Final Fantasy iOS Game Shuts Down Due to Curious In-App Purchase Bug

Square Enix today announced that iOS game Final Fantasy Crystal Chronicles is shutting down immediately, due to some kind of in-app purchase bug.

final fantasy crystal chronicles
Apparently customers have been unable to access content purchased in the iOS app for the last several weeks, which Square Enix says is "due to changes made to the in-app purchases model." Apple hasn't made any known changes to in-app purchases in recent months, so it is not clear what Square Enix is referencing given the limited information provided.

Further, the company says that it is "unable to completely fix the bug and implement the new changes," which means support for Final Fantasy Crystal Chronicles on the iPhone and iPad is ending.

The game has been removed from the App Store, and customers who made an in-app purchase in January 2024 or later can request a refund by contacting Square Enix support.

Final Fantasy Crystal Chronicles offered online multiplayer and cross-platform play, allowing gamers to team up to conquer dungeons and earn loot. The remastered version of the game continues to be available on Nintendo Switch, PlayStation 4, and Android.

Update 8:28 pm: As noted by forum member An_mo_, Apple made a change to the security requirements for App Store receipts that went into effect the day before Square Enix reported receiving complaints, so it appears that may be related to the issue users were experiencing. If so, it still remains unclear why Square Enix was unable to update the app to support the new certificates.

Popular Stories

Home Hub Command Center with Dome Base Feature

Apple Working on All-New Operating System

Saturday August 16, 2025 6:45 am PDT by
Apple is developing an all-new operating system codenamed "Charismatic," according to Bloomberg's Mark Gurman. Apple smart home hub concept This is likely Apple's long-rumored "homeOS" operating system. In a report this week, Gurman said both Apple's rumored smart home hub in 2026 and tabletop robot in 2027 will run the new operating system. He said the software platform will blend...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max's Internal Design With Metal Battery Allegedly Leaks

Friday August 15, 2025 9:13 am PDT by
Alleged images of the iPhone 17 Pro Max's internal design have surfaced, offering a potential look inside the device before it is announced by Apple next month. The images were shared by the account "yeux1122" this week, in a blog post on the Korean platform Naver. The account aggregates Apple rumors and leaks, so it is likely not the original source of the images, and it is unclear if they...
apple beta 26 lineup

Mark Gurman Responds to Last Week's Apple Device Leaks

Sunday August 17, 2025 7:03 am PDT by
Last week, Apple released and then pulled a software tool that accidentally contained identifiers for many unreleased devices and chips, according to MacRumors contributor Aaron Perris. His findings included new models of the Studio Display, Apple TV, Apple Watches, Apple Vision Pro, iPad mini, HomePod mini, and more. Here is what was uncovered in the file, according to MacRumors contributor ...
Apple Watch Ultra 2 Complications

Apple Watch Reportedly Set to Receive 'Significant Redesign' Next Year

Friday August 15, 2025 1:31 pm PDT by
At least one new Apple Watch model launching next year will feature a "significant redesign," according to Taiwanese supply chain publication DigiTimes. In a paywalled report this week, citing supply chain insiders, DigiTimes claimed that a high-end 2026 Apple Watch model will feature "exterior design" changes, including but not limited to "eight sensors arranged in a ring pattern visible...
Golden Apple Logo

Every Apple Secret That Leaked Wednesday

Thursday August 14, 2025 4:13 am PDT by
Apple made a major slip Wednesday when it accidentally included hardware identifiers in software code linking to numerous unannounced products. The leaked information provided MacRumors with concrete evidence of Apple's hardware development across multiple product categories. Here's everything that was confirmed through the code discoveries: New HomePod mini with updated chip – New...
iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

Alleged iPhone 17 Pro Chassis Offers First Look at All-Aluminum Body

Thursday August 14, 2025 3:40 am PDT by
An alleged iPhone 17 Pro production leak may provide a first look at the device's milled all-aluminum chassis, which this year includes the camera bump – in contrast to last year's iPhone 16 Pro model that features a glass camera module attached to an all-glass back panel. Originally shared by leaker Majin Bu, the image below could be of a moulding, but it still lines up with rumors that...
apple design award 2025

Apple Announces 2025 Design Award Winners Ahead of WWDC 2025

Tuesday June 3, 2025 10:14 am PDT by
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement. The 2025 Apple Design Award winners are listed below, with one app and one game selected per category: Delight and Fun - CapWords (App) and Balatro (Game) Innovation - Play (App) and PBJ -...

Top Rated Comments

gigapocket1 Avatar
27 weeks ago
Sounds like they was just looking for a reason to shut it down
Score: 16 Votes (Like | Disagree)
josebus Avatar
27 weeks ago

Need to ask apple, cause I'm assuming square Enix is just using the official SDK, not custom API for in app purchases.
Never heard of any other app or game that was forever disabled due to Apple's SDK. The fact that they say they can't/won't fix it pretty much confirms it's on their end. They wanted to shut it down.
Score: 13 Votes (Like | Disagree)
thefrost Avatar
27 weeks ago
Why can't they fix it?
Score: 8 Votes (Like | Disagree)
code-m Avatar
27 weeks ago
Sounds like a convenient exit strategy.
Score: 7 Votes (Like | Disagree)
GMShadow Avatar
27 weeks ago

Why can't they fix it?
Square's iOS ports have a long legacy of being pretty bad. It's a tradition.
Score: 6 Votes (Like | Disagree)
Reason077 Avatar
27 weeks ago

Disagree about refunds for features/services already "consumed". Not "ideal". You received value for the purchase.
Not the value that was promised. It's an in-app purchase, not an in-app rental.

Imagine if you "purchased" an eBook on Amazon or a movie on Apple TV+, then it was disabled just a few months later so you could no longer view it. Wouldn't you expect a refund?

When Google shut down the Stadia gaming service, they automatically refunded every game and every in-app item that was ever purchased. Even if it was from years earlier!
Score: 5 Votes (Like | Disagree)