Many Users Reporting Touch ID Not Working in App Store on iOS 8.3 - MacRumors
Skip to Content

Many Users Reporting Touch ID Not Working in App Store on iOS 8.3

iPhone 6 Touch IDFollowing the release of iOS 8.3 for iPhone and iPad on Wednesday, many users have turned to the Apple Support Communities, Reddit and MacRumors discussion forums about Touch ID not working in the App Store on the latest software version. The issue affects multiple iPhone and iPad models, including the iPhone 5s, iPhone 6, iPhone 6 Plus and iPad Air 2, although the bug does not appear to affect all users.

"I just updated to iOS 8.3 and it completely removed my ability to use Touch ID in the App Store on my iPhone 6," a post on Reddit reads. "It asks for my password for each and every purchase. Is anyone else seeing this? The option to use Touch ID in the App Store is on. I have already tried turning it off and on again to re-enter my password."

The bug persists for many regardless of whether Touch ID is listed as enabled for purchases under Settings > iTunes & App Store, and there does not appear to be a proper solution for the problem yet. Apple may be forced to resolve the bug through a minor point update such as iOS 8.3.1, as it has done in the past with iOS 8.0.2 when the original iOS 8.0.1 update broke Touch ID and Wi-Fi entirely.

Fortunately, the lack of Touch ID within the App Store is mainly an inconvenience at this point for affected users, rather than a serious security issue. iPhone and iPad users will still be prompted to enter their Apple ID password when purchasing apps from the App Store, which was standard functionality before Touch ID was released on the iPhone 5s. Apple has yet to provide comment on the matter.

Popular Stories

iOS App Store Icons

Apple Announces Major App Store Changes on iOS in Brazil

Thursday June 18, 2026 8:50 am PDT by
Apple today announced that developers in Brazil will be allowed to distribute iPhone apps through alternative app marketplaces on iOS, and accept payments through third-party platforms. In other words, developers in Brazil will be able to circumvent the App Store and Apple's in-app purchase system, but there are still fees. Alternative app marketplaces will have to be authorized by Apple and ...
Apple AirPort Routers

Apple Dropping AirPort Utility From the App Store With iOS 27

Monday June 22, 2026 12:40 pm PDT by
Apple is planning to remove the AirPort Utility app from the App Store in the near future, according to the release notes for iOS 27 beta 2. The app is no longer fully supported in iOS 27, and Apple warns that it is not guaranteed to work. AirPort Utility will no longer be available for new downloads from the App Store. If you previously downloaded the app, you can still re-download it. When ...
iOS App Store General Feature Black

Apple Faces New App Store Complaint From Chinese Developers

Tuesday June 23, 2026 8:51 am PDT by
A group of 48 China-based iOS developers have filed an antitrust complaint against Apple with the country's market regulator over the App Store's commission rates, the South China Morning Post reports. The developers sent an open letter to China's State Administration for Market Regulation (SAMR), alleging that Apple failed to deliver on a promise to offer the lowest commission rate to the...

Top Rated Comments

aaronsullivan Avatar
147 months ago
It's pretty crazy that got by the extensive (even public, right?) beta testing.
Score: 16 Votes (Like | Disagree)
147 months ago
Apple need to invest in software quality control. Ive had more bugs and issues with software in the last year than the 5 before it combined.
Score: 14 Votes (Like | Disagree)
147 months ago
"you're using the wrong finger"
Score: 11 Votes (Like | Disagree)
147 months ago
"Many Users Reporting Touch ID Not Working in App Store on iOS 8.3"

Misleading, intentionally click-bait-loaded title. Surprise surprise...
How are facts misleading?
Score: 8 Votes (Like | Disagree)
b0nd18t Avatar
147 months ago
This feature was mostly useless for me from the beginning. If you ever restart your phone, you have to enter your password to download an app. At least half the time this happens to me because I don't download apps often enough.
Score: 8 Votes (Like | Disagree)
147 months ago
Would you please add some more exclamation marks, as I am not confident your point has been conveyed. Thanks.

Lol, another problem with 8.3, they limit the amount of question marks you can use
Score: 7 Votes (Like | Disagree)