OWC's 14-Port Thunderbolt Dock for Mac Hits Record Low $99.99 Price ($180 Off)

Cannot say enough bad things about this company and this particular dock. I bought one the last time it was on sale, and had nothing but problems with it. It would constantly eject drives with no information beyond a MacOS alert saying all the drives that were connected were incorrectly removed despite not touching anything. It would happen every hour, every day. Took a peek at the support forums and I discovered (after I bought it) that this is a well-known issue. When I contacted support, they mostly just took the stance that it was my fault (despite the fact that this still happened with other Macs). When I decided to return a clearly defective unit, they wanted to charge me a restocking fee, which is just a ludicrous policy. I will never buy anything from OWC again.

Cannot say enough bad things about this company and this particular dock. I bought one the last time it was on sale, and had nothing but problems with it. It would constantly eject drives with no information beyond a MacOS alert saying all the drives that were connected were incorrectly removed despite not touching anything. It would happen every hour, every day. Took a peek at the support forums and I discovered (after I bought it) that this is a well-known issue. When I contacted support, they mostly just took the stance that it was my fault (despite the fact that this still happened with other Macs). When I decided to return a clearly defective unit, they wanted to charge me a restocking fee, which is just a ludicrous policy. I will never buy anything from OWC again.

Same here, nothing but problems. All they ever said was “did you install our auto eject software? You need that for it to work.” I did, and it didn’t.

Well, in defense of OWC, I had a 2019 Retina 4k iMac brick, with no solid state drive. Yeah, I'm an idiot, bought it on sale with the regular HD. Well, software updates would take TWO DAYS. That is not an exxageration.

I shipped it to OWC; had them put in a 4 TB SSD and 64 GB of RAM, and boom, new computer. Insanely good comparatively, actually usable. Running Sonoma 14.5 currently. And was that a job involving pulling off the screen. I wasn't about to go there. I have other OWC gear too, although nothing current. All worked fantastic, especially the hard drive enclosures.

I know a lot of time with docks cables are more than critical.

Oh. Major software updates now take less than an hour.

You don’t need to defend OWC at all. If their products and services were even half as bad as the claims here they would have been out of business years ago. But OWC remains the goto Apple accessories source. Remember, the internet is 95% negative and 5% positive.

I’ve been using this since I purchased my MBP M1. It’s been flawless. I guess there are a few “Friday afternoon” units floating about…

Cannot say enough bad things about this company and this particular dock. I bought one the last time it was on sale, and had nothing but problems with it. It would constantly eject drives with no information beyond a MacOS alert saying all the drives that were connected were incorrectly removed despite not touching anything. It would happen every hour, every day. Took a peek at the support forums and I discovered (after I bought it) that this is a well-known issue. When I contacted support, they mostly just took the stance that it was my fault (despite the fact that this still happened with other Macs). When I decided to return a clearly defective unit, they wanted to charge me a restocking fee, which is just a ludicrous policy. I will never buy anything from OWC again.

Thank you for this information. Good to know. I was contemplating on getting one. But with such a poor customer service and defects in the product, I won't waste my time and money.

Price is good but isn’t this like 10 years old now?