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Singapore Orders Changes to iMessage by December

Singapore has ordered Apple to block or filter messages on iMessage that impersonate government agencies, requiring the company to implement new anti-spoofing protections by December as part of efforts to curb rising online scams, the Straits Times reports.

General Apps Messages Redux
Singapore's Ministry of Home Affairs (MHA) said that it had issued an Implementation Directive to Apple under the Online Criminal Harms Act, instructing the company to prevent iMessage accounts and group chats from using names that mimic Singapore government agencies or the "gov.sg" sender ID. The directive also applies to Google Messages, with both companies required to comply by November 30.

MHA said the order was necessary because iMessage does not currently support the safeguards built into Singapore's registered SMS sender ID system. Since July 2024, legitimate messages sent by Singapore government agencies through traditional SMS channels have used the "gov.sg" sender ID to help the public verify authenticity.

Messages sent via iMessage, however, do not pass through the same ID registry and therefore allow scammers to present themselves using identical or near-identical identifiers. The ministry cited more than 120 police reports in which scammers impersonated registered sender IDs.

As part of the directive, Apple must now ensure that profile names of unknown iMessage senders are either not displayed or are shown less prominently than the phone numbers associated with the account. Authorities said this requirement is intended to give users a clearer view of the identity information least susceptible to manipulation. Messages or group chats that appear to spoof government identifiers must either be blocked entirely or filtered so that recipients do not see them.

Apple's compliance will require changes to iMessage's display logic and name-handling behavior in Singapore, creating an exception to the platform's long-standing reliance on unverified user-defined sender names in one-to-one and group messaging threads. iMessage does not currently use a sender ID registry or external name verification scheme, and the new rules mark one of the first instances of a government requiring compulsory filtering for specific categories of display names within Apple's messaging ecosystem.

The MHA said Apple and Google have indicated that they will comply with the directive. If they fail to implement the mandated controls, the companies could face penalties.

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Top Rated Comments

16 weeks ago
This actually seems like a good government mandate, for a change.
Score: 15 Votes (Like | Disagree)
Radin.Y Avatar
16 weeks ago
This is one of those situations Government asking a private company to do something is 100% reasonable.
Score: 12 Votes (Like | Disagree)
ikramerica Avatar
16 weeks ago
Did any of these countries ever hold their public or quasi-private phone companies equally responsible for scam telephone calls?
Score: 8 Votes (Like | Disagree)
16 weeks ago
Sure but... By November 30th?

For a country with a large tech and finance footprint, that is a laughably zealous implementation of what is a technology solution requirement that ostensibly impacts the entire platform globally.
Score: 5 Votes (Like | Disagree)
Hajj.david Avatar
16 weeks ago
I agree 100% with the mandate however there is likely a holiday code freeze making this an unreasonable ask given the time. Typically there is a two week turn around time for code changes for testing etc. We have what, 5 days?
Score: 5 Votes (Like | Disagree)
16 weeks ago
Sensible ask. This, potentially, could be leveraged to other countries. Not a SG citizen but I appreciate this.
Score: 5 Votes (Like | Disagree)