Hilton to Adopt Digital Check-In, Smartphone-Based Room Keys Worldwide

Hilton Worldwide, a company that operates thousands of hotels around the globe, today announced plans to roll out new mobile-based check-in and room selection tools, as well as digital smartphone-based room keys.

Hilton guests will be able to select their rooms online using their smartphones, which will be able to display floor plans for each available room. Guests will also be able to check-in/check-out using their smartphones, as well as purchase upgrades and make special requests for item deliveries.

hilton

Room selection: At 6 a.m. the day before a booked stay, Hilton HHonors members can sign into their account via their mobile device, tablet or computer to check-in and choose their preferred room through floor plan maps or lists populated from the hotel's available inventory. Photos of rooms are also available to help with their selection. Hilton's digital lobby function is updated in real-time, so guests no longer have to wait until they are physically in the hotel lobby to be assigned a room.

While Hilton's new service is limited to check-ins and room selection at the current time, next year the hotel chain plans to allow guests to unlock their hotel rooms with their smartphones.

Hilton is planning to roll out its digital enhancements to select hotels during the summer and the fall, and by the end of 2014, smartphone-based check-ins and room selection will be available for more than 650,000 rooms across 4,000 hotels. The technology that allows smartphones to be used as room keys will begin rolling out in 2015, with wide availability in 2016.

Hilton is not the first hotel chain to begin allowing guests to enter their hotel rooms with their smartphones, as Starwood Hotels & Resorts implemented a pilot program to test the technology earlier this year. Hilton's eventual rollout will be much larger, however, and it also includes the aforementioned tools for personalized room selections and easy check-ins.

Top Rated Comments

ashton18 Avatar
94 months ago
1% battery left *runs to unlock door*
Score: 23 Votes (Like | Disagree)
ArtOfWarfare Avatar
94 months ago
Is it still possible top open the door with a normal key?
No. They're planning to improve the experience for their valued customers by kicking out everyone with Android, Windows, BlackBerry, and other non-iOS devices (or no devices at all).
Score: 20 Votes (Like | Disagree)
taptic Avatar
94 months ago
So we get a new iPhone when we tell them our room key isn't working?
Score: 13 Votes (Like | Disagree)
Chmeeee Avatar
94 months ago
Hilton Worldwide, a company that operates thousands of hotels around the globe

Well thank God they clarified that. I would have been completely confused otherwise!
Score: 9 Votes (Like | Disagree)
erinsarah Avatar
94 months ago
Finally

At long last, I can finally reserve that room right above the pool and sandwiched between the elevator motor and the ice machine, so that the chlorine smell and noise pollution can rock me to sleep in those heavenly beds.

But in all seriousness, since there are obviously plans behind the scenes to collect data off this process, it would be nice if the app could somehow warn the cleaning crew that the inhabitants of the room are IN the room before they knock.
Score: 8 Votes (Like | Disagree)
SilianRail Avatar
94 months ago
If you still have to wait in line to check into the hotel nothing really has improved...
Score: 8 Votes (Like | Disagree)

Top Stories

affinity designer contour tool

Serif Updates Affinity Photo, Designer, and Publisher With New Tools and Functions

Thursday February 4, 2021 1:58 am PST by
Serif today announced across-the-board updates for its popular suite of Affinity creative apps, including Affinity Photo, Affinity Designer, and the Apple award-winning Affinity Publisher for Mac, all of which were among the first professional creative suites to be optimized for Apple's new M1 chip. "After another year which saw record numbers of people switching to Affinity, it's exciting to...
studio buds family

Beats Studio Buds Debuting Today With Active Noise Cancellation, Stemless Design, and More for $150

Monday June 14, 2021 8:00 am PDT by
We've seen a lot of teasers about the Beats Studio Buds over the past month since they first showed up in Apple's beta software updates, and today they're finally official. The Beats Studio Buds are available to order today in red, white, and black ahead of a June 24 ship date, and they're priced at $149.99. The Studio Buds are the first Beats-branded earbuds to truly compete with AirPods...
maxresdefault

Craig Federighi and Greg Joswiak Discuss iPadOS 15, macOS Monterey, Privacy, Shortcuts on Mac, and More

Saturday June 12, 2021 6:12 am PDT by
As is tradition, Apple executives Craig Federighi and Greg Joswiak joined Daring Fireball's John Gruber in an episode of The Talk Show to discuss several announcements that Apple made over this weeks WWDC, including iPadOS 15, macOS Monterey, and a large focus around privacy. Federighi kicks off the conversation discussing the common architecture, now thanks to Apple silicon, across all of...
youtube apple tv

YouTube Discontinuing 3rd-Generation Apple TV App, AirPlay Still Available

Wednesday February 3, 2021 3:09 pm PST by
YouTube is planning to stop supporting its YouTube app on the third-generation Apple TV models, where YouTube has long been available as a channel option. A 9to5Mac reader received a message about the upcoming app discontinuation, which is set to take place in March.Starting early March, the YouTube app will no longer be available on Apple TV (3rd generation). You can still watch YouTube on...
adobe photoshop sketch ipad

Adobe Removing Photoshop Sketch and Illustrator Draw From App Store in July

Saturday June 26, 2021 4:02 pm PDT by
Adobe this week reminded customers that its Photoshop Sketch and Illustrator Draw apps will no longer be available for download on iOS and Android starting July 19. Adobe plans to stop supporting the apps for existing users on January 10, 2022. In a support document, Adobe said users can easily migrate to its Fresco app, which combines many Photoshop Sketch and Illustrator Draw drawing and...
REC ASA CODE2016 20160601 205816 2745

Elon Musk Reportedly Demanded to Become Apple CEO as Part of Potential Tesla Acquisition [Update: Musk Denies]

Friday July 30, 2021 9:04 am PDT by
Tesla CEO Elon Musk reportedly once demanded that he be made Apple CEO in a brief discussion of a potential acquisition with Apple's current CEO, Tim Cook. The claim comes in a new book titled "Power Play: Tesla, Elon Musk and the Bet of the Century," as reviewed by The Los Angeles Times. According to the book, during a 2016 phone call between Musk and Cook that touched on the possibility of ...
homepod feature blue2

Looking to Grab a HomePod Before They're Gone? These Retailers Still Have Stock

Monday March 15, 2021 6:54 am PDT by
Apple last week discontinued the original HomePod, marking just over three years on the market for the full-size smart speaker. If you're looking to purchase the larger HomePod before it's completely gone, there are still some options online today. The biggest retailer with remaining stock on the HomePod is Apple itself, which has the White HomePod for $299.00 on its website. Space Gray is...
september 2021 event ar logo

Apple's September 14 Event Page Features AR Logo on iPhone

Tuesday September 7, 2021 9:23 am PDT by
Apple this morning announced a digital-only event that will be held on Tuesday, September 14, and if you view the event webpage on an iPhone, you can tap on the logo to open up Apple's Safari AR viewer and you'll see the three-dimensional logo move in real-time in the real world. Just open up the event site on an ‌iPhone‌ or iPad and tap right on the logo to open up the AR version. The...
iphone 11 night mode photos

Apple Reveals New Night Mode Photo Feature Exclusive to iPhone 11 Series

Tuesday September 10, 2019 12:23 pm PDT by
Apple today announced the iPhone 11, iPhone 11 Pro, and the iPhone 11 Max, all-new models that boast improved cameras, and specifically, a dramatic new Night Mode photo feature. Last year, Google introduced its impressive Night Sight camera mode, a software-based feature that allows users to take detailed pictures in dark environments using Google Pixel smartphones. Apple's new Night...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...