Google Chrome Causing Freezing and Crashing on New Mac Notebooks

Over the past several days, Gizmodo has been highlighting freezing and crashing issues on several of its staff's new MacBook Air models, linking the problems to Google Chrome. Switching to Apple's Safari browser eliminated all of the issues, and thus the site recommended that owners of the new machines avoid Chrome for the time being.

macbook air google chrome
Google has now issued a statement to Gizmodo acknowledging that Chrome is the culprit and discussing the steps it is taking to address the issue. While Google has disabled some of Chrome's GPU acceleration on an emergency basis as it seeks to deploy a permanent solution, the company has also filed a bug report with Apple as such issues should not be able to cause an entire system to freeze or crash.

"We have identified a leak of graphics resources in the Chrome browser related to the drawing of plugins on Mac OS X. Work is proceeding to find and fix the root cause of the leak.

The resource leak is causing a kernel panic on Mac hardware containing the Intel HD 4000 graphics chip (e.g. the new Macbook Airs). Radar bug number 11762608 has been filed with Apple regarding the kernel panics, since it should not be possible for an application to trigger such behavior.

While the root cause of the leak is being fixed, we are temporarily disabling some of Chrome's GPU acceleration features on the affected hardware via an auto-updated release that went out this afternoon (Thursday June 28). We anticipate further fixes in the coming days which will re-enable many or all of these features on this hardware."

With the issue affecting all systems using Intel HD 4000 graphics, all of Apple's notebook models released earlier this month are susceptible and owners of the new MacBook Pro models are indeed also reporting the issue.

First launched in September 2008, Chrome has steadily gained in overall popularity among desktop Internet browsers and is currently running neck-and-neck with Firefox for the second position behind Microsoft's Internet Explorer.

Related Roundups: MacBook Air, MacBook Pro
Related Forum: MacBook Air

Popular Stories

iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
Sad Siri Feature

Apple AI Chief John Giannandrea Retiring After Siri Delays

Monday December 1, 2025 2:16 pm PST by
Apple AI chief John Giannandrea is stepping down from his position and retiring in spring 2026, Apple announced today. Giannandrea will serve as an advisor between now and 2026, with former Microsoft AI researcher Amar Subramanya set to take over as vice president of AI. Subramanya will report to Apple engineering chief Craig Federighi, and will lead Apple Foundation Models, ML research, and ...
Netflix Smaller 4

Netflix Kills Casting From Its Mobile App to Most Modern TVs

Monday December 1, 2025 4:36 am PST by
Netflix has quietly removed the ability to cast content from its mobile apps to most modern TVs and streaming devices, including newer Chromecast models and the Google TV Streamer. The change was first spotted by users on Reddit and confirmed in an updated Netflix support page (via Android Authority), which now states that the streaming service no longer supports casting from mobile devices...
ios 18 to ios 26 upgrade

Apple Pushes iPhone Users Still on iOS 18 to Upgrade to iOS 26

Tuesday December 2, 2025 11:09 am PST by
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent. Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
Touchscreen MacBook Feature

Here Are the Four MacBooks Apple Is Expected to Launch Next Year

Monday December 1, 2025 5:00 am PST by
2026 could be a bumper year for Apple's Mac lineup, with the company expected to announce as many as four separate MacBook launches. Rumors suggest Apple will court both ends of the consumer spectrum, with more affordable options for students and feature-rich premium lines for users that seek the highest specifications from a laptop. Below is a breakdown of what we're expecting over the next ...
iphone 17 cyber

iPhone 17 Demand Is Breaking Apple's Sales Records

Tuesday December 2, 2025 9:44 am PST by
Apple's iPhone 17 lineup is selling well enough that Apple is on track to ship more than 247.4 million total iPhones in 2025, according to a new report from IDC. Total 2025 shipments are forecast to grow 6.1 percent year over year due to iPhone 17 demand and increased sales in China, a major market for Apple. Overall worldwide smartphone shipments across Android and iOS are forecast to...
Cyber Week Deals 2025

Best Cyber Week Apple Deals Include Big Discounts on AirPods, Apple Watch, and More

Sunday November 30, 2025 7:33 am PST by
Cyber Week is here, and you can find popular Apple products like AirPods, iPad, Apple Watch, and more at all-time low prices. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Specifically,...
iOS 26

What to Expect From Apple This December: iOS 26.3 Beta, Replay 2025, and More

Monday December 1, 2025 8:40 am PST by
The calendar has turned to December, and the quieter year-end holiday season is now upon us. Nevertheless, we can still expect a few things from Apple this month. Apple previously announced that iOS 26.2 will be released to the general public in December, and we can expect corresponding updates to be released as well, including iPadOS 26.2, macOS 26.2, watchOS 26.2, tvOS 26.2, and visionOS...
studio display purple february

M5 iPad Pro Could Hint at New Studio Display Feature

Sunday November 30, 2025 10:30 am PST by
The updated specs of the M5 iPad Pro may point toward a major new feature for Apple's next-generation Studio Display expected in early 2026. Apple's latest iPad Pro debuted last month and contains one display-related change that stands out: it can now drive external monitors at up to 120Hz with Adaptive Sync. The feature should deliver lower latency, smoother motion, and fewer visual...

Top Rated Comments

digitalhen Avatar
175 months ago
...the company has also filed a bug report with Apple as such issues should not be able to cause an entire system to freeze or crash.

This really is the key part of the article. There's no way that this should be happening in the first place.
Score: 58 Votes (Like | Disagree)
AustinIllini Avatar
175 months ago
Listen Apple, you gotta make it available to set chrome as a default browser in ios because I ain't comin' back to safari what so ever.

What does this comment have to do with mac notebooks?
Score: 28 Votes (Like | Disagree)
Big-TDI-Guy Avatar
175 months ago
All your kernel are belong to Google!
Score: 22 Votes (Like | Disagree)
valkata Avatar
175 months ago
Macs don't crash when they run anything else.
They crash when they run Chrome.

I think the source of the problem is quite clear.
Yep, it is very clear. Problem is in OSX. Applications can crash as often as they want. However when application crashes whole OS that clearly indicates problem with OS. It is simply not acceptable that application is able to crash OS.


Allow me to sue Microsoft when my computer crashes due to me running a poorly-coded trivial app. Because you know, such a trivial app shouldn't cause the operating system to crash.
Please give me an example of poorly coded application, which crashes Windows. Not Windows 98, but Windows 7.
Score: 16 Votes (Like | Disagree)
ScottishDuck Avatar
175 months ago
So when Chrome freezes and crashes Macs, Google blames it on Apple.
Seriously?
Just wow.

I switched from IE6-7-8 to Chrome to Firefox to IE9 to Safari. I like Safari the best, Firefox second, IE9 third and Chrome last. The way it renders things and the UI for some reason doesn't sit well with me... :/

Because an operating system shouldn't be allowed to crash simply from running a browser. It's bad security if anything. Duh.
Score: 16 Votes (Like | Disagree)
caligomez Avatar
175 months ago
Haha!

No joke, the ad featured right under this article has the Google chrome logo (at almost directly in line with the icon in article pic) and says to download Chrome today...

Awesome.


I love it.. Google Adwords FAIL!
Score: 16 Votes (Like | Disagree)