Logitech Blames 'Inexcusable Mistake' After Certificate Expiry Breaks macOS Apps
Logitech users on macOS found themselves locked out of their mouse customizations yesterday after the company let a security certificate expire, breaking both its Logi Options+ and G HUB configuration apps.
Logitech devices like its MX Master series mice and MX Keys keyboards stopped working properly as a result of the oversight, with users unable to access their custom scrolling setup, button mappings, and gestures. It wasn't long before the Logitech subreddit was awash with frustrated reports as people discovered their configured peripherals had suddenly reverted to default settings.
The Developer ID certificate is the digital signature macOS uses to verify legitimate software. The certificate that Logitech allowed to lapse was being used to secure inter-process communications, which resulted in the software not being able to start successfully, in some cases leading to an endless boot loop.
Logitech has since released a patch for macOS 26 Tahoe, macOS 15 Sequoia, macOS 14 Sonoma, and macOS 13 Ventura that resolves the issue. However, users need to download and install it themselves, since the certificate expiry also prevented the apps' built-in updaters from working. From Logitech's support page acknowledging the issue:
The problem was caused by an expired certificate required for the apps to run. Because the certificate also affected the in‑app updater, you will need to manually download and install the updated version of the app. Please do not uninstall the app.
Older macOS versions will get a fix "at a later time," the support page adds. On a positive note, it seems user settings survived the blunder, with Logitech promising that profiles and customizations remain intact after manual patching is completed.
"We dropped the ball here. This is an inexcusable mistake," Logitech spokesperson ATXsantucci admitted on Reddit. "We're extremely sorry for the inconvenience caused."
(Thanks, Brad!)
Popular Stories
Apple is planning to debut a high-end secondary version of AirPods Pro 3 this year, sitting in the lineup alongside the current model, reports suggest.
Back in September 2025, supply chain analyst Ming-Chi Kuo reported that Apple is planning to introduce a successor to the AirPods Pro 3 in 2026. This would be somewhat unusual since Apple normally waits around three years to make major...
Over the last few months, rumors around the iPhone 18 Pro's front-panel design have been conflicted, with some supply-chain leaks pointing to under-display Face ID, reports suggesting a top-left hole-punch camera, and debate over whether the familiar Dynamic Island will shrink, shift, or disappear entirely.
Today, Weibo-based leaker Instant Digital shared new details that appear to clarify the ...
In addition to updating many of its existing products, Apple is expected to unveil five all-new products this year, including a smart home hub, a Face ID doorbell, a MacBook with an A18 Pro chip, a foldable iPhone, and augmented reality glasses.
Below, we have recapped rumored features for each product.
Smart Home Hub
Apple home hub (concept)
Apple's long-rumored smart home hub should...
Apple's App Store, iTunes Store, and Apple TV service are experiencing an outage at the current time, according to Apple's System Status page.
Apple says that some users may be experiencing issues with the App Store and iTunes Store. Apple also says some users may be seeing intermittent issues with Apple TV. The Apple TV Channels feature is down too, and users may be unable to access some...
Apple is working on a small, wearable AI pin equipped with multiple cameras, a speaker, and microphones, reports The Information. If it actually launches, the AI pin will likely run the new Siri chatbot that Apple plans to unveil in iOS 27.
The pin is said to be similar in size to an AirTag, with a thin, flat, circular disc shape. It has an aluminum and glass shell, and two cameras at the...
