Apple Fined $2 Million in Brazil for Selling iPhones Without Chargers

Apple has been slapped with a near $2 million fine in the Brazilian state of São Paulo over violations of the Consumer Law Code due to the lack of a charger in the box for newer iPhones, Brazilian tech news outlet Tilt reports.

iphone 11 pro charger
Procon-SP, São Paulo's consumer protection agency, decided to fine Apple following intense scrutiny over the decision to remove the power adapter from the boxes of iPhones. With the iPhone 12, Apple removed the power adapter from the box, saying that doing so will reduce carbon emissions and the use of rare-earth metals.

In December, the Brazilian agency informed Apple that selling an iPhone in the country without a charger in the box is a violation of the Consumer Defense Code. Apple responded to the agency's concerns by saying that most customers already have spare adapters and that providing another one in the box is unneeded.

Fernando Capez, Procon-SP's executive director, offered a stern warning to Apple following the fine, saying that it needs to respect and understand Brazilian consumer law and institutions. Alongside the lack of a charger, Apple is also being fined for misleading customers about the water resistance in iPhones.

Since the ‌iPhone‌ 7, iPhones have been water-resistant to different specifications. The more recent ‌iPhone 12‌ series, for example, is certified for water submersion of up to 6 meters for as long as 30 minutes.

Procon-SP claims that Apple refused to repair devices for customers who had suffered water damage with their "water-resistant" iPhones, even though they're under warranty. Other charges brought forward to Apple are claims that it deliberately slows down older phones with iOS updates to encourage customers to purchase newer models.

Apple will have a chance to appeal to the $2 million fine. We've reached out to Apple for comment and will update this article if we hear back.

Tag: Brazil

Top Rated Comments

contacos Avatar
24 months ago
„Adapter not needed“

- includes a usb-c to lightning cable ??‍♂️??‍♂️

if anything, they make more electronic waste by including a cable that doesn’t work with the adapters most people Apple claims to already have ?
Score: 96 Votes (Like | Disagree)
obamtl Avatar
24 months ago
I laud Apple’s desire to protect the environment. Making the iPhone box smaller is a good thing, and reducing unused charger bricks is a good thing. BUT if the environment were all that they were concerned about, then they can ask customers when buying an iPhone IF they want a charger, and include a charger in a smaller separate box for free, thus reducing the shipping volume all the same. It’s charging for the charger many will need that’s unacceptable, and I’m glad Brazil’s held them to account for that.
Score: 71 Votes (Like | Disagree)
adrianlondon Avatar
24 months ago
"Apple responded to the agency's concerns by saying that most customers already have spare adapters and that providing another one in the box is unneeded."

If that were the only reason then they'd allow people to add one to their order for free.
Score: 68 Votes (Like | Disagree)
contacos Avatar
24 months ago

"Apple responded to the agency's concerns by saying that most customers already have spare adapters and that providing another one in the box is unneeded."

If that were the only reason then they'd allow people to add one to their order for free.
especially since the included cable doesn’t even work with those adapters people supposedly already have. Such marketing PR BS from Apple. They just want to sell MagSafe accessories
Score: 54 Votes (Like | Disagree)
NIKKG Avatar
24 months ago
Good, they should fine them even more for being so greedy.
Score: 47 Votes (Like | Disagree)
Suckfest 9001 Avatar
24 months ago
Once again, this is great news. I’m glad some countries are at least realizing what a dumb move this is fuelled entirely by financial motivation and nothing to do with environmental impact.

They changed the charger the same time they got rid of it from the box. Tell me more about how we’re supposed to use our existing USBC bricks that we got with our iPhone….?

They sell charger bricks separately in a ton of packaging and at exorbitant prices and they just got called out for it.

Bravo, next country now please.
Score: 43 Votes (Like | Disagree)

Popular Stories

iPhone trade in

Apple Adjusts Trade-In Values for iPhones, Macs, and More

Wednesday January 25, 2023 9:40 am PST by
After announcing new Mac and HomePod models last week, Apple adjusted its trade-in values for select devices in the United States. iPhone trade-in values decreased by up to $80, and most Android smartphones also went down. Mac trade-in values remained unchanged or increased by up to $40 depending on the model, while some Apple Watch models increased in value and others decreased. Trade-in...
iPhone 14 Pro Purple Side Perspective Feature Purple

iPhone 15 Pro Expected Later This Year With These 7 Exclusive Features

Tuesday January 24, 2023 4:53 pm PST by
Apple's next-generation iPhone 15 Pro and iPhone 15 Pro Max are expected to be announced in September as usual. Already, rumors suggest the devices will have at least seven exclusive features not available on the standard iPhone 15 and iPhone 15 Plus. An overview of the seven features rumored to be exclusive to iPhone 15 Pro models:A17 chip: iPhone 15 Pro models will be equipped with an A17...
Mac mini M2 2023

New 256GB Mac Mini and 512GB MacBook Pro Have Slower SSD Speeds Than Previous Models

Tuesday January 24, 2023 1:11 pm PST by
While the new Mac mini with the M2 chip has a lower $599 starting price, the base model with 256GB of storage has slower SSD read and write speeds compared to the previous-generation model with the M1 chip and 256GB of storage. A teardown of the new Mac mini shared by YouTube channel Brandon Geekabit reveals that the 256GB model is equipped with only a single 256GB storage chip, while the...
apple tv 4k red image

Apple Releases tvOS 16.3

Tuesday January 24, 2023 10:10 am PST by
Apple today released tvOS 16.3, the third major point update to the tvOS 16 operating system that originally came out in September. Available for the Apple TV 4K and Apple TV HD, tvOS 16.3 comes six weeks after tvOS 16.2, an update that added Apple Music Sing. The tvOS 16.3 update can be downloaded over the air through the Settings app on the ‌‌‌‌Apple TV‌‌‌‌ by going to System > Software...
watchOS 9 Feature

Apple Releases watchOS 9.3 With New Watch Face, Bug Fixes

Monday January 23, 2023 10:06 am PST by
Apple today released watchOS 9.3, the third major update to the watchOS 9 operating system that first launched in September. watchOS 9.3 comes over a month after watchOS 9.2, an update that added new Workout functionality and Crash Detection optimizations. watchOS 9.3 can be downloaded for free through the Apple Watch app on the iPhone by opening it up and going to General > Software Update. ...
iOS 16

iOS 16.3 for iPhone Launching Next Week With These 4 New Features

Friday January 20, 2023 11:43 am PST by
In a recent press release, Apple confirmed that iOS 16.3 will be released to the public next week. The software update will be available for the iPhone 8 and newer and includes a handful of new features, changes, and bug fixes. Below, we've recapped bigger features in iOS 16.3, including support for physical security keys as a two-factor authentication option for Apple ID accounts, worldwide ...
maxresdefault

Hands-On With the New M2 Pro Mac Mini

Tuesday January 24, 2023 1:45 pm PST by
The new M2-series MacBook Pro and Mac mini models launched today, marking the debut of the first M2 Pro and M2 Max chips. We have the M2 Pro Mac mini on hand, and thought we'd take a look at the machine and do a series of benchmarks to see how it fits into Apple's lineup. Subscribe to the MacRumors YouTube channel for more videos. Base model Mac mini machines come with either an M2 or M2 Pro...
Ventura Macs Feature Blue

Apple Releases macOS Ventura 13.2

Monday January 23, 2023 10:09 am PST by
Apple today released macOS Ventura 13.2, the second major update to the macOS Ventura operating system initially released in October. macOS Ventura 13.2 comes more than a month after macOS Ventura 13.1, an update that added the Freeform app and other changes. The ‌macOS Ventura‌ 13.2 update can be downloaded for free on all eligible Macs using the Software Update section of System...