iPhone Users in China Experiencing Issues With Apple Pay [Updated] - MacRumors
Skip to Content

iPhone Users in China Experiencing Issues With Apple Pay [Updated]

by

Apple-Pay-250x434 (1) copySmartphone users in China are facing a number of system errors trying to sign up for Apple Pay after it was officially released in the country yesterday.

Apple's mobile payment service became available on February 18 through a partnership with China's state-run interbank network, UnionPay. However, it appears that the sheer amount of users attempting to sign up to the platform during the first 24 hours has overloaded the system.

"It kept telling me the phone 'cannot connect to Apple Pay' or the verification for the card is not available when I was linking a bankcard," said one iPhone owner, who did eventually link the card after several attempts but then "could not even open the app" to register another.

Apple initially announced its intention to launch Apple Pay in China in December, with plans to make the service available in early 2016 following the "relevant tests and certification" required by Chinese regulators.

China is Apple's second largest market when it comes to revenue after the americas. Deals with 19 of the biggest lenders in China will see 80 percent of credit and debit cards in China eligible for use with Apple Pay.

Update 6:16 AM: Apple has clarified that no official statement was given on the issues, and what has been reported by other sources has been misquoted and mistranslated. Apple says it is making Apple Pay available to Chinese users on a rolling basis throughout the day.

Top Rated Comments

139 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Need a hug?
Score: 4 Votes (Like | Disagree)
Turnpike Avatar
139 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Score: 2 Votes (Like | Disagree)
jotwee Avatar
139 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Score: 2 Votes (Like | Disagree)
American Hero Avatar
139 months ago
From my understanding it's not valid with every retailer with NFC or maybe retailers can block it? So it doesn't work at some like Walmart etc. and if that's the case it's I stand by my half baked feature comment.
Retailers can certainly shut off NFC capabilities on their terminals, but that would prevent Android Pay, Apple Pay, and contactless cards from working on those terminals. Apple Pay is just a special name for NFC payment.
Score: 1 Votes (Like | Disagree)
American Hero Avatar
139 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
It works with NFC. So it works on the same terminals as those where you can tap and pay.Hence, Tim Cook saying it'll work anywhere you can see the contactless logo.
Score: 1 Votes (Like | Disagree)
JGIGS Avatar
139 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
Score: 1 Votes (Like | Disagree)

Popular Stories

apple intelligence black

Apple Intelligence Coming to China in December With iOS 27.3

Wednesday October 14, 2026 1:24 pm PDT by
Apple plans to bring Apple Intelligence to China in iOS 27.3 after two years of regulatory delays, reports Bloomberg. The launch will include basic Apple Intelligence features for things like photo editing, but Siri AI won't be available. Image Playground and the newer version of Genmoji will be missing, plus text generation tools will be limited. The South China Morning Post today reported...
iPhone 18 Pro 16x9 1

iPhone 18 Pro Sales Jump in China Ahead of iPhone Duo Launch

Thursday October 1, 2026 4:37 am PDT by
Sales of iPhone 18 Pro models in China were 12% higher in the three days after launching than sales of iPhone 17 Pro models were during their entire first week last year, according to Counterpoint Research. The strong start helped Apple claim the top spot in the country's smartphone market for the week of September 14 to 20, handing it a 33% share. But the news could get even better for...
Tim Cook Chengdu China

Tim Cook Visits China for the Third Time in 2026

Monday October 12, 2026 6:54 am PDT by
Tim Cook is visiting China for the third time this year, with talks in Guangdong focused on expanding Apple's manufacturing and sales operations, the South China Morning Post reports. This is Cook's first China trip in his capacity as Apple's executive chairman. He moved into the position on September 1 when John Ternus took over as CEO. Apple has said part of Cook's work involves...
Latest Stories
Apple's October 28 'Pro and Tell' Launch: What's Coming
Apple's October 28 'Pro and Tell' Launch: What's Coming
1 hour ago
Apple Limiting U.S. iPhone Duo Orders to Two Per Customer
Apple Limiting U.S. iPhone Duo Orders to Two Per Customer
2 hours ago
Apple Buys AI Audio Editing App Samplab
Apple Buys AI Audio Editing App Samplab
3 hours ago
EFF's Privacy Badger Anti-Tracking Extension Expands to Safari
EFF's Privacy Badger Anti-Tracking Extension Expands to Safari
4 hours ago
HomePod 27.2 Adds Sound Glow to Existing HomePod Models
HomePod 27.2 Adds Sound Glow to Existing HomePod Models
5 hours ago
Apple Starts Moving Up iPhone Duo Delivery Dates
Apple Starts Moving Up iPhone Duo Delivery Dates
6 hours ago
tvOS 27.2 RC Lays Groundwork for HomePod Surround Sound
tvOS 27.2 RC Lays Groundwork for HomePod Surround Sound
6 hours ago
Apple Says iPhone Duo Not Available on Walk-In Basis in Two Countries
Apple Says iPhone Duo Not Available on Walk-In Basis in Two Countries
7 hours ago
Apple Seeds macOS Golden Gate 27.2 Release Candidate to Developers
Apple Seeds macOS Golden Gate 27.2 Release Candidate to Developers
8 hours ago
Apple Releases iOS 27.2 Release Candidate
Apple Releases iOS 27.2 Release Candidate
8 hours ago
Apple Seeds watchOS 27.2, tvOS 27.2 and visionOS 27.2 Release Candidates
Apple Seeds watchOS 27.2, tvOS 27.2 and visionOS 27.2 Release Candidates
8 hours ago
Samsung Slashes Prices on Frame TVs With Biggest Savings Yet for 2026 Models
Samsung Slashes Prices on Frame TVs With Biggest Savings Yet for 2026 Models
8 hours ago
RIP, MacBook Ultra
RIP, MacBook Ultra
9 hours ago
Apple Announcing New Products Next Week: 'Pro and Tell'
Apple Announcing New Products Next Week: 'Pro and Tell'
9 hours ago
GM Says Apple Wallet Car Keys Coming to These Vehicles
GM Says Apple Wallet Car Keys Coming to These Vehicles
11 hours ago
Amazon Offers $900 Off 2026 16-Inch MacBook Pro With M5 Max Chip
Amazon Offers $900 Off 2026 16-Inch MacBook Pro With M5 Max Chip
12 hours ago
Amazon Discounts New Mac Mini by Up to $149, Mac Studio by $200
Amazon Discounts New Mac Mini by Up to $149, Mac Studio by $200
1 day ago
Apple Expected to Release New Products on Next Four Fridays
Apple Expected to Release New Products on Next Four Fridays
1 day ago
Apple Reveals iPhone Duo's Battery Capacity
Apple Reveals iPhone Duo's Battery Capacity
1 day ago
Apple Planning 'HomeView Max' With 9-Inch, 360-Degree Screen
Apple Planning 'HomeView Max' With 9-Inch, 360-Degree Screen
1 day ago
Mark Gurman: Apple Made 'Major Mistake' With iPhone Duo Pre-Orders
Mark Gurman: Apple Made 'Major Mistake' With iPhone Duo Pre-Orders
1 day ago
Apple Retail Staff Told to Warn Against iPhone Duo Walk-In Purchases
Apple Retail Staff Told to Warn Against iPhone Duo Walk-In Purchases
2 days ago
Apple Hires Former Meta Lawyer to Oversee Global Litigation
Apple Hires Former Meta Lawyer to Oversee Global Litigation
2 days ago
Top Stories: Apple HomeView, New Apple TV and HomePod mini, and Sold-Out iPhone Duo
Top Stories: Apple HomeView, New Apple TV and HomePod mini, and Sold-Out iPhone Duo
3 days ago
Verizon Will Charge $10 a Month for iPhone Handoff
Verizon Will Charge $10 a Month for iPhone Handoff
3 days ago
Apple Calls iPhone Duo Demand 'Extraordinary' After Orders Slip to 2027
Apple Calls iPhone Duo Demand 'Extraordinary' After Orders Slip to 2027
3 days ago
New App Store Rules Target AI Deepfakes and Nudify Apps
New App Store Rules Target AI Deepfakes and Nudify Apps
3 days ago
Didn't Pre-Order Apple's HomeView? Here's How Long the Wait is Now
Didn't Pre-Order Apple's HomeView? Here's How Long the Wait is Now
3 days ago
Apple's $79 iPhone Duo Case Sticks On With Adhesive
Apple's $79 iPhone Duo Case Sticks On With Adhesive
3 days ago
Apple TV 4K and HomePod Mini Price Increases 'Much More Striking' Than New Features
Apple TV 4K and HomePod Mini Price Increases 'Much More Striking' Than New Features
3 days ago