Apple Card Ranked Top for Customer Satisfaction by J.D. Power
Apple today highlighted that the Apple Card and Goldman Sachs has been ranked top for customer satisfaction in the midsized issuer credit card segment, according to J.D. Power.
The J.D. Power 2021 U.S. Credit Card Satisfaction Study showed that the Apple Card ranked highest with a score of 864.1, across all of the surveyed categories including interaction, credit card terms, communication, benefits and services, rewards, and key moments. Apple's vice president of Apple Pay, Jennifer Bailey, said:
It is exciting to be recognized with this first J.D. Power win, just two years after introducing Apple Card in 2019 and the first time being included in this study. We designed Apple Card to help our customers lead healthier financial lives, so it's incredibly meaningful to see that our customers are valuing this. Being recognized as the leader in this category this year is an honor, and we look forward to continuing to deliver this product, service, and support with our award-winning issuer as Apple Card expands to more and more customers across the U.S.
The Apple Card launched in 2019 as a no-fee credit card designed for the iPhone and supported by Goldman Sachs, featuring Apple Wallet integration and Daily Cash rewards with up to three percent cashback. The card is only available in the United States.
Related Stories
Apple this week began highlighting exclusive offers that are available for Apple Card holders, with the offerings presented right in the Wallet app when accessing the Apple Card.
As noted by Bloomberg's Mark Gurman, Apple is offering Apple Card users free access to Apple News+ and unlimited coffee with any order from Panera bread. Looks like Apple is planning some sort of “Offers” ...
Chinese smartphone maker Vivo appears to be preparing "VivoCard" as a rival to Apple Card, following similar moves by Apple competitors Google, Samsung, Huawei, and Oppo.
According to Chinese trademark filings from late last month seen by DroidMaze, Vivo is attempting to trademark "VivoCard." The trademark is filed under international classifications, meaning that the company hopes to use...
The Chinese smartphone maker Oppo appears to be preparing "Oppo Card" as a rival to Apple Card, following similar moves by Apple competitors Google, Samsung, and Huawei.
According to Chinese trademark filings seen by DroidMaze, Oppo has filed to trademark "Oppo Card." The trademark is filed under international classifications, meaning that the company hopes to use the "Oppo Card" brand...
A partial Apple Card outage impacting the ability of some customers to make in-store purchases using their Apple Card with Apple Pay is facing its second day in a row of issues, according to Apple's system status page.
On Monday, Apple said that some customers would be unable to make in-store purchases with their Apple Card, and two days later, the issue continues to persist. These new...
Back on launch day for the iPhone 13 last month, a number of Apple Card users had difficulties placing orders for their devices, with many of those users ultimately resorting to different forms of payment in order to ensure their orders went through in a timely fashion.
As shared by a number of MacRumors readers, Apple today sent out emails to affected customers, letting them know that they...
If your Apple Card has not been working today, you are not alone. Apple's credit card has been suffering from a widespread outage that has persisted for several hours, according to Apple's system status page.
"Users may not be able to manage their Apple Card, make payments, and may not see recent transactions," the page reads.
Launched in the United States in August 2019, the Apple Card's ...
iPhone 13 and iPhone 13 Pro pre-orders started today, and while many customers have successfully placed their pre-orders, some have experienced issues when attempting to complete their purchase with an Apple Card or Apple Pay.
Some customers have turned to Twitter to express their frustration with the pre-ordering process, sharing screenshots of errors that they received, such as "there was...
Apple today released iOS 14.6, with it bringing support for Apple Podcasts subscriptions and new support for Apple Card Family. Announced last month, Apple Card Family allows families to share a single Apple Card with users above 13 years old with the ability to set a spending limit.
Following its release, Apple has shared two how-to videos on how exactly to share an Apple Card with your...
During its "Spring Loaded" event today, Apple announced that it would be expanding Apple Card to allow spouses to share accounts and enable families with members over thirteen years old to share a single Apple Card.
Available in the US starting in May, Apple says Apple Card Family will enable families and spouses to co-own an Apple Card, and share and manage their credit lines independently, ...
Starting with iOS 15, Apple Card owners can take advantage of a new Advanced Fraud Protection feature that is designed to keep Apple Card information more secure by changing the three-digit security code associated with the card on a regular basis.
When enabled, Advanced Fraud Protection will cause the three digit security code used for making purchases online to change every so often, which ...
Top Rated Comments