Warning: Update Your iPhone 15 to iOS 17.0.2 Before Transferring Data From Another iPhone

If you are unboxing an iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max today, make sure to update the device to iOS 17.0.2 before transferring data to the device from another iPhone, or else you might encounter issues.

Update Your iPhone 15 to iOS 17
iOS 17.0.2 is only available for the iPhone 15 lineup. Apple says the update fixes an issue that may prevent transferring data directly from another iPhone during the device setup process, so installing it is very important. The update should appear during the setup process, or it can be installed via the Settings app under General → Software Update if you proceeded to set up the device as new and transfer data later.

If you already attempted to transfer data from another iPhone before updating to iOS 17.0.2, and your iPhone 15 is now stuck showing an Apple logo, Apple has shared a new support document with steps on how to restore the iPhone:

1. Connect your new iPhone to a computer with a cable.
2. Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button.
3. Continue to hold while the Apple logo appears and don't let go until an image of a computer and cable appears.
4. On your computer, locate your new iPhone in the Finder or in iTunes.
5. Choose Restore when you see the option to Restore or Update.

After restoring the iPhone 15 and updating it to iOS 17.0.2, the process of transferring data from another iPhone can be restarted.

Related Roundup: iPhone 15
Related Forums: iOS 17, iPadOS 17, iPhone

Popular Stories

iOS 26 on Three iPhones

iOS 26's Liquid Glass Design Draws Criticism From Users

Wednesday September 17, 2025 2:56 pm PDT by
It's been two days since iOS 26 was released, and Apple's new Liquid Glass design is even more divisive than expected. Any major design change can create controversy as people get used to the new look, but the MacRumors forums, Reddit, Apple Support Communities, and social media sites seem to feature more criticism than praise as people discuss the update. Complaints There are a long...
iPhone 17 Pro and Air Feature

Two iPhone 17 Pro and iPhone Air Colors Appear to Scratch More Easily

Friday September 19, 2025 10:02 am PDT by
As reported by Bloomberg today, some of the new iPhone 17 Pro and iPhone Air models on display at Apple Stores today are already scratched and scuffed. French blog Consomac also reported on this topic. The scratches appear to be most prominent on models with darker finishes, including the iPhone 17 Pro and Pro Max in Deep Blue, and the iPhone Air in Space Black. Images Credit: Consoma ...
iOS 26

iOS 26.0.1 Coming Soon, Likely With iPhone Air and iPhone 17 Pro Fix

Thursday September 18, 2025 9:17 am PDT by
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions. The update will have a build number of 23A350, or similar, the account said. It is likely that iOS 26.0.1 will fix a camera-related bug on the new iPhone Air and iPhone 17 Pro models. In his iPhone Air review, CNN Underscored's Henry T. ...
M6 MacBook Pro Feature 1

Apple's Rumored MacBook Pro Redesign: 6 New Features Anticipated

Wednesday September 17, 2025 4:26 am PDT by
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the ‌MacBook Pro‌ is now several years away, think again. Bloomberg's Mark Gurman has said he expects only a small ...
iOS 26

iOS 26.1 to iOS 26.4: Here Are 5 New Features to Expect on Your iPhone

Tuesday September 16, 2025 11:17 am PDT by
iOS 26 was finally released on Monday, but the software train never stops, and the first developer beta of iOS 26.1 will likely be released soon. iOS 18.1 was an anomaly, as the first developer beta of that version was released in late July last year, to allow for early testing of Apple Intelligence features. The first betas of iOS 15.1, iOS 16.1, and iOS 17.1 were all released in the second ...
Tim Cook Rainbow

Apple Reportedly Plans to Launch These 10 Products in 'Coming Months'

Sunday September 14, 2025 8:45 am PDT by
Apple's annual September event is now in the rearview mirror, with the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, Apple Watch Series 11, Apple Watch Ultra 3, Apple Watch SE 3, and AirPods Pro 3 set to launch this Friday, September 19. As always, there is more to come. In his Power On newsletter today, Bloomberg's Mark Gurman said Apple plans to release many products in the...

Top Rated Comments

Love-hate ? relationship Avatar
26 months ago
How the **** did this pass software check
Score: 28 Votes (Like | Disagree)
th1nk Avatar
26 months ago
Epic fail from Apple, I remember I had a similar problem during my iPhone 14 Pro setup. How do I trigger the update during the setup process? My phone will arrive in a few hours.

Edit: Seems like it prompts you to update automatically during setup, fail averted!
Score: 24 Votes (Like | Disagree)
ItsASpider Avatar
26 months ago
That's a big yikes, how could they have overlooked the first thing most people will do when getting the iPhone 15?
Score: 23 Votes (Like | Disagree)
kerr Avatar
26 months ago
congrats on the incompetence Apple
Score: 17 Votes (Like | Disagree)
a3Dman Avatar
26 months ago
Day one patches for the iPhones are now a thing xD
Score: 16 Votes (Like | Disagree)
antiprotest Avatar
26 months ago
Such issues are always disappointing, but no longer surprising coming from Apple.
Score: 16 Votes (Like | Disagree)