Skip to Content

iPhone Users in China Experiencing Issues With Apple Pay [Updated]

by

Apple-Pay-250x434 (1) copySmartphone users in China are facing a number of system errors trying to sign up for Apple Pay after it was officially released in the country yesterday.

Apple's mobile payment service became available on February 18 through a partnership with China's state-run interbank network, UnionPay. However, it appears that the sheer amount of users attempting to sign up to the platform during the first 24 hours has overloaded the system.

"It kept telling me the phone 'cannot connect to Apple Pay' or the verification for the card is not available when I was linking a bankcard," said one iPhone owner, who did eventually link the card after several attempts but then "could not even open the app" to register another.

Apple initially announced its intention to launch Apple Pay in China in December, with plans to make the service available in early 2016 following the "relevant tests and certification" required by Chinese regulators.

China is Apple's second largest market when it comes to revenue after the americas. Deals with 19 of the biggest lenders in China will see 80 percent of credit and debit cards in China eligible for use with Apple Pay.

Update 6:16 AM: Apple has clarified that no official statement was given on the issues, and what has been reported by other sources has been misquoted and mistranslated. Apple says it is making Apple Pay available to Chinese users on a rolling basis throughout the day.

Top Rated Comments

131 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Need a hug?
Score: 4 Votes (Like | Disagree)
jotwee Avatar
131 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Score: 2 Votes (Like | Disagree)
Turnpike Avatar
131 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Score: 2 Votes (Like | Disagree)
American Hero Avatar
131 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Tim, is that you?
Score: 1 Votes (Like | Disagree)
American Hero Avatar
131 months ago
From my understanding it's not valid with every retailer with NFC or maybe retailers can block it? So it doesn't work at some like Walmart etc. and if that's the case it's I stand by my half baked feature comment.
Retailers can certainly shut off NFC capabilities on their terminals, but that would prevent Android Pay, Apple Pay, and contactless cards from working on those terminals. Apple Pay is just a special name for NFC payment.
Score: 1 Votes (Like | Disagree)
JGIGS Avatar
131 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
Score: 1 Votes (Like | Disagree)

Popular Stories

Apple Announces Special Event in New York Feature 1

Apple Teases 'A Big Week Ahead' With Announcements Starting Monday

Thursday February 26, 2026 6:06 am PST by
Apple CEO Tim Cook today teased "a big week ahead," with announcements starting Monday. His post included an #AppleLaunch hashtag with a colorful Apple logo, along with a short video that ultimately shows an Apple logo on the lid of a Mac. Apple is reportedly planning a three-day stretch of product announcements from Monday, March 2 through Wednesday, March 4, with up to five new products...
iphone fold text

iPhone Fold Crease Measurements Revealed as Device Hits Production

Wednesday February 25, 2026 5:37 am PST by
Apple has submitted production line orders for its upcoming foldable iPhone, effectively confirming that the device will launch this year, claims a Chinese leaker. According to the Weibo account "Fixed Focus Digital," assembly lines recently received the orders from Apple, which has apparently allowed the leaker to learn the crease measurements for the device's 7.8-inch inner display....
m3 macbook pro blue

M5 Pro and M5 Max MacBook Pro: What to Expect

Wednesday February 25, 2026 3:02 pm PST by
Apple is working on a new MacBook Pro that could launch next week ahead of the "Special Experience" planned for March 4, so we thought we'd highlight all of the rumors about the device so far. Design There are no rumors of design changes, and we are expecting the upcoming M5 MacBook Pro models to look just like the M4 versions. Apple will continue to offer 14-inch and 16-inch size options,...