Apple Provides More Details About Independent Repair Provider Program for Macs

Apple this week announced that it has expanded its Independent Repair Provider Program to include Mac repairs. Apple has since outlined further details about the initiative in an internal document obtained by MacRumors.

mac repair generic
The internal document states the following:

  • Qualifying repair shops can gain access to Apple genuine parts, tools, and training starting August 17
  • The program covers all Mac models
  • The program is limited to out-of-warranty Mac repairs
  • Examples of components eligible for repair include the display, logic board, and top case, the latter of which includes the keyboard, trackpad, speakers, and battery
  • Participating repair shops must have Apple-certified technicians perform the repairs
  • Participating repair shops are not permitted to offer whole-unit replacements for Macs
  • Participating repair shops cannot ship Macs to an Apple repair center

Apple first launched the program for out-of-warranty iPhone repairs in the United States last year and expanded it to Canada and Europe last month. Apple's website has more details, but it has yet to be updated to reflect the inclusion of Mac repairs.

Update: Apple has also repriced several Mac repair parts for technicians. While some parts are now lower in price, several have increased by up to hundreds of dollars, such as 13-inch MacBook Pro displays.

Popular Stories

streaming black friday 2025

Black Friday Streaming Deals Include Big Savings on Disney+, Hulu, Apple TV, and More

Monday November 24, 2025 8:03 am PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iOS 26 on Three iPhones

iOS 27 Will Reportedly Have Two Key Upgrades

Sunday November 23, 2025 8:48 am PST by
iOS 27 will reportedly have two major elements: quality improvements and new AI features. In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features. Gurman said there is one exception to this rule, though, as he expects...
General Black Friday Deals 25 Red

Apple Black Friday Deals Available Now on AirPods, iPads, Accessories, and More

Friday November 21, 2025 8:48 am PST by
We're only a few days away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
apple news banner

Apple News Loses CNN

Monday November 24, 2025 7:56 am PST by
American multinational news company CNN has abruptly pulled its content from Apple News, Semafor reports. CNN quietly removed its stories from Apple News over the weekend and there is no longer a feed from the network to subscribe to in the app. This effectively ends its distribution agreement with Apple while the two sides negotiate new terms. Discussions are apparently ongoing and CNN's...
amazon black friday

Amazon Kicks Off Black Friday Sale With Major Discounts on Apple Accessories, TVs, and More

Sunday November 23, 2025 7:12 am PST by
Black Friday deals have begun, and Amazon is one of the best places you can find steep discounts on numerous products this week. We've already collected all of the best Apple-related deals you'll find at Amazon (and other retailers) in our Apple Black Friday Deals post, so below you'll find other discounts on devices like Anker accessories, Beats headphones, video games, TVs, and more. Note:...
Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...

Top Rated Comments

LiE_ Avatar
69 months ago
Louis isn’t happy.

Score: 25 Votes (Like | Disagree)
XXPP Avatar
69 months ago

I like how Apple is changing the direction and being very transparent/open about this.
This change nothing. Apple still replace whole main board when onły 5cent capacitor is broken.
Score: 14 Votes (Like | Disagree)
star-affinity Avatar
69 months ago

I don't watch his videos, but, according to my father's representation, Louis is never happy.
?
I think he has some good points, though.
Score: 11 Votes (Like | Disagree)
Wildkraut Avatar
69 months ago
Looks like Apple start started to boss around in that area, too.
Score: 6 Votes (Like | Disagree)
Blackstick Avatar
69 months ago

Why would any authorized and properly trained technician want to work on any device that was improperly repaired? Maybe I’m misunderstanding your post, but if the technician is properly trained like the ones who perform warranty work, what difference does it make? All techs can make mistakes sometimes. I asked the genius that replaced my iPhone’s battery and he mentioned that occasionally they damage things. (Apple then replaces the damaged component or replaced the device)

I’m being trained on board level repair and rework, something that NO Apple technician is trained to do (by Apple) Apple doesn’t even allow techs to do board level work. The bad logic boards and other assemblies have to be mailed back. They then are sent to China to be refurbished and added back into parts inventory. I was an ACMT for 3 years and never made a mistake on a computer. I also fixed iPhones on the side and damaged a iPhone 4S during a screen repair. It happens.

What I won’t work on are devices that are missing components, missing screws, damaged cables, etc. A good technician doesn’t leave a trace when he/she is done unless they have to micky-mouse someone’s botched repair attempt.
Absolutely. Mac Genius from 2007-2014... mistakes happen in the Genius Room (to some techs, very frequently), but when that product is finally marked RFP (ready for pickup), there should be no trace you ever worked on it.

We'd deny service for tampered devices on a daily basis. When I left in 2014, the latest scammer craze was iPads that wouldn't power on, turns out they were devoid of parts inside and filled with modeling cement... we had to start weighing them.
Score: 6 Votes (Like | Disagree)
ouimetnick Avatar
69 months ago

Because Apple doesn't want to work on your device(warranty claim) that has been worked on(repaired damage you did) by someone else.
Why would any authorized and properly trained technician want to work on any device that was improperly repaired? Maybe I’m misunderstanding your post, but if the technician is properly trained like the ones who perform warranty work, what difference does it make? All techs can make mistakes sometimes. I asked the genius that replaced my iPhone’s battery and he mentioned that occasionally they damage things. (Apple then replaces the damaged component or replaced the device)

I’m being trained on board level repair and rework, something that NO Apple technician is trained to do (by Apple) Apple doesn’t even allow techs to do board level work. The bad logic boards and other assemblies have to be mailed back. They then are sent to China to be refurbished and added back into parts inventory. I was an ACMT for 3 years and never made a mistake on a computer. I also fixed iPhones on the side and damaged a iPhone 4S during a screen repair. It happens.

What I won’t work on are devices that are missing components, missing screws, damaged cables, etc. A good technician doesn’t leave a trace when he/she is done unless they have to micky-mouse someone’s botched repair attempt.
Score: 5 Votes (Like | Disagree)