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Apple PR: Latest Steve Jobs Email Exchange is Fake

Fortune's Apple 2.0 is reporting that the latest email exchange between Steve Jobs and a customer was entirely fake, according to statements made by Apple PR.

The conversation was published Thursday by The Boy Genius Report and linked to by more than three dozen other sites. In it, a writer pretending to be Apple's CEO tries several times to mollify a customer called "Tom" who is furious about the iPhone 4's widely reported signal attenuation problem. In separate e-mail messages Jobs purportedly tells "Tom," who grows angrier with each exchange.

Boy Genius Report had originally published and vouched for the emails claiming the exchange was legitimate. Apple PR says the entire conversation was fabricated. The statements originally attributed to Steve Jobs included:

"No, you are getting all worked up over a few days of rumors. Calm down."
"You are most likely in an area with very low signal strength."
"You may be working from bad data. Not your fault. Stay tuned. We are working on it."
"Retire, relax, enjoy your family. It is just a phone. Not worth it."

Note that even before Apple PR's response, BGR had already retracted the last statement that they had originally attributed to Steve Jobs. The "Retire, relax, enjoy your family. It is just a phone. Not worth it." statement was later attributed to the customer, not Steve Jobs. Though, now it appears the entire exchange was fabricated. Adding further doubt to the motivation behind the original email poster, AppleInsider reports that the emailer had shopped the story around to several sites. It's not clear if BGR paid for the the rights to publish the story.

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21 months ago
All I know, it's easy to fake headers.
Rating: 0 Positives / 0 Negatives
21 months ago

All I know, it's easy to fake headers.


what's even sketchier is the headers BGR just posted aren't even from Steve Jobs. They seem to be the headers for the emailer. Not sure what that shows.

arn
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21 months ago
Hmm. I wonder how many more of these Steve Jobs emails were also faked.
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21 months ago
Looks like BGR is going to have their Dan Rather moment.
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21 months ago

what's even sketchier is the headers BGR just posted aren't even from Steve Jobs. They seem to be the headers for the emailer. Not sure what that shows.

arn


Eaxactly, this one email exchange can jeopardize legitamite exchanges. Furthermore, it is a jab at the reputation of BGR since they just posted something that is fake (or at least what Apple implies) knowingly.
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21 months ago

Hmm. I wonder how many more of these Steve Jobs emails were also faked.


I'm pretty confident most of the Steve Jobs emails that have gotten a lot of circulation have been real. For example the heated exchange posted by Gawker was later confirmed by him at D8.

arn
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21 months ago
It was entirely obvious that the story was fake as several people suggested (myself included) when it made front page news on MR earlier today. Jobs' comments in that story were completely out of character.

Poor reporting.
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21 months ago

Hmm. I wonder how many more of these Steve Jobs emails were also faked.


People believe what fits their bias and reject what doesn't. Human nature.
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21 months ago
This is when credible reporting trumps bloggers looking for site traffic. No credible news site would post this crap without at least trying to contact the other person in the email exchange. Glad that was cleared up, but now we should just discount any future email exchange unless both paries say its genuine.
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21 months ago
I knew that was BS the moment I read it! How could you senior members who have been following Steve Jobs' emails for years think that he would say that! He's all about innovation, why would he undermine everything he's done by saying "It's Just A _______" (insert anything!)

:rolleyes::apple:
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