iPhone Users in China Experiencing Issues With Apple Pay [Updated] - MacRumors
Skip to Content

iPhone Users in China Experiencing Issues With Apple Pay [Updated]

by

Apple-Pay-250x434 (1) copySmartphone users in China are facing a number of system errors trying to sign up for Apple Pay after it was officially released in the country yesterday.

Apple's mobile payment service became available on February 18 through a partnership with China's state-run interbank network, UnionPay. However, it appears that the sheer amount of users attempting to sign up to the platform during the first 24 hours has overloaded the system.

"It kept telling me the phone 'cannot connect to Apple Pay' or the verification for the card is not available when I was linking a bankcard," said one iPhone owner, who did eventually link the card after several attempts but then "could not even open the app" to register another.

Apple initially announced its intention to launch Apple Pay in China in December, with plans to make the service available in early 2016 following the "relevant tests and certification" required by Chinese regulators.

China is Apple's second largest market when it comes to revenue after the americas. Deals with 19 of the biggest lenders in China will see 80 percent of credit and debit cards in China eligible for use with Apple Pay.

Update 6:16 AM: Apple has clarified that no official statement was given on the issues, and what has been reported by other sources has been misquoted and mistranslated. Apple says it is making Apple Pay available to Chinese users on a rolling basis throughout the day.

Top Rated Comments

140 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Need a hug?
Score: 4 Votes (Like | Disagree)
Turnpike Avatar
140 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Score: 2 Votes (Like | Disagree)
jotwee Avatar
140 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Score: 2 Votes (Like | Disagree)
American Hero Avatar
140 months ago
From my understanding it's not valid with every retailer with NFC or maybe retailers can block it? So it doesn't work at some like Walmart etc. and if that's the case it's I stand by my half baked feature comment.
Retailers can certainly shut off NFC capabilities on their terminals, but that would prevent Android Pay, Apple Pay, and contactless cards from working on those terminals. Apple Pay is just a special name for NFC payment.
Score: 1 Votes (Like | Disagree)
American Hero Avatar
140 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
It works with NFC. So it works on the same terminals as those where you can tap and pay.Hence, Tim Cook saying it'll work anywhere you can see the contactless logo.
Score: 1 Votes (Like | Disagree)
JGIGS Avatar
140 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 27

Apple Says iOS 27.3 Beta Coming Next Week

Friday October 30, 2026 2:45 pm PDT by
Apple today announced that the first iOS 27.3 developer beta will be released next week and enable some Apple Intelligence features in China. In a press release shared on the Apple Newsroom website in China, Apple said the beta will be released on Wednesday, November 4, but that likely means Tuesday, November 3 in the U.S. due to time zone differences. Apple said iOS 27.3 will then be...
apple intelligence black

Apple Intelligence Coming to China in December With iOS 27.3

Wednesday October 14, 2026 1:24 pm PDT by
Apple plans to bring Apple Intelligence to China in iOS 27.3 after two years of regulatory delays, reports Bloomberg. The launch will include basic Apple Intelligence features for things like photo editing, but Siri AI won't be available. Image Playground and the newer version of Genmoji will be missing, plus text generation tools will be limited. The South China Morning Post today reported...
iPhone 18 Pro Pre Orders Feature Sans Text

iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan

Friday October 30, 2026 10:55 pm PDT by
China is doing much of the heavy lifting for Apple's iPhone 18 Pro launch, with a 29% sales increase helping offset declines in the U.S. and Japan, according to Counterpoint Research. Combined global sales of the iPhone 18 Pro and iPhone 18 Pro Max rose 3.1% during their first three weeks of availability compared with the equivalent launch period last year. U.S. sales fell 4%, while Japan...
Latest Stories
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
Early Black Friday Brings Steep Price Drops on Apple's Latest iPhone Cases
2 hours ago
John Ternus Hosting His First Earnings Call as Apple CEO Today
John Ternus Hosting His First Earnings Call as Apple CEO Today
3 hours ago
Here's What Spotify Looks Like on Apple's HomeView
Here's What Spotify Looks Like on Apple's HomeView
4 hours ago
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
iOS 27.2.1 Coming Soon, iOS 27.3 Beta Likely Available Tomorrow
5 hours ago
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
Mark Gurman: Apple Initially Aimed to Release iPhone Duo in November
5 hours ago
Best Early Black Friday Deals on Apple Products Available Now
Best Early Black Friday Deals on Apple Products Available Now
6 hours ago
Apple Isn't Done With 2026: Here's What's Still Coming
Apple Isn't Done With 2026: Here's What's Still Coming
6 hours ago
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
Apple 'HomeView Ultra' With 9-Inch 360º Screen Detailed in New Report
6 hours ago
Apple TV 4K Pre-Order Discount Returns at Amazon
Apple TV 4K Pre-Order Discount Returns at Amazon
6 hours ago
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
Zoom and These Microsoft Apps Now Optimized for iPhone Duo
7 hours ago
Canva Brings Free All-in-One Affinity App to iPad
Canva Brings Free All-in-One Affinity App to iPad
7 hours ago
iPhone Duo: Latest Buyer Wait Times
iPhone Duo: Latest Buyer Wait Times
9 hours ago
iPhone Duo Owners Can't Change Display Zoom After Setup
iPhone Duo Owners Can't Change Display Zoom After Setup
5 hours ago
Apple HomeView Could Double as a Security Camera
Apple HomeView Could Double as a Security Camera
11 hours ago
Apple Launching Five New Products This Friday
Apple Launching Five New Products This Friday
12 hours ago
Nearly Every M5 MacBook Air Now $200 Off on Amazon
Nearly Every M5 MacBook Air Now $200 Off on Amazon
1 day ago
Apple's HomeView Ships With Six-Month-Old Software
Apple's HomeView Ships With Six-Month-Old Software
1 day ago
Three New iPads Rumored to Launch in First Half of 2027
Three New iPads Rumored to Launch in First Half of 2027
1 day ago
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
Apple Offers Steps to Fix Daylight Saving Time Bug on Apple Watch
1 day ago
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
Apple Watch Ultra 4 Hits All-Time Low Price With Amazon's $99 Discount
2 days ago
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
Reminder: Apple's Big Discount on Beats 360 Ear Cushions Ends Today
2 days ago
Here's a New Tour of Apple's HomeView Software
Here's a New Tour of Apple's HomeView Software
2 days ago
Apple Reveals New iPad Mini's Battery Capacity
Apple Reveals New iPad Mini's Battery Capacity
2 days ago
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
Top Stories: Apple's Big MacBook Pro, iPad mini and iMac Updates
2 days ago
'Pluribus' Season 2 Reportedly Starts Production Today
'Pluribus' Season 2 Reportedly Starts Production Today
3 days ago
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
iPhone 18 Pro Sales Surge in China, Offsetting Decline in U.S. and Japan
3 days ago
HomeView Software 27.2: Wallpapers, Control Center, and More
HomeView Software 27.2: Wallpapers, Control Center, and More
3 days ago
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
Apple Alerts Stores to iPhone Duo's Display Cracking Issue
3 days ago
iOS 27.3 Will Enable These Apple Intelligence Features in China
iOS 27.3 Will Enable These Apple Intelligence Features in China
3 days ago
Apple Says iOS 27.3 Beta Coming Next Week
Apple Says iOS 27.3 Beta Coming Next Week
3 days ago