SquareTrade


'SquareTrade' Articles

SquareTrade Says iPhone X is 'Most Breakable iPhone Ever' as Glass Shatters in Series of Drop Tests

Apple says the iPhone X has the most durable glass ever used in a smartphone, with a strengthening layer that is 50 percent deeper, but a series of drop tests show that glass and concrete still don't play well together. SquareTrade, a company that provides extended warranties for electronic devices, conducted several breakability tests on the iPhone X, and found that its glass back and lack of a home button make it "the most breakable iPhone ever." Not only did the iPhone X's glass shatter when dropped on its front and back from a height of six feet, but the display also malfunctioned. Keep in mind that pocket height for most people is about three feet. SquareTrade is naturally using the opportunity to push its two-year smartphone protection plan, which was recently reduced to $129 plus a $99 deductible for most claims, in the United States. The plan covers cracked screens, liquid damage, battery failure, Lightning connector failure, and speaker failure. It doesn't cover loss or theft. SquareTrade customers now have an in-home repair option with a lower $25 deductible to fix cracked screens. The service is currently available in more than 700 cities across the United States, with new cities added monthly. A few YouTube channels also tested the iPhone X in extreme conditions to determine how durable and water resistant the device is. EverythingApplePro placed the iPhone X in a 20-foot tube of water for 35 minutes without any signs of liquid damage occurring. He also put the iPhone X into a running washing machine, and the device still remained

iPhone SE Found Less Durable Than 6 Series in Bend, Drop, and Water Tests

While the iPhone SE rivals the iPhone 6s series in performance with the latest internal hardware, a new video reveals that the recently launched 4-inch smartphone is less durable than its larger 4.7-inch and 5.5-inch siblings when bent under pressure, submerged in water, and dropped on its corner. Extended warranty provider SquareTrade subjected the iPhone SE, iPhone 6s, and iPhone 6s Plus to a series of excessive bend, drop, tumble, and water tests, and the results show that its compact design does not necessarily make it more durable than the slimmer 4.7-inch and 5.5-inch iPhones. SquareTrade noted that the iPhone SE bent at 160 pounds of pressure, whereas the thinner iPhone 6s did not bend until an additional 10 pounds later. Moreover, at 178 pounds, the iPhone SE reached "catastrophic failure," whereas the iPhone 6s Plus was only beginning to bend under the pressure. When submerged under five feet of water, the iPhone SE permanently shut off after less than one minute. "In comparison, the iPhone 6s survived a full 30 minutes and only lost audio," said SquareTrade. "The iPhone 6s Plus started malfunctioning at 10 minutes and eventually died." One test where the iPhone SE, iPhone 6s, and iPhone 6s Plus all suffered the same fate was the facedown drop from six feet high, which shattered all three smartphone screens. But when dropped on its corner, the iPhone SE split along its side after ten drops, while the iPhone 6s and iPhone 6s Plus only had minor cosmetic damage. The results should be largely unsurprising given that the iPhone SE's design is

SquareTrade Announces 2-Year Apple Watch Protection Plans

Alternative insurance protection plan service SquareTrade today confirmed support for both the Apple Watch Sport and mid-tier Apple Watch models. The plans sit near the cost of AppleCare+ for the Watch, but cover accidental damage done to the device, unlike the additional charge required in AppleCare+. The SquareTrade Apple Watch plans offer customers options with and without deductibles. So, for example, the Apple Watch Sport plan ranges from $59 to $69 (with deductible) and $129 to $159 (with no deductible). Similarly, the mid-tier Apple Watch models stretch from $79 to $149 (with deductible) and $169 to $239 (without deductible). Both Watch tiers are 2-year plans covering malfunctions as well as accidental damage. The company believes that one of the most likely points of risk for the Watch will be "among others, drops and falls from nightly charging stations." But it assure customers that anything beyond intentional damage, loss, or theft will be covered by the plan. "We don't mean to dampen all the excitement about the Apple Watch, but inevitably the klutz in us will come out. Just like smartphones, the Apple Watch accompanies us everywhere and is susceptible to the wear and tear of daily life," said Jessica Hoffman, vice president of global communications for SquareTrade. The company has even gone so far as to create a "Wrisk" Predictor Lifestyle Quiz that aims to predict which Apple Watch model is most suitable for each customer's lifestyle. The company created the so-called Wrisk Factor to detect and perceive the risks for the wrist-worn device. AppleC