Apple Restricting Vacation Time for AppleCare Employees From September 15 to 28
Apple appears to be cutting down on available vacation time for its AppleCare employees between September 15 and 28, a two week period encompassing the prospective September 20 release date for the iPhone 5S and 5C that was first leaked earlier this month. iOS 7 is also expected to be released that week.
An internal document shared by AppleInsider reportedly shows the amount of time off available for AppleCare employees during the month of September, which appears to drop beginning on September 15.
An internal company document shared with AppleInsider purportedly shows time off available for AppleCare employees for the latter half of September. As can be seen in the calendar, available time off drops off significantly starting Sunday, Sept. 15, and continues through Saturday, Sept. 28.
The image provided shows the calendar being accessed via virtual private network from an internal Apple employee domain. Potentially identifying portions of the picture have been cropped out.
Multiple carriers have also initiated similar vacation blackout dates on some of the same days, with T-Mobile employees reporting a September 20 to 22 blackout and Verizon employees reporting September 18 to September 22 blackout dates.
Apple likely has a longer blackout period for its AppleCare employees in order to offer extended support to both iOS 7 users and new iPhone owners. AppleCare employees began training on support issues related to iOS 7 yesterday and that training is likely to continue up until the OS is distributed to the public.
Popular Stories
iOS 26 was released last month, but the software train never stops, and iOS 26.1 beta testing is already underway. So far, iOS 26.1 makes both Apple Intelligence and Live Translation on compatible AirPods available in additional languages, and it includes some other minor changes across Apple Music, Calendar, Photos, and Safari.
More features and changes will follow in future versions,...
Apple is entering its most significant leadership transition in more than a decade as multiple senior executives prepare to depart and CEO Tim Cook begins to shape the company's next generation of leaders, according to Bloomberg's Mark Gurman.
In the latest edition of his "Power On" newsletter, Gurman explained that Jeff Williams, who was viewed as Cook's potential successor for several...
Nearly two weeks after the iPhone 17 series launched, analysts at investment banking firm Morgan Stanley said demand for the devices has been "modestly stronger than we originally expected," based on a combination of extended shipping estimates on Apple's online store and information it gathered from Apple's supply chain.
There has been strong early demand for the iPhone 17, iPhone 17 Pro,...
Apple's website offers a list of nearly 200 new features and changes (PDF file) included in the software update, released last month.
Apple also shared equivalent lists for iPadOS 26 and macOS Tahoe.
iOS 26 is compatible with the iPhone 11 and newer. To install the update, open the Settings app on your iPhone, tap on General, and tap on Software Update.
Below, we have highlighted eight ...
With the second beta of iOS 26.1, Apple updated the design of alarms set on the iPhone, making them harder to dismiss than before.
Stopping an alarm in iOS 26.1 beta 2 requires a new Slide to Stop gesture rather than a simple tap. You can continue to tap to snooze an alarm, but if you want to turn it off entirely, you need to use a swipe.
Transitioning from a tap to a slide gesture to...
The MacBook Air is Apple's most popular laptop – a thin, fanless machine that wields quiet power thanks to the efficiency of Apple silicon. While the M4 model isn't exactly old, attention is already turning to its successor.
Apple doesn't telegraph new product launches ahead of time, but we can draw a surprisingly clear picture of what to expect by looking at Apple's silicon roadmap,...
After launching new iPhones last month, Apple is promoting iCloud+ with a prominent banner on its home page, in a bid to boost its services revenue. In addition to more storage, all iCloud+ plans include five perks for iPhone users.
As a refresher, iCloud includes 5GB of storage for free. If you want extra storage, you need to subscribe to an iCloud+ plan. In the United States, prices range...
A new iPad mini is "absolutely" on the way, according to Bloomberg's Mark Gurman. So what should we expect from the successor to the iPad mini 7 that Apple released a year ago?
Processor and Performance
Apple is working on a next-generation version of the iPad mini (codename J510/J511) that features the A19 Pro chip, according to information found in code that Apple mistakenly shared in...
