Apple CarPlay Contributes to Higher Vehicle Satisfaction in Latest Survey
A new survey released last week by J.D. Power shows that U.S. consumers continue to prefer vehicles with support for Apple CarPlay.
The market research firm's annual U.S. Automotive Performance, Execution, and Layout (APEAL) Study found overall satisfaction with in-vehicle infotainment systems to average 805 on a 1,000-point scale. However, satisfaction was higher among owners who use Android Auto (832), and even higher for those who use CarPlay (840).
The study is based on responses from 99,144 owners of new 2024 model-year vehicles in the U.S. who were surveyed after 90 days of ownership, according to J.D. Power. The study was conducted from July 2023 through May 2024.
CarPlay has routinely fared well in vehicle satisfaction studies since launching in 2014, so this latest one is no surprise. However, it comes after General Motors last year controversially decided to stop offering CarPlay and Android Auto in its new electric vehicles, in favor of its own software system. Electric vehicle maker Rivian also prefers its own software over CarPlay. J.D. Power's study reinforces that these automakers are betting against a consumer preference, and it remains to be seen if they will ever reverse course.
The next-generation version of CarPlay that Apple announced in 2022 has yet to become available in any vehicles, but Apple's website says the rollout will begin this year. Next-generation CarPlay will be more deeply integrated across multiple screens in a vehicle, offer a built-in FM radio app and climate controls, and more. It will also be highly customizable, allowing automakers to tailor the design of the system to uniquely match their vehicles.
Popular Stories
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products.
Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released.
iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more.
Note: MacRumors is an affiliate partner with some of these vendors. When...
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way.
Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027.
Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition.
The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia.
Since the iPhone Air launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production.
Apple supplier Foxconn has...
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
Singapore has ordered Apple to block or filter messages on iMessage that impersonate government agencies, requiring the company to implement new anti-spoofing protections by December as part of efforts to curb rising online scams, the Straits Times reports.
Singapore's Ministry of Home Affairs (MHA) said that it had issued an Implementation Directive to Apple under the Online Criminal Harms...
