Owners of Late 2013 Retina MacBook Pros Reporting Keyboard and Trackpad Freezes, Boot Camp Install Issues
A growing number of Late 2013 Retina MacBook Pro owners in Apple Support Communities forum threads are reporting various problems with both the 13 and 15-inch models of the laptop, including lockups with the keyboard and trackpad on the 13-inch version, as well as difficulties installing Windows 8 and Windows 8.1 through Apple's Boot Camp utility on both models. 
According to users in a support thread spanning over 14 pages, the trackpad and the keyboard on the 13-inch Retina MacBook Pro are reportedly locking up at random during use, with a hard reset through the machine's power button appearing to be the only present solution to the problem. Users are also reporting that a reset of the MacBook's System Management Controller (SMC) appears to be ineffective, and a small survey of users within the thread show that the problem is affecting all three configurations of the 13-inch model. Currently, it is unknown as to whether the freezes are a hardware or software problem, as Apple has not officially commented on the errors.
Meanwhile, users in another support thread spanning over 8 pages are reporting occassional failures when trying to install Windows 8 and Windows 8.1 on both the new 13 and 15-inch Retina MacBook Pro. The errors appear to be with the partition that Boot Camp creates in order to install Windows 8, as users in the thread have reported freezes and copy errors with methods such as insallation through a USB drive and DVD installation via external SuperDrive.
However, a post in the support thread directing users to select specific options within Boot Camp Assistant has been marked as a solution to the issue, with users reporting successful installations of Windows 8 and Windows 8.1 after using the method. It is also likely that Apple may issue an official EFI update to address these Boot Camp install errors in the near future, as one for the Late 2013 iMac addressing the problem was issued shortly after its release.
Apple unveiled the new 13 and 15-inch Retina MacBook Pros at its media event last week, which were updated with Intel’s latest processors for enhanced performance and significantly improved battery life. Apple also reduced the pricing of the new Retina MacBook Pros by $200, offering the entry level 13-inch version for $1,299 and the entry level 15-inch model for $1,999. The updated MacBooks are available from Apple's Online Store and at its various retail locations.
Popular Stories
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week.
Past Launch Dates
Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released.
iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
Apple AI chief John Giannandrea is stepping down from his position and retiring in spring 2026, Apple announced today.
Giannandrea will serve as an advisor between now and 2026, with former Microsoft AI researcher Amar Subramanya set to take over as vice president of AI. Subramanya will report to Apple engineering chief Craig Federighi, and will lead Apple Foundation Models, ML research, and ...
Netflix has quietly removed the ability to cast content from its mobile apps to most modern TVs and streaming devices, including newer Chromecast models and the Google TV Streamer.
The change was first spotted by users on Reddit and confirmed in an updated Netflix support page (via Android Authority), which now states that the streaming service no longer supports casting from mobile devices...
Cyber Week is here, and you can find popular Apple products like AirPods, iPad, Apple Watch, and more at all-time low prices. In this article, the majority of the discounts will be found on Amazon.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
Specifically,...
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device.
Subscribe to the MacRumors YouTube channel for more videos.
Below, we've collated an updated set of key details that ...
The updated specs of the M5 iPad Pro may point toward a major new feature for Apple's next-generation Studio Display expected in early 2026.
Apple's latest iPad Pro debuted last month and contains one display-related change that stands out: it can now drive external monitors at up to 120Hz with Adaptive Sync. The feature should deliver lower latency, smoother motion, and fewer visual...
2026 could be a bumper year for Apple's Mac lineup, with the company expected to announce as many as four separate MacBook launches. Rumors suggest Apple will court both ends of the consumer spectrum, with more affordable options for students and feature-rich premium lines for users that seek the highest specifications from a laptop.
Below is a breakdown of what we're expecting over the next ...
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way.
Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027.
Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season.
Note: MacRumors is...
