Many Users Reporting Touch ID Not Working in App Store on iOS 8.3

iPhone 6 Touch IDFollowing the release of iOS 8.3 for iPhone and iPad on Wednesday, many users have turned to the Apple Support Communities, Reddit and MacRumors discussion forums about Touch ID not working in the App Store on the latest software version. The issue affects multiple iPhone and iPad models, including the iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2, although the bug does not appear to affect all users.

"I just updated to iOS 8.3 and it completely removed my ability to use Touch ID in the App Store on my iPhone 6," a post on Reddit reads. "It asks for my password for each and every purchase. Is anyone else seeing this? The option to use Touch ID in the App Store is on. I have already tried turning it off and on again to re-enter my password."

The bug persists for many regardless of whether Touch ID is listed as enabled for purchases under Settings > iTunes & App Store, and there does not appear to be a proper solution for the problem yet. Apple may be forced to resolve the bug through a minor point update such as iOS 8.3.1, as it has done in the past with iOS 8.0.2 when the original iOS 8.0.1 update broke Touch ID and Wi-Fi entirely.

Fortunately, the lack of Touch ID within the App Store is mainly an inconvenience at this point for affected users, rather than a serious security issue. iPhone and iPad users will still be prompted to enter their Apple ID password when purchasing apps from the App Store, which was standard functionality before Touch ID was released on the iPhone 5s. Apple has yet to provide comment on the matter.

Top Rated Comments

(View all)
Avatar
68 months ago
It's pretty crazy that got by the extensive (even public, right?) beta testing.
Score: 16 Votes (Like | Disagree)
Avatar
68 months ago
Apple need to invest in software quality control. Ive had more bugs and issues with software in the last year than the 5 before it combined.
Score: 14 Votes (Like | Disagree)
Avatar
68 months ago
"you're using the wrong finger"
Score: 11 Votes (Like | Disagree)
Avatar
68 months ago

"Many Users Reporting Touch ID Not Working in App Store on iOS 8.3"

Misleading, intentionally click-bait-loaded title. Surprise surprise...

How are facts misleading?
Score: 8 Votes (Like | Disagree)
Avatar
68 months ago
This feature was mostly useless for me from the beginning. If you ever restart your phone, you have to enter your password to download an app. At least half the time this happens to me because I don't download apps often enough.
Score: 8 Votes (Like | Disagree)
Avatar
68 months ago

Would you please add some more exclamation marks, as I am not confident your point has been conveyed. Thanks.


Lol, another problem with 8.3, they limit the amount of question marks you can use
Score: 7 Votes (Like | Disagree)

Top Stories

Apple Officially Obsoletes First MacBook Pro With a Retina Display

Wednesday July 1, 2020 3:40 am PDT by
As expected, Apple's first MacBook Pro with a Retina display is now officially classed as "obsolete" worldwide, just over eight years after its release. In a support document, Apple notes that obsolete products are no longer eligible for hardware service, with "no exceptions." This means that any mid-2012 Retina MacBook Pro 15-inch models still out there that require a battery or other...

New Mac Ransomware Found in Pirated Mac Apps

Tuesday June 30, 2020 11:44 am PDT by
There's a new 'EvilQuest' Mac ransomware variant that's spreading through pirated Mac apps, according to a new report shared today by Malwarebytes. The new ransomware was found in pirated download for the Little Snitch app found on a Russian forum. Right from the point of download, it was clear that something was wrong with the illicit version of Little Snitch, as it had a generic installer...

Unreleased iMac With 10-Core Comet Lake-S Chip and Radeon Pro 5300 GPU Shows Up in Geekbench

Wednesday July 1, 2020 10:48 am PDT by
Benchmarks for an unreleased iMac equipped with a 10th-generation Core i9 Intel Comet Lake-S chip and an AMD Radeon Pro 5300 graphics card have surfaced, giving us an idea of what we can expect from a refreshed 2020 iMac. The Geekbench benchmarks, which appear to be legit, were found on Twitter and shared this morning by Tom's Hardware. The iMac in the benchmarks would be a successor to the...

Leaker: Future iPhone Models to Come in 'Exquisite' Thinner Box

Wednesday July 1, 2020 1:57 am PDT by
Leaker L0vetodream this morning posted a tweet corroborating recent rumors that Apple's "iPhone 12" lineup won't come with EarPods or a charger in the box, adding that this will also eventually apply to the existing second-generation iPhone SE. L0vetodream also claims that future iPhone packaging will be "thinner" and "exquisite," which would make sense if Apple's handsets are set to come in ...

Apple's A12Z Under Rosetta Outperforms Microsoft's Native Arm-Based Surface Pro X

Monday June 29, 2020 10:31 am PDT by
Apple's Developer Transition Kit equipped with an A12Z iPad Pro chip began arriving in the hands of developers this morning to help them get their apps ready for Macs running Apple Silicon, and though forbidden, the first thing some developers did was benchmark the machine. Multiple Geekbench results have indicated that the Developer Transition Kit, which is a Mac mini with an iPad Pro chip, ...

Kuo: iPhone 12 Models Won't Include Charger in Box, 20W Power Adapter Will Be Sold Separately

Sunday June 28, 2020 7:56 am PDT by
iPhone 12 models will not include EarPods or a power adapter in the box, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. This lines up with a prediction shared by analysts at Barclays earlier this week. Kuo said that Apple will instead release a new 20W power adapter as an optional accessory for iPhones and end production of its existing 5W and 18W power adapters...

Rosetta 2 Benchmarks Surface From Mac Mini With A12Z Chip

Monday June 29, 2020 7:48 am PDT by
While the terms and conditions for Apple's new "Developer Transition Kit" forbid developers from running benchmarks on the modified Mac mini with an A12Z chip, it appears that results are beginning to surface anyhow. Image Credit: Radek Pietruszewski Geekbench results uploaded so far suggest that the A12Z-based Mac mini has average single-core and multi-core scores of 811 and 2,781...

Display Analyst Once Again Says No 120Hz ProMotion Display Coming to iPhone 12 Pro

Wednesday July 1, 2020 11:29 am PDT by
Apple's iPhone 12 models will not feature an upgraded 120Hz ProMotion display, according to display analyst Ross Young. Young previously said that Apple would not implement ProMotion technology until it adopted low-power LTPO display technology, a move Apple is not expected to make until 2021. In a tweet shared this morning, Young said that the none of his contacts have been able to...

Apple Seeds Third Betas of iOS and iPadOS 13.6 to Developers [Update: Public Beta Available]

Tuesday June 30, 2020 10:06 am PDT by
Apple today seeded the third betas of upcoming iOS and iPadOS 13.6 updates to developers, three weeks after seeding the second betas and over a month after releasing iOS/iPadOS 13.5 with Exposure Notification API, Face ID updates, Group FaceTime changes, and more. iOS and iPadOS 13.6 can be downloaded from the Apple Developer Center or over the air once the proper developer profile has been...

The New York Times Ends Apple News Partnership and Pulls All Articles

Monday June 29, 2020 11:17 am PDT by
The New York Times today announced that it is pulling out of Apple News, as the service does not "align with its strategy of building direct relationships with paying readers." Starting today, articles from The New York Times will no longer show up in the Apple News app. The news site says that Apple has given it "little in the way of direct relationships with readers" and "little control...