Apple today introduced a new Twitter account dedicated to assisting Apple Music users with questions and inquiries and who may not be finding the answers they need in the troubleshooting section of the company's main website (via 9to5Mac). According to the account's bio, users can expect to get support for their Apple Music-related inquiries between 6AM and 8PM PDT on every day of the week, including weekends.
Tweet your questions to @AppleMusicHelp.⁰ We’re ready to assist Mon-Sun from 6am-8pm PDT. pic.twitter.com/nJyQZg961b — Apple Music Help (@AppleMusicHelp) October 14, 2015
Tag: Apple Music Guide
Top Rated Comments
A fact that is often glossed over but still a big reason as to why this app sucks is the number of features removed such as Shake-to-Shuffle (which was always optional) and a landscape mode. Removing useful app features is very un-Apple and I would like to know their reasoning behind it.
The app is also clunky, buggy and even more poorly optimized for the iPad display than it was in iOS 7/8. Man, the iPad has barely been shown any love UI-wise since iOS 7.
The best music app was in iOS 6 and while the music app in iOS 7-8.3 had a lot of terrible UI decisions made, at least it kept the core functionalities and features (for the most part) intact.
Apple, all I want is a simple iPod app on par with iOS 6 to efficiently play my locally stored music without this extra streaming and radio crap. At the very least spin off the streaming service into its own (optional) app so that my personal music collection doesn't get sidelined by a service which I (and many, many others) do not care or plan to use.
Remember when the iPhone was touted as a "widescreen iPod with touch controls"? WTF happened?
Here's a novel thought, why not overhaul that sucktacular UI instead?
SMH