it would be an iPhone accessory rather than a standalone product. The pendant would feature an "always-on" camera and a microphone for Siri voice...
Read Full Article
CarPlay Liquid Glass Dark

iOS 26.4's New CarPlay Video Feature Shown in Action

Wednesday February 18, 2026 9:29 am PST by
Back at WWDC 2025, Apple revealed that it was planning to allow CarPlay users to watch video via AirPlay in their vehicles while they are not driving, and the first beta of iOS 26.4 suggests the feature may be nearing availability. There are several new references to CarPlay video streaming functionality within the iOS 26.4 beta's source code. The feature is not yet visible to users, but...
Read Full Article • 57 comments
iphone 17 pro green

iPhone 17 Pro Max Curiously Becomes Most Traded-In Smartphone

Wednesday February 18, 2026 9:13 am PST by
New trade-in data indicates that Apple's iPhone 17 Pro Max has rapidly become the single most traded-in smartphone. According to a new report from SellCell, Apple's latest flagship iPhone has quickly risen to the top of the independent trade-in market, accounting for 11.5% of all devices appearing in the top-20 trade-in rankings just months after release. The analysis is based on SellCell...
Read Full Article • 205 comments
Multicolored Low Cost A18 Pro MacBook Feature

Low-Cost MacBook Expected on March 4 in These Colors

Wednesday February 18, 2026 5:42 am PST by
Apple will announce its rumored low-cost MacBook at its event on March 4, with the device coming in a selection of bold color options, according to a known leaker. Earlier this week, Apple announced a "special Apple Experience" for the media in New York, London, and Shanghai, taking place on March 4, 2026 at 9:00am ET. Posting on Weibo, the leaker known as "Instant Digital" said that the...
Read Full Article • 301 comments