MacBook Repair Parts Facing Delays, Apple Letting Customers Take Devices Back Home While Waiting for Parts
Triggered by ongoing supply chain issues, Apple will now let customers take their devices back home in the event their repair will take longer than expected due to a missing part that's backlogged. Once the part has arrived at the location, customers can return the device to complete the repair.
In the case a customer takes their device back home, they'll be informed when the part needed for their repair arrives. From that day, customers will have five days to return the device back to the service center before the repair is canceled.
The new policy is available in select locations, and it's up to the service center whether or not a customer is eligible to take their device back home as they await repair parts. Logically, this only applies to customers with devices that are functioning and in a usable state.
Apple has been dealing with ongoing supply chain challenges that have impacted the iPhone and the Mac in the last several months. According to sources speaking to MacRumors, repair parts for the MacBook Pro, such as the 16-inch MacBook Pro display, are currently taking up to two months to arrive in certain regions.
Other parts, such as the top case for select models of the MacBook Pro and MacBook Air, which includes the battery, keyboard, and internal chassis, could take several weeks.
Popular Stories
Apple plans to release an iPhone 17e and an iPad Air with an M4 chip "in the coming weeks," according to the latest word from Bloomberg's Mark Gurman.
"Apple retail employees say that inventory of the iPhone 16e has basically dried out and the iPad Air is seeing shortages as well," said Gurman. "I've been expecting new versions of both (iPhone 17e and M4 iPad Air) in the coming weeks."...
Apple plans to launch a rebranded "Sales Coach" app on the iPhone and iPad later this month, according to a source familiar with the matter.
"Sales Coach" will arrive as an update to Apple's existing "SEED" app, and it will continue to provide sales tips and training resources to Apple Store and Apple Authorized Reseller employees around the world. For example, there are articles and videos...
While the iPhone 18 Pro and iPhone 18 Pro Max are still seven months away, an analyst has revealed five new features the devices will allegedly have.
Rumored color options for the iPhone 18 Pro models
In a research note with investment firm GF Securities on Thursday, analyst Jeff Pu outlined the following upgrades for the iPhone 18 Pro models:
Smaller Dynamic Island: It has been rumored...
Apple has a long list of new products rumored for 2026, including a series of home products that will see the company establishing more of a presence in the smart home space. Robots are on the horizon for 2027, but the 2026 releases will be a little tamer.
HomePod mini
We're expecting a new HomePod mini 2 to launch at any time. Apple isn't going to update the device's design, but we could...
Apple is planning to launch new MacBook Pro models as soon as early March, but if you can, this is one generation you should skip because there's something much better in the works.
We're waiting on 14-inch and 16-inch MacBook Pro models with M5 Pro and M5 Max chips, with few changes other than the processor upgrade. There won't be any tweaks to the design or the display, but later this...
