Skip to Content

Apple Attempts to Ease Concerns Over Wi-Fi Assist Data Usage

by

iPhone-6s-ColorsOne of the less talked about new features introduced in iOS 9 last month is called "Wi-Fi Assist," which automatically switches a user's iPhone to a cellular data connection when the local Wi-Fi isn't reliable.

Many iPhone users have taken to Reddit and the MacRumors Forums to warn others about the possibility of an increased monthly data plan due to the new feature, but now Apple is getting out in front of the issue and attempting to ease the qualms of its customers with a new support document centering on the issue (via Six Colors).

According to Apple, when a user sees the switch from Wi-Fi to cellular data while browsing an internet page in Safari, for example, they should only see a "small percentage" hike in data usage. The company also detailed which apps support the feature -- Apple Music, Mail, Maps, Safari, etc -- and still gave those concerned a step-by-step process to turn off Wi-Fi Assist. It ended the new support doc with a bullet list of interesting tidbits about the feature.

-Wi-Fi Assist will not automatically switch to cellular if you're data roaming.
-Wi-Fi Assist only works when you have apps running in the foreground and doesn't activate with background downloading of content.
-Wi-Fi Assist doesn’t activate with some third-party apps that stream audio or video, or download attachments, like an email app, as they might use large amounts of data.

Wi-Fi Assist is supported on any device that runs iOS 9 or later, excluding iPhone 4s, iPad 2, iPad (3rd generation), and iPad mini (1st generation). If the support document doesn't entirely ease your concerns, go to Settings > Cellular, and scroll down to underneath the full list of apps that use cellular data to find Wi-Fi Assist's on/off toggle.

Related Forum: iPhone

Top Rated Comments

135 months ago
The "concern" is that the default is set to use wifi assist. And unless you know about it/are looking for the support doc, you may not know that it's on. And will use cellular data when you might not want to.
Score: 16 Votes (Like | Disagree)
135 months ago
I don't understand what's the big deal with this. If you don't want to use your phone data, then disable it all together, but of course if your mobile data is better than wi-fi, you should use it to improve your experience. In fact, before this feature existed I just disabled Wi-fi all together (I still do) when I went to the city because trying to login to those 'free' hotspots from cafes is a nightmare, never mind the speed they offer.
Score: 15 Votes (Like | Disagree)
135 months ago
If you don't like it, just turn it off. People will whine about anything these days.
That works for those that know about it - understand it. But people don't know what they don't know.
Score: 13 Votes (Like | Disagree)
JXShine Avatar
135 months ago
If you don't like it, just turn it off. People will whine about anything these days.
Score: 11 Votes (Like | Disagree)
pgiguere1 Avatar
135 months ago
"Just turn it off" is easy to say when you know the feature exists.

If you don't, it's pretty unlikely that you'd find out just by messing around in Settings. It's at the very bottom of a very long list of apps after all, where you wouldn't expect to find additional settings.

I've had a few non-techies around me talk to me of this feature. None of them had heard about it through iOS, they knew because of mainstream media (TV, radio, journals, non-tech websites) warning people against it.

I think Apple should at the very least give that toggle more visibility, and consider making the feature opt-in rather than opt-out.
Score: 10 Votes (Like | Disagree)
135 months ago
It was in the release noted. If people can't read that's there issue
So you think that everyone with an iPhone reads up on tech news? Seriously?
Score: 7 Votes (Like | Disagree)

Popular Stories

iphone fold text

iPhone Fold Crease Measurements Revealed as Device Hits Production

Wednesday February 25, 2026 5:37 am PST by
Apple has submitted production line orders for its upcoming foldable iPhone, effectively confirming that the device will launch this year, claims a Chinese leaker. According to the Weibo account "Fixed Focus Digital," assembly lines recently received the orders from Apple, which has apparently allowed the leaker to learn the crease measurements for the device's 7.8-inch inner display....
Low Cost A18 Pro MacBook Feature Pink

Leaker Says Apple's Lower-Cost MacBook Will Have These 8 Limitations

Wednesday February 25, 2026 9:25 am PST by
Apple is expected to unveil its long-rumored lower-cost MacBook next week. Given it will be more affordable, this MacBook model will obviously have some reduced specs and compromises compared to the MacBook Air and MacBook Pro. While we are still waiting for Apple to announce the new MacBook, a leaker has shared eight alleged limitations to expect, based on an internal version of Apple's...
m3 macbook pro blue

M5 Pro and M5 Max MacBook Pro: What to Expect

Wednesday February 25, 2026 3:02 pm PST by
Apple is working on a new MacBook Pro that could launch next week ahead of the "Special Experience" planned for March 4, so we thought we'd highlight all of the rumors about the device so far. Design There are no rumors of design changes, and we are expecting the upcoming M5 MacBook Pro models to look just like the M4 versions. Apple will continue to offer 14-inch and 16-inch size options,...