How to Reset AirPods Max to Factory Settings - MacRumors
Skip to Content

How to Reset AirPods Max to Factory Settings

by

With the first wave of AirPods Max orders now arriving into the hands of customers, as always there are bound to be a few hiccups encountered when trying to connect and use the over-ear headphones with different devices for the first time.

airpods max pairing
If you're experiencing issues, the first thing you should do before anything else is reset the headphones and see if that resolves the problem. If that doesn't work, or if you've decided to return the headphones, you can reset them to factory settings and unpair them from your iCloud account.

How to Reset AirPods Max

  1. Before you reset your AirPods Max, make sure they have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown until the LED status light at the bottom of the right-hand earcup flashes amber.

If that doesn't solve your problem, you can reset the AirPods Max to factory settings. If you go down that route to return the headphones to Apple, remember to unpair them from your ‌iCloud‌ account.

airpods max digital crown

How to Reset AirPods Max to Factory Settings

  1. Make sure the headphones have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown for 15 seconds, until the LED status light at the bottom of the right-hand earcup flashes amber, then white.

If neither of these options work to resolve your particular problem, contact Apple Support.

There are a couple of other notable customization options with the AirPods Max that are worth knowing about. You can reverse the direction of the Digital Crown volume controls, and also customize the mode selection of the Noise Control button.

Related Roundup: AirPods Max 2
Buyer's Guide: AirPods Max (Buy Now)
Related Forum: AirPods

Top Rated Comments

RPhoto Avatar
75 months ago

Wait - so you can remove them from your iCloud account (removing activation lock) just by pressing the buttons on the headset, without entering your iCloud password at any point? That's not great for something that costs £550!
No, I think it's just been worded badly/confusingly.
Score: 2 Votes (Like | Disagree)
75 months ago

Wait - so you can remove them from your iCloud account (removing activation lock) just by pressing the buttons on the headset, without entering your iCloud password at any point? That's not great for something that costs £550!
There is no activation lock in Airpods. You can use stolen Airpods just fine.
Score: 1 Votes (Like | Disagree)
mazz0 Avatar
75 months ago

No, I think it's just been worded badly/confusingly.
Yeah, looks like its been edited. Phew, that would have made them a thief magnet! Mind you, the case might
make thieves too embarrassed to be seen with them. People might think the thief's stolen somebody's bra which I think has a substantially harsher punishment.
Score: 1 Votes (Like | Disagree)

Popular Stories

iphone duo

Apple Announces Foldable 'iPhone Duo'

Wednesday September 9, 2026 10:56 am PDT by
Apple today announced the "iPhone Duo," a new kind of iPhone featuring two screens and a foldable inner display. The two halves of the iPhone Duo connect into a single continuous frame with the same aspect ratio across both displays, and Apple said the transition between open and closed is designed to feel fluid. When fully open, Apple says it is the thinnest iPhone ever made, with an...
Surprise and Shine Live Coverage Article

Apple Event Live Blog: iPhone Duo, iPhone 18 Pro, and More Expected

Wednesday September 9, 2026 9:10 am PDT by
Apple's "Surprise and Shine" event kicks off today at 10:00 a.m. Pacific Time, where we're expecting to see the foldable iPhone Duo, the iPhone 18 Pro and Pro Max, Apple Watch Series 12 and Ultra 4 models, new AirPods 5 earphones, and perhaps some other announcements. Apple is providing a live video stream on its website, on YouTube, and in the company's TV app across various platforms. We...
iOS 27 Feature Dark

Apple Announces iOS 27 Release Date

Wednesday September 9, 2026 10:46 am PDT by
At its event today unveiling the iPhone 18 Pro, AirPods 5, Apple Watch Series 12, and more, Apple announced that iOS 27 will be released later this month. iOS 27 has already been available as a developer beta since June and as a public beta since July, and Apple today said that the update will be released for all users with a compatible iPhone model on Monday, September 14. iOS 27 is...