Final Fantasy iOS Game Shuts Down Due to Curious In-App Purchase Bug

Square Enix today announced that iOS game Final Fantasy Crystal Chronicles is shutting down immediately, due to some kind of in-app purchase bug.

final fantasy crystal chronicles
Apparently customers have been unable to access content purchased in the iOS app for the last several weeks, which Square Enix says is "due to changes made to the in-app purchases model." Apple hasn't made any known changes to in-app purchases in recent months, so it is not clear what Square Enix is referencing given the limited information provided.

Further, the company says that it is "unable to completely fix the bug and implement the new changes," which means support for Final Fantasy Crystal Chronicles on the iPhone and iPad is ending.

The game has been removed from the App Store, and customers who made an in-app purchase in January 2024 or later can request a refund by contacting Square Enix support.

Final Fantasy Crystal Chronicles offered online multiplayer and cross-platform play, allowing gamers to team up to conquer dungeons and earn loot. The remastered version of the game continues to be available on Nintendo Switch, PlayStation 4, and Android.

Update 8:28 pm: As noted by forum member An_mo_, Apple made a change to the security requirements for App Store receipts that went into effect the day before Square Enix reported receiving complaints, so it appears that may be related to the issue users were experiencing. If so, it still remains unclear why Square Enix was unable to update the app to support the new certificates.

Popular Stories

hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Apple Foldable Thumb

Foldable iPhone to Debut These Two Breakthrough Features

Wednesday November 19, 2025 7:26 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include two standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
ipad black friday 2025

The Best Early Black Friday iPad Deals

Thursday November 20, 2025 10:20 am PST by
Black Friday is just over a week away, and iPad deals have finally started to flood in at retailers like Amazon and Best Buy. Below we're tracking discounts on every current generation iPad, including lowest-ever prices on M3 iPad Air and M5 iPad Pro, plus steep markdowns on iPad and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a ...
General Black Friday Deals 25 Red

Apple Black Friday Deals Available Now on AirPods, iPads, Accessories, and More

Friday November 21, 2025 8:48 am PST by
We're officially less than one week away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these...
iOS 26 on Three iPhones

iOS 27 Will Reportedly Have Two Key Upgrades

Sunday November 23, 2025 8:48 am PST by
iOS 27 will reportedly have two major elements: quality improvements and new AI features. In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features. Gurman said there is one exception to this rule, though, as he expects...
Low Cost MacBook Feature A18 Pro

Report: Low-Cost iPhone, iPad, MacBook Coming Early 2026

Friday November 21, 2025 2:26 am PST by
Apple is planning to release new entry-level models across its iPhone, iPad, and Mac categories early next year, with an all-new affordable MacBook the most notable addition to the lineup. According to a new research report by Jeff Pu of GF Securities seen by MacRumors, Apple will launch the iPhone 17e – its second iteration of the "e" line – in the spring, likely along with a...

Top Rated Comments

gigapocket1 Avatar
10 months ago
Sounds like they was just looking for a reason to shut it down
Score: 16 Votes (Like | Disagree)
josebus Avatar
10 months ago

Need to ask apple, cause I'm assuming square Enix is just using the official SDK, not custom API for in app purchases.
Never heard of any other app or game that was forever disabled due to Apple's SDK. The fact that they say they can't/won't fix it pretty much confirms it's on their end. They wanted to shut it down.
Score: 13 Votes (Like | Disagree)
thefrost Avatar
10 months ago
Why can't they fix it?
Score: 8 Votes (Like | Disagree)
code-m Avatar
10 months ago
Sounds like a convenient exit strategy.
Score: 7 Votes (Like | Disagree)
GMShadow Avatar
10 months ago

Why can't they fix it?
Square's iOS ports have a long legacy of being pretty bad. It's a tradition.
Score: 6 Votes (Like | Disagree)
Reason077 Avatar
10 months ago

Disagree about refunds for features/services already "consumed". Not "ideal". You received value for the purchase.
Not the value that was promised. It's an in-app purchase, not an in-app rental.

Imagine if you "purchased" an eBook on Amazon or a movie on Apple TV+, then it was disabled just a few months later so you could no longer view it. Wouldn't you expect a refund?

When Google shut down the Stadia gaming service, they automatically refunded every game and every in-app item that was ever purchased. Even if it was from years earlier!
Score: 5 Votes (Like | Disagree)