A growing number of users have turned to the Apple Support Communities, MacRumors discussion forums and Facebook in recent weeks to voice their complaints about the anti-reflective coating on Retina MacBook Pros becoming scratched or wearing off. The long-standing display issue appears to affect several MacBook Pros, including mid-2012 to mid-2014 models sold between June 2012 and present.
The anti-reflective coating appears to be wearing off under a variety of circumstances, including the pressure of the keys and trackpad on the display when closed, and the use of third-party cleaning solutions and microfiber cloths. While the issue is typically isolated to small areas of the screen, some users have shared pictures showing the anti-reflective coating wearing off across virtually the entire display.
"I had the exact same problem, and I followed the cleaning instructions on the Apple website: a lint free cloth and a small amount of water," writes MacRumors forum member wj2. "Was trying to remove a mark in the corner of my screen and a shiny scratch appeared on the bezel. It grew in size and it looked like the coating on the bezel was coming off like everyone is saying. Started happening at the top of my display by the camera also. I looked it up and stumbled across this same forum and realized that it was a problem that I should take up with Apple."
Affected users have received mixed responses from Apple. While some Retina MacBook Pro owners covered under a one-year limited warranty or AppleCare Protection Plan have been able to get their notebook repaired through the Genius Bar for no charge, others have been told that cosmetic damage is not covered under warranty and offered to have their notebooks repaired for a service charge costing hundreds of dollars.
While the anti-reflective coating issues are not new, with complaints dating back to at least August 2013, the problem has been gaining momentum in recent weeks. The issue has received over 100,000 views and 600 responses between the Apple Support Communities and MacRumors discussion forums, and dozens of users have submitted pictures of their damaged Retina MacBook Pros throughout March in a Facebook group set up to discuss the problem.
Update Mar 17: An unofficial website called "Staingate" has launched where affected users can join a database and submit photos of the display coating wearing off on their MacBook Pro.
It's not a scratch on the body, on the keyboard, on the trackpad or something else. It is on the SCREEN! Thıs is where you look all the time and do your work all the time.
If there is a problem on the coating process of the glass, they should replace the glass or the whole screen free of charge, end of discussion.
iOS 18 is expected to be the "biggest" update in the iPhone's history. Below, we recap rumored features and changes for the iPhone. iOS 18 is rumored to include new generative AI features for Siri and many apps, and Apple plans to add RCS support to the Messages app for an improved texting experience between iPhones and Android devices. The update is also expected to introduce a more...
A week after Apple updated its App Review Guidelines to permit retro game console emulators, a Game Boy emulator for the iPhone called iGBA has appeared in the App Store worldwide. The emulator is already one of the top free apps on the App Store charts. It was not entirely clear if Apple would allow emulators to work with all and any games, but iGBA is able to load any Game Boy ROMs that...
Apple's hardware roadmap was in the news this week, with things hopefully firming up for a launch of updated iPad Pro and iPad Air models next month while we look ahead to the other iPad models and a full lineup of M4-based Macs arriving starting later this year. We also heard some fresh rumors about iOS 18, due to be unveiled at WWDC in a couple of months, while we took a look at how things ...
Best Buy this weekend has a big sale on Apple MacBooks and iPads, including new all-time low prices on the M3 MacBook Air, alongside the best prices we've ever seen on MacBook Pro, iPad, and more. Some of these deals require a My Best Buy Plus or My Best Buy Total membership, which start at $49.99/year. In addition to exclusive access to select discounts, you'll get free 2-day shipping, an...
Apple today said it removed Game Boy emulator iGBA from the App Store for violating the company's App Review Guidelines related to spam (section 4.3) and copyright (section 5.2), but it did not provide any specific details. iGBA was a copycat version of developer Riley Testut's open-source GBA4iOS app. The emulator rose to the top of the App Store charts following its release this weekend,...
Apple's first set of new AI features planned for iOS 18 will not rely on cloud servers at all, according to Bloomberg's Mark Gurman. "As the world awaits Apple's big AI unveiling on June 10, it looks like the initial wave of features will work entirely on device," said Gurman, in the Q&A section of his Power On newsletter today. "That means there's no cloud processing component to the...
Top Rated Comments
It's not a scratch on the body, on the keyboard, on the trackpad or something else. It is on the SCREEN! Thıs is where you look all the time and do your work all the time.
If there is a problem on the coating process of the glass, they should replace the glass or the whole screen free of charge, end of discussion.
(1) no bright lights
(2) don't get it wet
(3) NEVER EVER feed it after midnight, no matter how much it begs!