Multiple Simply Mac Stores Shutting Down Across the U.S.

Simply Mac, a well-known Apple Authorized Reseller and Service Provider owned by GameStop, is shutting down a number of its brick and mortar stores across the United States.

Locations in North Carolina, North Dakota, Montana, Texas, Illinois, Indiana, Utah, Idaho, Maryland, South Dakota, and more, are closing this week.

simplymac

Image via the Billings Gazette

Notices at some of the locations have suggested Simply Mac is being shut down because Apple is ending its agreement with the retail chain, and several local newspapers are reporting the same news, but on Twitter, Simply Mac says that is not true.

A notice sent out by the West Acres Mall in Fargo, North Dakota:

We wanted to reach out to you with news of another change at West Acres. As of today, Simply Mac has closed. Simply Mac opened at West Acres in August 2014 and we've enjoyed having them as part of the West Acres family.

The closure is due to the Apple Corporation ending its national agreement with Simply Mac to sell them Apple product, making it impossible for them to continue. They will be onsite for a few days to help with customers who have repaired items to pick up.

A GameStop spokesperson who spoke to the Midland-Reporter Telegram in Texas and the Billings Gazette in Montana said the closure of the Simply Mac store in that location was done as part of a business transformation plan that involves closing non-productive store locations.

"As GameStop announced in its holiday sales release, the company continues to focus on the execution of our business transformation plan, which includes growing our non-gaming businesses and right-sizing our global store portfolio across all our retail brands. This involves evaluating and closing non-productive locations. The closure of this Simply Mac store is part of that strategy."

It is not clear why there is mixed information being shared about the store closures, but it appears that only a select number of stores are being shuttered at this time. We've reached out to GameStop for a full list of the locations that are disappearing.

The closure of several Simply Mac stores comes as GameStop faces flagging sales. Earlier this month, GameStop announced that its holiday sales fell 16.4 percent compared to 2015.

Popular Stories

iphone 17 air iphone 16 pro

iPhone 17 Air USB-C Port May Have This Unusual Design Quirk

Wednesday April 30, 2025 3:59 am PDT by
Apple is preparing to launch a dramatically thinner iPhone this September, and if recent leaks are anything to go by, the so-called iPhone 17 Air could boast one of the most radical design shifts in recent years. iPhone 17 Air dummy model alongside iPhone 16 Pro (credit: AppleTrack) At just 5.5mm thick (excluding a slightly raised camera bump), the 6.6-inch iPhone 17 Air is expected to become ...
iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Tuesday April 29, 2025 1:30 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iPhone 17 Pro on Desk Feature

All iPhone 17 Models Again Rumored to Feature 12GB of RAM

Tuesday April 29, 2025 3:36 am PDT by
All upcoming iPhone 17 models will come equipped with 12GB of RAM to support Apple Intelligence, according to the Weibo-based leaker Digital Chat Station. The claim from the Chinese leaker, who has sources within Apple's supply chain, comes a few days after industry analyst Ming-Chi Kuo said that the iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will all be equipped with 12GB of RAM. ...
iOS App Store General Feature JoeBlue

Epic Games Wins Major Victory as Apple is Ordered to Comply With App Store Anti-Steering Injunction [Updated]

Wednesday April 30, 2025 4:01 pm PDT by
In a victory for Epic Games, Apple was today found to be in violation of a 2021 injunction that required it to allow developers to direct customers to third-party purchase options on the web using in-app links. Judge Yvonne Gonzalez Rogers, who has been handling the Apple vs. Epic Games dispute for the last five years, said that Apple is in "willful violation" of the injunction she issued to ...
iphone 16 pro ghost hand

iPhone 18 to Use High Performance Six-Channel Memory, Claims Leaker

Tuesday April 29, 2025 7:00 am PDT by
Apple's iPhone 18 lineup will introduce a major leap in memory performance, according to new information shared today by Weibo-based leaker Digital Chat Station. Apple is reportedly planning to equip the 2026 models with a high-capacity six-channel LPDDR5X memory configuration, significantly upping the memory bandwidth for future AI features and multitasking. Expanding the memory bandwidth...

Top Rated Comments

tubeexperience Avatar
108 months ago
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
Apple has become so drunken with its own success that it forgot how it got there.
Score: 18 Votes (Like | Disagree)
garirry Avatar
108 months ago
Gamestop's days are numbered. Digital distribution will take over within 5 years...
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Score: 15 Votes (Like | Disagree)
macduke Avatar
108 months ago
In many areas there are no official Apple Stores, which makes being an Apple user especially inconvenient. I live in fairly large college town and we lost our only Apple certified repair store a couple years ago. Now I have to schedule my visits around times when I travel home to see my family two hours away. I see so many MacBooks and iPhones and Beats on campus that this town would have no problem supporting a legit Apple Store—even just a small one in the mall. I hope Apple continues to expand to new regions, but it feels like store growth in the U.S. has slowed in recent years.
Score: 13 Votes (Like | Disagree)
ComSense Avatar
108 months ago
I've never been in a Simply Mac - can anyone comment on the quality of their stores/service?
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
Score: 10 Votes (Like | Disagree)
CloneNode71 Avatar
108 months ago
Any increases in game sizes will be met with increased storage capabilities so I don't see it going any other way - just as how music is predominantly digital now.

Remember if storage is expensive for us, it's expensive for those who create physical media too, so it is unlikely to be the case that consumer storage affordability is dwarfed by media size in the future.
I think they meant more in terms of the time it take to download. That's how I took it.
[doublepost=1484887125][/doublepost]
Look them up on Glassdoor.com. It's not often you see a company so thoroughly hated by its own employees.

Allow me to add that they do NOT represent most independent Apple-authorized resellers and service providers.* From what I hear, SimplyMac was fine when it was a small business with couple of locations in the Salt Lake City area. It's when they got bought out by Game Stop and turned into a national chain that things went down the toilet FAST.

(* I may be biased by the fact that I own one.)
As a former store manager of simply mac that was with the company when we had 8 store and stayed to the point of 80 stores, you are exactly right. The currently leadership (HY, TA, JE, and GL) have all but destroyed this company with their super egos and inability to lead with inspiration. Instead, they resort to fear tactics, nepotism, and the removal of anyone with differing opinions. The company took a huge shift downward when PeachMac leaders started usurping the roles of faithful Simply Mac employees. It's unfortunate that hundreds of my friends are about to lose their jobs, but this is what happens when sociopaths are placed in charge of businesses like these.
[doublepost=1484887376][/doublepost]
It is a quite common for Authorized Service Providers to be misunderstood and misjudged in service situations. At a Genius Bar, Apple can decide to do whatever it wants to. ASPs have very strict rules and Apple will bill them for parts used "incorrectly" on repairs. The profit margin is terrible for non Apple stores and so they cannot afford to be as generous as Apple is
As a former store manager of Simply Mac, one who was with the company when we were private and only left a few months ago, I can speak to the likelihood of this commenters experience. The level of high expectation around service knowledge and accuracy has drastically dropped in the 3 years since GameStop purchased my company and forced us to expand and acquire other ASPs and Apple Specialists. This has created thousands of similar experiences across the country.
[doublepost=1484887583][/doublepost]
That's terrible though. Apple needs to remember that long before they had stores that places like Simply Mac and others sold their products.
This is not true. Apple has pulled away from Simply Mac due to our inability to train our service teams across the country to actually perform service with accuracy and care. I am a former store manager of Simply Mac that left just a few months ago due to many reasons that are contributing to this demise. Apple Inc is in no way responsible for my company's failure.
Score: 9 Votes (Like | Disagree)
nutjob Avatar
108 months ago
No it won't, especially not when games nowadays weigh 100 something GB, which is ridiculous for digital downloads. Physical media FTW.
Yeah! Physical media is great. You copy the 100G straight from the disks, then wait for the 90G of updates to download.
Score: 8 Votes (Like | Disagree)