iPhone Replaces Hotel Room Keys in New Pilot Program - MacRumors
Skip to Content

iPhone Replaces Hotel Room Keys in New Pilot Program

Starwood Hotels & Resorts is implementing a new pilot program that will see two key hotel locations in Manhattan and Silicon Valley allowing guests to enter their rooms with their smartphones, reports The Wall Street Journal.

After installing the Starwood Preferred Guest (SGP) App, guests will receive a virtual key on their iPhone, which can then be used to unlock a door with a tap using Bluetooth 4.0. The newer Bluetooth specification, first introduced with the iPhone 4s, has been used in a similar way for many home locking products like the Lockitron and the August Smart Lock, but this is the first time it's being used on a larger scale.


Starwood officials are betting that the technology will become the standard for hotels in the future, replacing traditional hotel check-in methods.

"We believe this will become the new standard for how people will want to enter a hotel," says Frits van Paasschen, Starwood's CEO. "It may be a novelty at first, but we think it will become table stakes for managing a hotel."

Bluetooth 4.0 (or Bluetooth LE) is being utilized in a number of innovative ways. In addition to being installed in multiple different home locking products, it has also been used to replace traditional password logins on Macs through the Knock app and to deliver car diagnostics in the Automatic connected car device. Bluetooth 4.0 is also the driving technology behind Apple's iBeacons, which are rapidly being implemented in retail stores and other locations across the world to deliver location-based notifications.

Two Starwood Aloft hotels, in Harlem, New York and Cupertino, California, will be updated with the Bluetooth 4.0 technology during the first quarter of 2014. Starwood has plans to roll out the system at all of its locations by the end of 2015 should the pilot program be successful.

Popular Stories

Prime Big Deal Days 25 Red and Green

Amazon Launches Prime Day Discounts on AirPods, iPad, MacBook Air, and More

Sunday October 4, 2026 9:15 am PDT by
Earlier this week, we began tracking early Prime Day deals on Apple-related accessories, and now Amazon has introduced major early deals on Apple products as well. This includes AirPods, iPads, MacBooks, and more, all available at some of the lowest prices of the year so far. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small...
Apple Event Logo

Apple Event Reportedly Planned for October 13

Sunday October 4, 2026 5:07 pm PDT by
Last week, Bloomberg's Mark Gurman reported that Apple plans to unveil an all-new smart home hub, a new HomePod mini, and a new Apple TV 4K on Tuesday, October 13. In his Power On newsletter today, Gurman specified that "Apple is planning to hold an event" that...
iPhone 18 Pro Max Glacier Camera

Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced

Friday October 2, 2026 8:21 pm PDT by
Apple today confirmed that a "small number" of iPhone 18 Pro Max users on the AT&T network have experienced an issue that causes the device to lose cellular service, thereby preventing phone calls, text messages, and data from working. Thousands of users complained about the issue across the Apple Support Community and other platforms. Apple said it released iOS 27.0.1 earlier this week and...

Top Rated Comments

166 months ago
This is neat, but there are times where a plastic (waterproof) card key would still be "better." Great Wolf Lodge for example. But for general hotel use, this is very cool.

My family went to Walt Disney World this past summer and we used the new MagicBands. Very neat. Waterproof RFID that was room key, park ticket, and room charge card all in one. NO worries about leaving an unattended card or phone by the pool and such. It was also convenient in that we didn't have to fumble through pockets and bags looking for keys, tickets, etc.
Score: 12 Votes (Like | Disagree)
gnasher729 Avatar
166 months ago
More than waterproof... what if your cellphone is out of charge and nearest charger is IN your room O_O

What if you forgot your key in the room and locked yourself out.

Both problems have the same low-tech solution which involves walking to the reception :D
Score: 6 Votes (Like | Disagree)
Small White Car Avatar
166 months ago
This is fun and all but eventually wearable tech is going to take over this job from smartphones. In fact, isn't the Disney thing mentioned above already a bracelet?

THIS is where the iWatch will be interesting...not emails on your wrist.
Score: 6 Votes (Like | Disagree)
Menel Avatar
166 months ago
Running android? Good luck getting into your room! Seems like a hotel apple would own!

Did you read the article?

"The company says the iPhone 4s or newer models and the Android phones running 4.3 or newer will be compatible"

This is what I really dislike about some Apple sites when they report about iPhone news: it always seem to read as if it’s an iOS/iPhone exclusive feature/app when it’s also available for Android.

My impression is that MacRumors and TouchArcade are particularly fond of replacing the word “smartphone” with “iPhone”.

From Google.

Version Codename API Distribution
2.2 Froyo 8 1.3%
2.3.3 -
2.3.7 Gingerbread 10 21.2%
3.2 Honeycomb 13 0.1%
4.0.3 -
4.0.4 Ice Cream Sandwich 15 16.9%
4.1.x Jelly Bean 16 35.9%
4.2.x 17 15.4%
4.3 18 7.8%
4.4 KitKat 19 1.4%

Only 9.2% of Android users are on 4.3 or higher.

Considering such a small minority of Android users are using up-to-date devices + this being a MacRumors site. I think it's A-OK to exclude Android.
Score: 5 Votes (Like | Disagree)
166 months ago
Still can't find any Bluetooth LE keyboards. Imagine the battery life! I've been dreaming of one for some time now...
Score: 3 Votes (Like | Disagree)
166 months ago
SO COOL with the hand twist hahaha. :D
Score: 3 Votes (Like | Disagree)
Latest Stories
Apple Quietly Boosts Email Feature for iCloud+ Subscribers
Apple Quietly Boosts Email Feature for iCloud+ Subscribers
5 minutes ago
iOS 27.2 May Let You Hide Specific Suggested Actions in Messages
iOS 27.2 May Let You Hide Specific Suggested Actions in Messages
49 minutes ago
Sources: Apple Planning Two Sets of Product Launches in October
Sources: Apple Planning Two Sets of Product Launches in October
8 hours ago
Apple Announces iPhone Duo Apps Can Now Be Submitted to App Store
Apple Announces iPhone Duo Apps Can Now Be Submitted to App Store
8 hours ago
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
macOS 27.2 Adds Touch Gestures Ahead of MacBook Ultra
13 hours ago
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
Apple and AT&T Have Yet to Explain Cause of iPhone 18 Pro Max Issue
13 hours ago
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
tvOS 27.2 Code Hints at Apple Intelligence for New Apple TV
14 hours ago
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
Apple Seeds Third macOS Golden Gate 27.2 Beta to Developers
16 hours ago
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
Apple Releases Third watchOS 27.2, tvOS 27.2 and visionOS 27.2 Betas
16 hours ago
Apple Releases Third iOS 27.2 Beta
Apple Releases Third iOS 27.2 Beta
16 hours ago
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
Apple Cash Adds ID Check for Reloads, Teases Bank Funding
17 hours ago
Apple Configurator App Updated
Apple Configurator App Updated
17 hours ago
Apple One Just Went Up in Price in These Countries
Apple One Just Went Up in Price in These Countries
18 hours ago
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
iPhone 13 Pro vs. iPhone 18 Pro Buyer's Guide: Is It Worth Upgrading?
19 hours ago
iPad Could Get Significantly Thinner Bezels, Leaker Says
iPad Could Get Significantly Thinner Bezels, Leaker Says
19 hours ago
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
Prime Day Is Not Just Amazon: See the Biggest Competing Deals From Sony, Best Buy, and Walmart
19 hours ago
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
Apple's Newest Macs Just Got Their Biggest Price Cuts Yet on Amazon
21 hours ago
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
Apple Watch Prime Day Deals Arrive With New All-Time Low Prices for Series 12 and Ultra 4
22 hours ago
Apple Releases MagSafe 3 Charging Cable Firmware Update
Apple Releases MagSafe 3 Charging Cable Firmware Update
22 hours ago
AirPods Max 2 Drop to $429 in All Colors for Prime Day
AirPods Max 2 Drop to $429 in All Colors for Prime Day
22 hours ago
Apple Quietly Triples iCloud Mail Alias Limit to Nine
Apple Quietly Triples iCloud Mail Alias Limit to Nine
22 hours ago
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
Mac Users Reclaim 12GB+ of Storage With Apple Intelligence Removal Tool
20 hours ago
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
iPhone Duo Makes Focus Modes Easier to Toggle From the Lock Screen
1 day ago
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
EU iPhone and iPad Users Could Still Face Months-Long Wait for Siri AI
1 day ago
Today Marks the 15th Anniversary of Steve Jobs' Death
Today Marks the 15th Anniversary of Steve Jobs' Death
1 day ago
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
iPhone 18 Pro's Triple Live Activity Support Comes With a Catch
1 day ago
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
Apple's New CEO John Ternus is Making Product Design a 'Major Priority'
1 day ago
Apple Hiring 'iCup' Specialist
Apple Hiring 'iCup' Specialist
1 day ago
MacBook Pro With OLED Display Rumored to Be 'Significantly Lighter'
MacBook Pro With OLED Display Rumored to Be 'Significantly Lighter'
1 day ago
Apple Event Reportedly Planned for October 13
Apple Event Reportedly Planned for October 13
1 day ago