T-Mobile Automatically Opting Customers In to Expanded Data Collection Program for Targeted Ads

T-Mobile is planning to automatically opt its customers into an advertising program that will see user web and mobile app usage shared with advertisers, reports The Wall Street Journal.

tmobilelogo
In a recent privacy policy update, T-Mobile and Sprint customers were informed that their web and mobile app data will be provided to advertisers starting on April 26 unless they specifically opt out. T-Mobile's program will allow advertisers to identify people who have specific interests that can be targeted with ads, such as sports or cooking.

The new advertising policy applies to T-Mobile and Sprint customers. Sprint previously had a similar data sharing partnership with advertisers, but it was only for customers who specifically opted in. The new data sharing program will be the default option, but it will not apply to business accounts or children's lines.

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.

T-Mobile plans to mask user identities to prevent advertisers and other companies from knowing the specific websites they visit or apps they have installed with an encoded user or device ID, but Electronic Frontier Foundation lawyer Aaron Mackey said that advertisers have ways to link data back to users. "This type of data is very personal and revealing, and it's trivial to link that deidentified info back to you," he said.

T-Mobile's data sharing changes come just as Apple will begin enforcing App Tracking Transparency, a feature that will require app developers to get express user permission before tracking users across apps and websites using the advertising identifier, or IDFA.

App Tracking Transparency is not relevant when it comes to carrier-level data tracking and sharing. Carrier data collection is not new, and AT&T and Verizon both have programs that share user data with advertisers.

AT&T opts wireless subscribers into an ad program that pools them based on inferred interests, with the company sharing more detailed information from customers who opt in. Verizon also pools subscriber data before sharing it with advertisers, plus there's a more extensive data sharing program for users who enroll in Verizon Selects.

T-Mobile customers can opt out of the advertising program through the T-Mobile app or the T-Mobile website. In the app, access the "MORE" tab, select Advertising & Analytics, and toggle off "Use my data to make ads more relevant to me."

On the website, choose "My Account," select "Profile, Privacy, and Notifications, then choose Advertising "& Analytics. From there, turn the opt-in toggle off. Sprint users can change the setting through the Sprint website. Select "Visit My Account," choose "Preferences" and then scroll down to "Manage advertising and analytics preferences." From here, turn off "Use my data to make ads more relevant to me."

AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website, and Verizon account privacy controls can be accessed through the Verizon privacy website.

Popular Stories

iOS 26

iOS 26.1 Coming Soon: New Features for Your iPhone and Release Date

Monday October 27, 2025 7:55 am PDT by
The upcoming iOS 26.1 update includes a handful of new features and changes for iPhones, including a toggle for changing the appearance of the Liquid Glass design, "slide to stop" for alarms in the Clock app, and more. Below, we outline key details about iOS 26.1. Release Date Given that Apple has yet to seed an iOS 26.1 Release Candidate, which is typically the final beta version, the...
iOS 26

6 New Things Your iPhone Can Do in iOS 26.1

Wednesday October 29, 2025 4:22 am PDT by
Apple is about to drop iOS 26.1, the first major point release since iOS 26 was rolled out in September, and there are at least six notable changes and improvements to look forward to. We've rounded them up below. Apple has already provided developers and public beta testers with the release candidate version of iOS 26.1, which means Apple will likely roll out the update to all compatible...
maxresdefault

Apple TV 4K Could Still Launch Before 2025 Ends: All the Rumored Features

Monday October 27, 2025 4:51 pm PDT by
Apple is designing an updated version of the Apple TV 4K, and rumors suggest that it could come out sometime in the next couple of months. We're not expecting a major overhaul with design changes, but even a simple chip upgrade will bring major improvements to Apple's set-top box. Subscribe to the MacRumors YouTube channel for more videos. We've rounded up all the latest Apple TV rumors. ...
iOS 26

Apple Seeds iOS 26.1, iPadOS 26.1, and macOS Tahoe 26.1 Release Candidates

Tuesday October 28, 2025 1:07 pm PDT by
Apple today provided developers and public beta testers with the release candidate versions of upcoming iOS 26.1, iPadOS 26.1, macOS Tahoe 26.1, tvOS 26.1, watchOS 26.1, and visionOS 26.1 updates for testing purposes. The RCs betas come a week after Apple released the fourth betas. The new betas can be downloaded from the Settings app on a compatible device by going to General > Software...
M6 MacBook Pro Feature 1

M6 MacBook Pro: Release Date, Pricing, and What to Expect

Monday October 27, 2025 9:15 am PDT by
Apple this month refreshed the 14-inch MacBook Pro base model with its new M5 chip, and higher-end 14-inch and 16-inch MacBook Pro models with M5 Pro and M5 Max chips are expected to follow in early 2026. However, these machines will represent the final update to the current design, with Apple reportedly developing a completely new version of the MacBook Pro packed with next-generation hardware...
iPhone 17 Pro Cosmic Orange

8 Reasons to Wait for Next Year's iPhone 18 Pro

Thursday October 30, 2025 4:42 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
macos tahoe

Here Are Apple's Release Notes for macOS Tahoe 26.1

Tuesday October 28, 2025 1:21 pm PDT by
Apple today provided developers and public beta testers with the release candidate version of macOS Tahoe 26.1, which means the update will likely see a public launch next week. The release candidate includes notes on what's in the update, so we have a full picture of the new features that Apple has included. macOS Tahoe 26.1 adds AutoMix support over AirPlay, improved FaceTime audio...
ipad mini 7 feature blue

OLED iPad Mini: Release Date, Pricing, and What to Expect

Wednesday October 29, 2025 7:13 am PDT by
Rumors are stoking excitement for the next-generation iPad mini that Apple is reportedly close to launching. So what should we expect from the successor to the iPad mini 7 that Apple released over a year ago? Read on to find out. Processor and Performance Apple is working on a next-generation version of the iPad mini (codename J510/J511) that features the A19 Pro chip, according to...
iPhone Car Key Kia

Another Vehicle Brand Gaining iPhone Car Keys Support

Tuesday October 28, 2025 5:27 am PDT by
Apple is preparing to bring support for its digital car key feature to Jetour vehicles, according to evidence uncovered on Apple's backend by MacRumors contributor Aaron Perris. Introduced in 2022, Car Keys allows an iPhone or Apple Watch to unlock a vehicle through the Wallet app. A digital version of a car key is stored in Wallet, and unlocking can be done by holding an Apple Watch or...

Top Rated Comments

Osxguy Avatar
61 months ago
Why are we as consumers ok with this?
Score: 23 Votes (Like | Disagree)
Nebulance Avatar
61 months ago
I can say that I'm interested in no ads.
Score: 20 Votes (Like | Disagree)
WiseAJ Avatar
61 months ago
opt in should never be default on anything
Score: 17 Votes (Like | Disagree)
Apple_Robert Avatar
61 months ago
T-Mobile sent out an email to all customers about this. T-Mobile also made a big point to tell customers they can opt out and also provided a ink in the same email to do so, which I made use of.

I agree opt in should not be automatic.
Score: 13 Votes (Like | Disagree)
neuropsychguy Avatar
61 months ago

Verizon better not be next...
Verizon and AT&T already do it.

From the article: “AT&T customers can opt out of AT&T's ad program by visiting AT&T's opt out website ('https://signin.att.com/'), and Verizon account privacy controls can be accessed through the Verizon privacy website ('https://secure.verizon.com/').”
Score: 11 Votes (Like | Disagree)
sw1tcher Avatar
61 months ago

A T-Mobile spokesperson told The Wall Street Journal that subscribers want more relevant ads that align with their interests. "We've heard many say they prefer more relevant ads so we're defaulting to this setting," said the spokesperson.
?

Anyone here want to see more relevant ads or know anyone who does? I don't.

<-- T-Mobile customer
Score: 10 Votes (Like | Disagree)