Security Camera Snapshots in Home App Failing to Refresh for Some Users
A growing number of iPhone users across the MacRumors Forums, Apple Support Communities, Reddit, and Twitter have reported that security camera snapshots in the Home app have failed to refresh over the last few weeks.
HomeKit Secure Video cameras added to the Home app each have a thumbnail that provides a still view of recent footage, and normally these thumbnails automatically refresh on a periodic basis. However, users on multiple iOS versions are experiencing an issue with the thumbnails failing to refresh and showing outdated footage as a result. The issue appears to extend to the Home app on the iPad and Mac for some users.
Importantly, the cameras still function properly when viewed live, but the thumbnails not updating is proving to be an annoyance for affected users.
While users have attempted to come up with temporary workarounds, such as the tedious process of signing out of their Apple ID account and then signing back in on affected devices, the issue appears to resurface for many over time. We've reached out to Apple to see if it is aware of the issue and/or planning a fix, and we'll update this story if we hear back. Users can also report the bug via the Home app feedback page on Apple's website.
Popular Stories
The FCC this week banned all new "foreign-produced advanced robotic devices" because of an "unacceptable risk to the national security of the United States." The government says networked robotic systems lead to vulnerabilities that allow bad actors to control the devices and collect surveillance data from Americans.
Advanced robotic devices are defined as software-controlled autonomous...
Apple will introduce at least five new devices at its iPhone-centric event next month, and it's also possible we'll get devices waiting on Siri AI like the Apple TV.
iPhone 18 Pro
The iPhone 18 Pro is going to look like the iPhone 17 Pro, but with a smaller Dynamic Island. It's getting some internal updates, including a new Wide camera with a variable aperture for more control over lighting ...
For the first time since Apple started selling standard and "Pro" iPhones, we're not going to get an entry-level iPhone model this fall. Apple doesn't plan to release an iPhone 18 in September, and will only launch the iPhone 18 Pro, iPhone 18 Pro Max, and foldable iPhone Ultra. The lower-cost iPhone 18 won't come out until spring 2027.
Subscribe to the MacRumors YouTube channel for more ...
