Skip to Content

iPhone Users in China Experiencing Issues With Apple Pay [Updated]

by

Apple-Pay-250x434 (1) copySmartphone users in China are facing a number of system errors trying to sign up for Apple Pay after it was officially released in the country yesterday.

Apple's mobile payment service became available on February 18 through a partnership with China's state-run interbank network, UnionPay. However, it appears that the sheer amount of users attempting to sign up to the platform during the first 24 hours has overloaded the system.

"It kept telling me the phone 'cannot connect to Apple Pay' or the verification for the card is not available when I was linking a bankcard," said one iPhone owner, who did eventually link the card after several attempts but then "could not even open the app" to register another.

Apple initially announced its intention to launch Apple Pay in China in December, with plans to make the service available in early 2016 following the "relevant tests and certification" required by Chinese regulators.

China is Apple's second largest market when it comes to revenue after the americas. Deals with 19 of the biggest lenders in China will see 80 percent of credit and debit cards in China eligible for use with Apple Pay.

Update 6:16 AM: Apple has clarified that no official statement was given on the issues, and what has been reported by other sources has been misquoted and mistranslated. Apple says it is making Apple Pay available to Chinese users on a rolling basis throughout the day.

Top Rated Comments

131 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Need a hug?
Score: 4 Votes (Like | Disagree)
jotwee Avatar
131 months ago
This is embarrassing. A payment service has to be reliable and stable. Apple just sucks when it comes to server stuff...
Score: 2 Votes (Like | Disagree)
Turnpike Avatar
131 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Score: 2 Votes (Like | Disagree)
American Hero Avatar
131 months ago
The system will have problems because its overloaded due to it's popularity, or it will run smooth because it's less popular than expected, it's always one or the other or something in between- good, bad, and the unexpected. I normally take all stories like this (bugs, glitches, errors) with a grain of salt, as Apple has an amazing track record of unfolding some of the most complicated consumer products and services to customers who have the absolute highest expectations, and usually in the longer term they have an extremely high success rate, and end up having the very best products in their space. I just like reading these stories because I find the process interesting.
Tim, is that you?
Score: 1 Votes (Like | Disagree)
American Hero Avatar
131 months ago
From my understanding it's not valid with every retailer with NFC or maybe retailers can block it? So it doesn't work at some like Walmart etc. and if that's the case it's I stand by my half baked feature comment.
Retailers can certainly shut off NFC capabilities on their terminals, but that would prevent Android Pay, Apple Pay, and contactless cards from working on those terminals. Apple Pay is just a special name for NFC payment.
Score: 1 Votes (Like | Disagree)
JGIGS Avatar
131 months ago
From my understanding of Apple pay (since we don't have it in Canada yet) it only works with companies debit/credit terminals who are set up for Apple pay. If it doesn't work with every terminal as just a tap and pay why bother dealing with? It's actually faster for me to just pull out my tap and pay CC or debit card and not worry if a retailer supports apple pay. Such a half baked feature.
Score: 1 Votes (Like | Disagree)

Popular Stories

MacBook Neo Feature Pastel 1

First MacBook Neo Benchmarks Are In: Here's How It Compares to the M1 MacBook Air

Thursday March 5, 2026 4:07 pm PST by
Benchmarks for the new MacBook Neo surfaced today, and unsurprisingly, CPU performance is almost identical to the iPhone 16 Pro. The MacBook Neo uses the same 6-core A18 Pro chip that was first introduced in the iPhone 16 Pro, but it has one fewer GPU core. The MacBook Neo earned a single-core score of 3461 and a multi-core score of 8668, along with a Metal score of 31286. Here's how the...
imac video apple feature

Apple Unveils Seven New Products

Friday March 6, 2026 11:48 am PST by
Apple this week unveiled seven products, including an iPhone 17e, an iPad Air with the M4 chip, updated MacBook Air and MacBook Pro models, a new Studio Display, a higher-end Studio Display XDR, and an all-new MacBook Neo that starts at just $599. iPhone 17e features the same overall design as the iPhone 16e, but it gains Apple's A19 chip, MagSafe for magnetic wireless charging and magnetic...
Apple MacBook Pro M4 hero

Apple Planning 'MacBook Ultra' With Touchscreen and Higher Price

Sunday March 8, 2026 8:05 am PDT by
Apple is planning to launch an all-new "MacBook Ultra" model this year, featuring an OLED display, touchscreen, and a higher price point, Bloomberg's Mark Gurman reports. Gurman revealed the information in his latest "Power On" newsletter. While Apple has been widely expected to launch new M6-series MacBook Pro models with OLED displays, touchscreen functionality, and a new, thinner design...