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Alleged Apple eBay Store Offers Better Deals than Apple Refurb Store

In late 2012, a new Apple seller appeared on eBay, offering Apple-certified refurbished products. The storefront, known simply as Refurbished-Outlet, is believed to be run by Apple itself.

As 9to5Mac pointed out in November, the Refurbished-Outlet seller makes the same promises that Apple does when selling refurbished products on its online Apple Store, with a full one-year warranty and a quality inspection by Apple.

Refurbished-Outlet has quietly sold over 10,000 Apple products, and as of late (via dealnews) the store has been selling products at a steep discount, offering cheaper prices than can be found in Apple's own "Special Deals" refurbished store.

For example, Refurbished-Outlet was previously offering a 13-inch MacBook Air with a 128GB SSD for $899. Apple charges $999 for the same refurbished setup. Currently, Refurbished-Outlet has an 11-inch MacBook Air with a 1.8Ghz processor, 4GB RAM and a 256GB HD for $949, while the same laptop is $1,049 from the Apple Store.

A fourth generation 32GB iPod touch can be purchased from Refurbished-Outlet for $179, which Apple normally charges $209 for. A 32GB Wi-Fi + Cellular third generation retails for $599 in the Apple Store but can be purchased for $549 from the eBay store.

refurbishedoutlet
Though Refurbished-Outlet offers some products at discount, several share price listings with Apple's official refurbished store. For example, the 2.4Ghz 17-inch MacBook Pro with 4GB RAM and a 750GB hard drive is $2,079 on eBay, and $2,079 in the Apple Store.

Prices are unpredictable and inventory changes on a daily basis, but the Refurbished-Outlet does offer significant discounts on Apple-certified refurbished products. Neither Apple nor eBay have confirmed that Apple is running the store directly.

Top Rated Comments

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23 months ago

eBay.... the item is super cheap.

Until you realize that you just got scammed by the cost of shipping.


You should check the shipping price before you buy anything online, including from eBay.
Rating: 14 Votes
23 months ago
My guess is that it is a 3rd party certified apple retailer/repair senter. (I used to work for one.)

Apple offers up huge pallets of refurb things at amazing prices but it is all "as-is". Most of it is working (about 10% not), but you dont really know what you get (I think). So you test it all out and sell what works, and piece together the other things.

because they are authorized repair centers, they can fix it and offer it as refurbished.
Rating: 11 Votes
23 months ago
Three possibilities:

1. It's Apple. Strange.
2. It's a dealer who decided you can make money by selling lots of products at low margin with minimal investment, all perfectly legit.
3. It's a dealer doing the same things but taking some shortcuts with taxes etc. which might be possible for a while.

We'll find out eventually.
Rating: 8 Votes
23 months ago

Nothing, what is wrong is that they waste what they collect.

NY is technically bankrupt.


Almost every state is technically bankrupt. What is your point?
Rating: 5 Votes
23 months ago
Ships exclusively to the US. This is definitely Apple, otherwise they'd be bypassing the fact that their products cost 50 times more in the EU.
Rating: 4 Votes
23 months ago

Take look at the negative eBay feedback and their replies. This outlet is not run by Apple Inc.

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=refurbished_outlet&iid=-1&de=off&items=25&which=negative&interval=180&_trkparms=negative_180


Bought an iPod and an AppleTV from them. They are Apple Refurb boxes. Same box from my "official" Apple TV I bought a few years back.

Also checked the serial numbers they both have full 1 year warranties like an Apple Refurb.
Rating: 3 Votes
23 months ago

What's wrong with NY & tax?


Nothing, what is wrong is that they waste what they collect.

NY is technically bankrupt.
Rating: 3 Votes
23 months ago

Since when does Apple have an eBay store? Oh nevermind. Sucks eBay takes another 10% just to sell there. Surprised they do.


Big volume sellers get a significant discount on seller fees.
Rating: 2 Votes
23 months ago

I don't buy from eBay sellers like that. "refurbished_outlet"'s neutral and negative feedback runs the gamut from buyers never receiving shipments to receiving broken merchandise. Conversely, I've seen sellers with 100% feedback that, when you read the buyers comments, you walked away scratching your head :confused:


I ordered 2 items in the last 2 weeks (AppleTV and an iPod). Both got to me in under a week in sealed Apple refurb (white) boxes with Apple Stickers and all the usual suspects of stuff. Checked the Serials and both have a 1 year warranty from the day I activated it.

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I purchased atv 3 the other day and they did not charge me tax.


I was charged tax for Los Angeles

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You should check the shipping price before you buy anything online, including from eBay.


Free shipping on everything from this seller. Also they pay for return shipping.
Rating: 2 Votes
23 months ago
Take look at the negative eBay feedback and their replies. This outlet is not run by Apple Inc.

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=refurbished_outlet&iid=-1&de=off&items=25&which=negative&interval=180&_trkparms=negative_180
Rating: 2 Votes

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