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27" iMac Shipping Times Slip to Two Weeks Amid Screen Flickering Complaints


Digital Daily reports on apparent widespread screen flickering problems on Apple's 27" iMac models, coinciding with a slip in shipping times to two weeks for orders placed through Apple's online store. The screen flickering complaints come in addition to earlier reports of machines appearing dead on arrivals or with cracked screens right out of the box.

As I write this, there are 82 pages of complaints about the machine on Apple's support site, all from customers who claim the display of their 27-inch iMac flickers or otherwise distorts sporadically (see video below).


It is unclear at this time whether the shipping delays are due to Apple's efforts to address the issues or simply due to high demand, as Apple has not officially addressed the reasons for the delay.

Reached for comment, Apple offered little in the way of explanation: "The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible," a company spokesperson told me. "We apologize for any inconvenience or delay in delivery this may cause our customers." He did not address issues with the machine's display or reports that they might be responsible for the 2 week shipping delay.

A number of the first 27" iMac machines to begin shipping in late October also reportedly experienced Flash performance issues, although the problems were quickly addressed in Mac OS X 10.6.2.

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28 months ago
as for the flickering issues, when i first got my imac i had it. however, people on the forums suggested i shut down the imac, unplug the power cable from the imac, then plug it back in. since i havent had an issue.
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28 months ago
Looks like I will be waiting till the next revision before I buy an imac with a 27" screen. Being an early adopter is not without its share of growing pains, however this current release of imacs seem to be much more prone to defect than other releases.
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28 months ago
I suspect the delay is due to demand, not a fix process (which may be in process in parallel). Having worked for hardware manufacturers in the past, I know that it takes a really fatal flaw to stop shipping - and not all of the 27" iMacs are having issues, just a subset.

Having said that, I'm cheesed off, as I need to get a couple of these for new hires - the delay is killing me. :o
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28 months ago
My Unibody Macbook Pro has been doin that since last December when I bought it.

http://www.youtube.com/watch?v=xJMuYneBLLE
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28 months ago
I have nothing constructive to add, just "holy **** that looks awful."
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28 months ago
I was one of the unlucky ones, Since receiving my replacement, I've had 0 problems. I still have a video of my iPhone replicating the issue.
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28 months ago
My 27" i7 just arrived with a non-functioning airport wireless. I was reluctant to ship back for a new one given the probable delay but that was the repair shop's and Apple's recommendations :( It was screaming fast otherwise though :) My screen didn't flicker at all. It was beautiful.
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28 months ago
I guess I should be thankful that my i7 showed up perfect. I have had NO problems. No screen problems. No hard drive noise problem.
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28 months ago
I ordered mine december 9th, but as of today, it shows as "prepared for shipment". Others ordering around that day report shipment as well. I guess apple either found a fix faster then expected or managed to catch up with the orders. Mine was scheduled to ship on Dec 23rd (27" i7, 8GB RAM)

Typically, Apple tends to overestimate shipping times (I guess better to under promisse then over promisse).

Lets hope it will arrive without flickering or other issues.
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28 months ago
wow this looks bad... I'd be so angry if I got a machine which such failures... (I know it "happens") guess I got to stick with my mb07 for the next years to 100&ly protect myself against such things ;):rolleyes:
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