Apple Expanding Device Repair Programs for Consumers and Independent Shops

Apple is expanding its Self-Service Repair and Independent Repair Provider programs and will make parts, tools, and documentation needed for product repairs available to repair shops and consumers nationwide.

Apple Self Service Repair Program iPhone
The news was announced by the White House as part of an event focused on right to repair policies, and was shared by Reuters. Apple has not yet made a formal announcement, but more information is expected later today.

The White House is aiming for a nationwide right to repair law, which Apple is endorsing. Apple recently supported right to repair legislation in California because California's bill requires all repair parts to come from Apple. Third-party components must be disclosed by non-authorized repair shops.

Apple has been offering a self-service repair program for consumers since 2022, providing genuine repair manuals, parts, and tools through its Self-Service Repair Store. At the current time, Apple offers repair kits and parts for iPhones, Mac notebooks, Mac desktops, and Apple displays.

Apple also offers a similar repair program for some independent repair shops, allowing them to source genuine parts to repair out-of-warranty Apple devices.

Apple's Self-Service Repair Program is often more expensive than taking a device to an Apple retail location or Authorized Service Provider for repair, but it is a option for those who want to conduct their own repairs. Independent Repair Provider Program participants have also complained about Apple's invasive contracts and high component prices.

Top Rated Comments

TheOneWhoKnocks Avatar
6 weeks ago

He will cry for something for sure
He is not crying. The only thing Apple needs to do is to give access to parts and ****ing schematics and people will figure it out from there. What Apple will do is make it look like they trying to change/help whatever, but do so in a way that will make it hard anyway with a ******** of red tape.
Score: 20 Votes (Like | Disagree)
abatabia Avatar
6 weeks ago
Can’t wait for Rossman’s vid in this.
Score: 13 Votes (Like | Disagree)
Blackstick Avatar
6 weeks ago
Speaking as a former Mac Genius, the average person doesn't have the dexterity or the patience to work inside an iPhone. They'll cause damage to their device which Apple will charge them to repair properly, assuming they don't deny service entirely.

This is more a "thanks for the bull elephant you got me as a gift, not sure how I'm gonna handle it."
Score: 12 Votes (Like | Disagree)
HiVolt Avatar
6 weeks ago

How many auto repair shops use stolen parts?
so you automatically declare any small phone repair shop use stolen parts?

And have you heard of chop shops? it's exactly what you describe.

Apple refused to provide affordable parts for decades, because they wanted to be the only repair facility. it shouldn't be like this.
Score: 8 Votes (Like | Disagree)
Veinticinco Avatar
6 weeks ago
"Apple's Self-Service Repair Program is often more expensive than taking a device to an Apple retail location or Authorized Service Provider for repair".

Score: 8 Votes (Like | Disagree)
vegetassj4 Avatar
6 weeks ago
I tried to follow the instructions to repair the band on my Apple Watch, but gave up on page 3,521.

Attachment Image
Score: 7 Votes (Like | Disagree)

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