iTunes and iCloud customers trying to log into their accounts early this morning found that their Apple IDs are not working. They were greeted with the following error message:
"The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
A quick search of Twitter shows the problem is widespread, affecting customers all over the world. There are a few scattered reports that some people's Apple IDs seem to be working. Apple's iCloud system status shows no issues at the time of this writing. Trying to change your Apple ID password results in a "Fatal internal error" on Apple's support pages.
Apple ID accounts are required to download apps from iTunes as well as access your iCloud.com data. The wide scale of the problem indicates its a problem with Apple's servers rather than your individual Apple ID account. Apple is likely working to fix the problem.
Update: Many are reporting that Apple IDs are working again.
Tuesday February 10, 2026 4:27 pm PST by Juli Clover
Apple is planning to launch new MacBook Pro models as soon as early March, but if you can, this is one generation you should skip because there's something much better in the works.
We're waiting on 14-inch and 16-inch MacBook Pro models with M5 Pro and M5 Max chips, with few changes other than the processor upgrade. There won't be any tweaks to the design or the display, but later this...
Wednesday February 11, 2026 10:07 am PST by Juli Clover
Apple today released iOS 26.3 and iPadOS 26.3, the latest updates to the iOS 26 and iPadOS 26 operating systems that came out in September. The new software comes almost two months after Apple released iOS 26.2 and iPadOS 26.2.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update.
According to Apple's release notes, ...
Tuesday February 10, 2026 6:33 am PST by Joe Rossignol
It has been a slow start to 2026 for Apple product launches, with only a new AirTag and a special Apple Watch band released so far. We are still waiting for MacBook Pro models with M5 Pro and M5 Max chips, the iPhone 17e, a lower-cost MacBook with an iPhone chip, long-rumored updates to the Apple TV and HomePod mini, and much more.
Apple is expected to release/update the following products...
Tuesday February 10, 2026 1:51 pm PST by Joe Rossignol
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld.
The report said the iPhone 17e will be announced in a press release on the Apple Newsroom website, so do not expect an event for this device specifically.
The iPhone 17e will be a spec-bumped successor to the iPhone 16e. Rumors claim the device will have four key...
Apple acquired Canadian graph database company Kuzu last year, it has emerged.
The acquisition, spotted by AppleInsider, was completed in October 2025 for an undisclosed sum. The company's website was subsequently taken down and its Github repository was archived, as is commonplace for Apple acquisitions.
Kuzu was "an embedded graph database built for query speed, scalability, and easy of ...
Spoke with Apple Rep over the phone, she confirmed there are server problems worldwide regarding Apple IDs. No ETA as to when they will be back up. Suggested I leave it for a night, so expect this to be a potentially extended outtage.
They've been swamped with calls regarding this issue from all over the world.
One downslide to the cloud, is that the problem is out of your hands until they fix it. Even Itunes match takes a few seconds to load the song you want to play. Cool idea, but I'll be sticking to owning a external for all my info for now.
It gets worse. I just got in.... ALL my iCloud information is erased. Gone. Everything. My calendars, contacts, ten years' worth of email. Even my photo.
Har har har :p Can I quote you and print that out in B-I-G B-O-L-D L-E-T-T-E-R-S and hang it up my wall together with the words: "Thou shall not entrust your data to some Foo Company! Thou shall not entrust your important data..."
It's like in the good ol' days: "Did you save your document yet? You know, power failure and such..." - "Oh yes, sure, it's in the Cloud(tm)(R)!" - "No, I mean, did you save it!"
Good luck in recovering your data, hope Apple has a good backup plan ;)
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news on the net that the group 'anonymous' are behind this
Well, that would actually be GOOD news. Because that would mean that at least someone has things under control ;)
Exactly the same happened when Apple launched iCloud. Old MobileMe members could not log in for days since Apples servers where hammered by 25 million that downloaded iOS5 and migrated to iCloud.
Today Music match is launched around the world and Apples servers are overloaded again.
Some in this thread have written that its the downside with the cloud. No. Its the downside since Apple uses Microsoft Azure servers. Real servers don't have this kind of problem. Unix have been "cloud" based since 90is with NFS. Apple used Sun + Oracle before the migration to Azure. We already in 2 month have had more outages with Azure then 10 years with Sun/Oracle/.mac/mobileme.
Apple is idiots when it comes to corporate computing. They had fantastic server lineup with Xserve/Xraid/Xsan. Instead of using this, they today use Microsoft +HP +netapp. That is not non stop servers. No bank/credit card company uses MFST on mission critical servers. Apple should not do that either. And Apple would save money buying its own hardware.
It gets worse. I just got in.... ALL my iCloud information is erased. Gone. Everything. My calendars, contacts, ten years' worth of email. Even my photo.
I really hope this is a temporary glitch and it'll all get restored.
