Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more.

iphone in box
In the United States, Canada, the UK, Australia, New Zealand, Germany, the Netherlands, and select other countries, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 8, 2022:

Items purchased at the Apple Online Store that are received between November 1, 2021 and December 25, 2021, may be returned through January 8, 2022. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2021 are subject to the Standard Return Policy.

In some countries like Italy and Spain, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 20, 2022.

More details are available on Apple's returns and refunds page.

Following its earnings report last week, Apple said supply constraints would continue to affect availability of its products through the holiday shopping season, so we recommend shopping for gifts early to ensure timely delivery.

(Thanks, Jeff!)

Top Rated Comments

sw1tcher Avatar
12 months ago
YouTubers rejoice. You now have almost an extra 2 months to test and review your Apple products (i.e. MacBook Pro with M1 Pro and M1 Max) before returning them for a full refund. :rolleyes:
Score: 17 Votes (Like | Disagree)
Total Respray Avatar
12 months ago
Great! Two whole months to decide if I like I using the polishing cloth… ;)
Score: 11 Votes (Like | Disagree)
imnotthewalrus Avatar
12 months ago

I would normally be happy to hear this, but I'm sorry. It irks me that this becomes a "thing" only for holiday shopping with Apple. I mean, let's be honest. Xmas is the one time of the year when you're going to have the most returns or exchanges. So for Apple to temporarily lift the usual 15-day return policy and make a more "industry-typical" 30 day one over the holidays is more like them trying to dodge a bunch of criticism and anger from customers than any gift to people.

I bought a new iPhone 13 Pro on launch day, ordered from Apple direct. 1TB model, even. It took me a little time to use features on it like the camera for video recording and to see how it charged on two different inductive charging pads I had in my car and at home, etc. etc. As I learned more about it, I realized I could have done just fine with the "Max" version (unwarranted initial fears it wouldn't fit on the inductive charging pad in my car and so forth), and really started missing the larger screen size of my XS Max this phone replaced. When I finally found a local store with a 1TB Max version of the 13 in stock, I was already 1 day past my time limit to do an exchange -- AND, it was a long workday that meant I couldn't even get over there that night before they closed.

So ... living with my 13 Pro and a little miffed I couldn't swap for the Max. (But had this been a "holiday purchase" instead, I would have easily had time to do that swap.)
Did you ask the store manager, and if so explain your situation? I worked in an Apple store over 7 years, and I never saw a customer turned down on an appeal like that.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ? Avatar
12 months ago
Yay! Announced early this year! Woo hoo!
Score: 5 Votes (Like | Disagree)
johnyslats Avatar
12 months ago

Does the return clock start ticking from the date you ordered the product -or- is it from the date the product is delivered? My Apple Watch Series 7 was ordered on 10/26 but the estimated delivery date is 11/27-11/24.
Date received



Attachment Image
Score: 5 Votes (Like | Disagree)
citysnaps Avatar
12 months ago

So if you purchased in the actual, physical Apple Store you don't get this extended return window?
I don't think that was addressed in this story. Call your local Apple store to find out.
Score: 2 Votes (Like | Disagree)

Related Stories

homepod mini thumb feature

HomePod Mini Now Rumored to Launch in Seven Countries, Including Denmark and Norway

Tuesday January 11, 2022 8:29 am PST by
Over the weekend, it was reported that Apple has been testing Swedish language support for Siri on the HomePod mini for at least two months, and now further reports claim that testing is also underway for Danish and Norwegian. Based on these reports, it's likely that Apple is planning to launch the HomePod mini in several Nordic countries this year, including Sweden, Denmark, and Norway....
apple park drone june 2018 2

Apple Delays Corporate Return to Offices Indefinitely

Wednesday December 15, 2021 2:01 pm PST by
Apple employees are no longer going to be returning to corporate offices in February as planned due to the continued spread of COVID-19 and the newly emerging omicron variant, Apple CEO Tim Cook said in a memo sent out today. Back in November, Apple sent out a letter telling employees that Apple would expect them to start returning to the office on February 1, but that return date has now...
homepod mini colors

HomePod Mini Launches in Belgium, Netherlands, and Switzerland

Friday March 25, 2022 2:45 am PDT by
Apple today started taking orders for the HomePod mini in Belgium, the Netherlands, and Switzerland for the first time, as spotted by iCulture. Apple said earlier this month that it would make the HomePod mini available to order in the above countries by the end of March, but never gave a specific release date. The speaker also gained support for languages spoken in those countries as part...
chinafoxconn

Foxconn Offers Big Bonuses to Recruit Workers Ahead of Lunar New Year Holiday

Tuesday January 18, 2022 2:41 am PST by
Apple's largest manufacturing partner Foxconn is again offering bumper signing bonuses to new and former workers in an effort to boost recruitment at its Zhengzhou campus, one of its main iPhone factories in China, according to the South China Morning Post. The report claims Foxconn is giving returning workers a signing bonus of 9,500 yuan ($1,470), in addition to a monthly income of 6,865...
apple holiday gift card

Here Are the Latest Dates You Can Order Apple Products in Time for Christmas

Tuesday November 9, 2021 9:41 am PST by
If you are planning to purchase an Apple device, accessory, or gift card for someone as a Christmas gift this year, Apple has shared the latest dates that these items can be ordered by with free shipping to ensure delivery prior to December 25 in the United States. Apple has also provided "order by" deadlines for products in select other countries, including Australia, Canada, Germany, Italy, Fran...
General Calendar Feature

2022 Holidays Missing From iPhones in the UK, Australia, and Other Countries

Wednesday January 5, 2022 1:15 pm PST by
There's an ongoing issue with Apple's Calendar app for iPhone, which causes 2022 holidays to not show up for users in a number of countries. Earlier this week, we highlighted public holidays missing from devices in the UK, but MacRumors readers have let us know that this issue is much more widespread. Users in Australia, the UK, Spain, Germany, Portugal, Sweden, Denmark and other countries...
AirPods Gen 3 Feature 2

Deals: AirPods 3 Return to Holiday All-Time Low Price of $139.99

Friday January 14, 2022 6:13 am PST by
Apple's AirPods 3 have returned to the low price we tracked over the holidays, priced at $139.99, down from $179.00. This is the first time we've seen the AirPods 3 hit this price in 2022 and they're in stock now. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. ...
homepod mini thumb feature

HomePod 15.4 Beta Adds Dutch Siri Voice Recognition Support

Wednesday February 23, 2022 3:38 am PST by
Apple has added Dutch language voice recognition support for Siri in the latest HomePod 15.4 beta, further preparing the HomePod mini for release in the Netherlands in the near future. The addition of voice recognition, spotted by iCulture, means HomePod or HomePod mini will be able to identify who is talking to it in a Dutch-speaking multi-person household so they can make personal requests ...

Popular Stories

iOS 16

Apple Releases iOS 16.0.2 With Bug Fixes for iPhone 14 Pro Camera Vibration, Copy/Paste Issue and More

Thursday September 22, 2022 1:04 pm PDT by
Apple today released iOS 16.0.2, addressing a number of bugs that iPhone 14 owners have been experiencing since the new devices launched. iOS 16.0.2 comes two weeks after the launch of iOS 16, and it follows iOS 16.0.1, an update made available to iPhone 14 owners on launch day. The update is available for all iPhones that are capable of running iOS 16. The iOS 16.0.2 update can be...
apple watch series 7 aluminum colors yellowbg

Don't Want the Apple Watch Ultra or Series 8? Amazon Has Record Low Prices on Series 7 Models This Week

Friday September 23, 2022 6:56 am PDT by
The Apple Watch Series 8 and Apple Watch Ultra are now available to purchase, but if you aren't interested in these updates you can save a lot of money on Series 7 models right now on Amazon. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. The best deals are on cellular...
Dynamic Island For Android Users Feature

Android App Copying iPhone 14 Pro's Dynamic Island Released on Play Store

Thursday September 22, 2022 7:57 am PDT by
A copycat version of the iPhone 14 Pro's Dynamic Island has arrived on Android's Google Play Store in the form of an app called "dynamicSpot." The app, still in beta, offers customers several different experiences at the top of their smartphones. In its current form, dynamicSpot offers playback control for songs, timers, battery status, and more features coming soon, according to the app's...
maxresdefault

Video Review: Four Days With the iPhone 14 Pro Max

Wednesday September 21, 2022 7:49 am PDT by
Apple on Friday released the new iPhone 14 models, and MacRumors videographer Dan picked one up on launch day. He's been using the iPhone 14 Pro Max non-stop since it came out, and over on the MacRumors YouTube channel, has shared his initial thoughts on the day-to-day experience with the latest iPhone. Subscribe to the MacRumors YouTube channel for more videos. Dan's mini review highlights...
14 vs 16 inch mbp m2 pro and max feature 1

New 14-Inch and 16-Inch MacBook Pros Reportedly Launching Later This Year

Friday September 23, 2022 7:08 am PDT by
Apple plans to release new MacBook Pro models in the fourth quarter of 2022, according to supply chain publication DigiTimes. The report does not mention specific models, but it very likely refers to the next-generation 14-inch and 16-inch MacBook Pros given that the 13-inch model was already updated earlier this year. There has been uncertainty surrounding the timing of new 14-inch and...
facebook meta

Meta Sued Over Tracking iPhone Users Despite Apple's Privacy Features

Thursday September 22, 2022 5:12 am PDT by
Meta is facing a new proposed class action lawsuit that accuses it of tracking and collecting the personal data of iPhone users, despite features and policies made by Apple which are meant to stop that same type of tracking. In August, it was revealed that with the Facebook and Instagram apps, Meta can track all of a user's key taps, keyboard inputs, and more, when using the in-app browser....
AirPods Max 2022 Colors

Ten Things AirPods Pro 2 Tell Us About AirPods Max 2

Saturday September 24, 2022 1:00 am PDT by
Upon the release of the second-generation AirPods Pro, the AirPods Max became the oldest current-generation AirPods product still in Apple's lineup. Introducing several new features like Adaptive Transparency and the H2 chip, the second-generation AirPods Pro may provide some of the best indications yet of what to expect from the second-generation AirPods Max. Almost two years later, rumors...
new airpods pro ear tips

Apple Explains Why Second-Generation AirPods Pro Ear Tips Are Incompatible With Original AirPods Pro

Thursday September 22, 2022 3:12 pm PDT by
Apple today explained why the new silicone ear tips for the second-generation AirPods Pro are not officially compatible with the original AirPods Pro. In an updated support document, Apple said the original AirPods Pro ear tips have "noticeably denser mesh" than the second-generation ear tips. Apple did not provide any additional details, but the mesh density could result in acoustical...
AirPods Pro Second Generation 2 Pairing Feature 1

AirPods Pro 2 Engravings Appear in iOS During Pairing and Connecting

Friday September 23, 2022 9:40 am PDT by
Customers who personalize their second-generation AirPods Pro charging case with an engraving will now have that engraving reflected directly on iOS as they pair and connect their AirPods Pro. Apple allows customers to personalize their AirPods Pro charging case with a special engraving that can include select emojis and Memojis. Unlike before, starting with the second-generation AirPods...