iPhone Users Say Mail App Suddenly Showing Blank Screen on iOS 18.5

If the Mail app on your iPhone is not working lately, you are not alone.

General iOS Mail Feature
A growing number of iPhone users are seeing a blank screen in the Mail app, according to comments posted across the MacRumors Forums, Reddit, Apple Support Community, and other online discussion platforms. Affected users are unable to view any emails in their inboxes, and the app can also become glitchy and unresponsive.

The issue does not appear to be tied to any specific iPhone model, and the underlying cause is unknown. Most if not all affected users said their iPhones were running iOS 18.5, but it is unclear why online discussion about this issue only started to gain traction within the past few days, given that the update was released more than three weeks ago.

Affected users said restarting their iPhones temporarily solves the issue, but a permanent solution has yet to be identified. MacRumors has emailed Apple about the matter, and we will update this story if and when the company responds to the inquiry.

The issue is not reflected on Apple's system status page as of writing.

Thanks, Steve Ryan!

Related Forums: iOS 18, iPadOS 18

Popular Stories

maxresdefault

Apple Shows Off a Key Reason to Upgrade to the iPhone 17

Saturday February 7, 2026 9:26 am PST by
Apple today shared an ad that shows how the upgraded Center Stage front camera on the latest iPhones improves the process of taking a group selfie. "Watch how the new front facing camera on iPhone 17 Pro takes group selfies that automatically expand and rotate as more people come into frame," says Apple. While the ad is focused on the iPhone 17 Pro and iPhone 17 Pro Max, the regular iPhone...
apple wallet drivers license feature iPhone 15 pro

Apple Says These 7 U.S. States Plan to Offer iPhone Driver's Licenses

Monday February 9, 2026 6:24 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. The feature is currently available in 13 U.S. states and Puerto Rico, and it is expected to launch in at least seven more in the future. To set up the...
14 inch MacBook Pro Keyboard

New MacBook Pros Could Now Arrive in March

Sunday February 8, 2026 6:02 am PST by
New MacBook Pro models with the M5 Pro and M5 Max chips could arrive as soon as Monday, March 2, according to Bloomberg's Mark Gurman. In today's "Power On" newsletter, Gurman said that the release of new MacBook Pro models is tied to the release of macOS Tahoe 26.3. The launch is said to be slated for as early as the week of March 2. He added that the M4 Pro and M4 Max models on sale today...
wwdc sans text feature

Apple Rumored to Announce New Product on February 19

Thursday February 5, 2026 12:22 pm PST by
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld. The report, citing industry sources, is available in English on Macworld. Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
Apple Logo Zoomed

Apple Expected to Launch These 10+ Products Over the Coming Months

Tuesday February 10, 2026 6:33 am PST by
It has been a slow start to 2026 for Apple product launches, with only a new AirTag and a special Apple Watch band released so far. We are still waiting for MacBook Pro models with M5 Pro and M5 Max chips, the iPhone 17e, a lower-cost MacBook with an iPhone chip, long-rumored updates to the Apple TV and HomePod mini, and much more. Apple is expected to release/update the following products...

Top Rated Comments

goonie4life9 Avatar
9 months ago
Everyone can relax, because I can report that the Apple Support SOP is here to save the day:

1. ⁠⁠Restart you device.
2. ⁠⁠Force reboot your device.
3. ⁠⁠Reset Network Settings.
4. ⁠⁠Reset All Settings.
5. ⁠⁠Erase and Set Up as New
6. ⁠⁠Collect screen recordings and logs for an RTA to Engineering by a Senior Advisor
7. ⁠⁠Senior Advisor submits RTA to Engineering.
8. ⁠⁠Within 48 hr, receive a response that Engineering is aware of the issue, keep your device up to date, and no further troubleshooting will be provided.
Score: 34 Votes (Like | Disagree)
nfl46 Avatar
9 months ago
Come on, Apple. Lol. Maybe this should be happening in iOS 26 Beta 1 mail app on Monday but iOS 18.5? SMH.
Score: 9 Votes (Like | Disagree)
rafark Avatar
9 months ago
I don’t understand why Apple has so much trouble with the mail app. Like it usually takes more than a minute to update the inbox. It’s so slow. The mail app in iOS 6-5 used to be flawless. What happened? It’s a simple email client ffs
Score: 9 Votes (Like | Disagree)
hobocamp456 Avatar
9 months ago
Mail has been such a disaster since adding categories
Score: 6 Votes (Like | Disagree)
delsoul Avatar
9 months ago
When is Tim Cook going to answer for this nonstop stream of issues out of the software department? There’s always going to be an issue or two here and there but this is ridiculous
Score: 5 Votes (Like | Disagree)
klasma Avatar
9 months ago
Maybe Screen Time is finally working?
Score: 5 Votes (Like | Disagree)