Apple Launches Screen Replacement Program for Aluminum Series 2 and Series 3 Apple Watch Models

Apple today announced the launch of a new screen replacement program for Series 2 and Series 3 Apple Watch models, due to cracking issues.

Apple says that "under very rare circumstances" a crack can form along the rounded edge of the screen in aluminum Series 2 and Series 3 Apple Watch models, starting on one side of the screen and then continuing around it.

applewatchrepairprogramcrack
Customers with an eligible Apple Watch model can have their Apple Watch screen replaced free of charge from Apple or an Apple Authorized Service Provider if it is exhibiting this kind of crack. Affected customers can contact Apple support for a mail-in repair, visit an AASP, or visit an Apple retail store.

All Apple Watch Series 2 and Series 3 models in aluminum are included in the repair program, with a list available in Apple's support document.

Apple says that the new program covers eligible aluminum ‌Apple Watch Series 2‌ and Series 3 models for three years after the first retail sale of the unit or one year from the start date of the program, whichever is longer.

Related Roundup: Apple Watch 10
Buyer's Guide: Apple Watch (Caution)

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching in Three Months With These 12 New Features

Saturday June 21, 2025 2:45 pm PDT by
The iPhone 17 Pro and iPhone 17 Pro Max are around three months away, and there are plenty of rumors about the devices from credible sources. Below, we recap key changes rumored for the iPhone 17 Pro models as of June 2025:Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X...
apple watch ultra 2 new black

Apple Watch Ultra 3 Finally Coming After Two-Year Hiatus

Tuesday June 24, 2025 3:40 am PDT by
Apple will finally deliver the Apple Watch Ultra 3 sometime this year, according to analyst Jeff Pu of GF Securities Hong Kong (via @jukanlosreve). The analyst expects both the Apple Watch Series 11 and Apple Watch Ultra 3 to arrive this year (likely alongside the new iPhone 17 lineup, if previous launches are anything to go by), according to his latest product roadmap shared with...
iPhone 16 Battery Life Feature

iOS 26's New Battery Life Mode Available Only on These iPhone Models

Saturday June 21, 2025 9:02 am PDT by
Last week, we reported that iOS 26 introduces an opt-in Adaptive Power Mode on the iPhone, alongside the existing Low Power Mode. Apple says that Adaptive Power Mode can make "small performance adjustments" when necessary to extend an iPhone's battery life, including slightly lowering the display brightness or allowing some activities to "take a little longer." The full description of...
ios 26 control center b2

Everything New in iOS 26 Beta 2

Monday June 23, 2025 2:57 pm PDT by
Apple provided developers with the second beta of iOS 26, introducing the first changes and refinements to the new operating system since it debuted after the WWDC keynote. Because we're early in the beta testing process, there are quite a few tweaks to iOS 26, which we've rounded up below. Subscribe to the MacRumors YouTube channel for more videos. Control Center The background behind the...
All Screen iPhone 2027 Feature 1

iPhone Reportedly Moving to All-Screen Design in Two Stages

Sunday June 22, 2025 3:58 pm PDT by
Apple has long been working towards an iPhone with an all-screen design, and it might finally achieve the feat in a few more years from now. In his Power On newsletter today, Bloomberg's Mark Gurman said that Apple will shrink the size of the Dynamic Island on new iPhone models released next year. A year after that, he expects Apple to release a redesigned 20th-anniversary iPhone model....
ios 26 control center b2

iOS 26 Beta 2 Fixes Control Center Design

Monday June 23, 2025 10:58 am PDT by
With the second beta of iOS 26 that Apple provided to developers today, Apple addressed one of the major complaints that people have had with Liquid Glass. iOS 26 beta 1 on left, iOS 26 beta 2 on right The Control Center buttons are now slightly more opaque, making it easier to see the different control options even on a multicolored background. The new, more opaque look is apparent with the ...
Apple CarPlay Ultra cluster Now Playing

These Apple CarPlay Ultra Partners Now Say They Won't Support It

Wednesday June 25, 2025 5:03 am PDT by
Apple is facing mounting resistance from automakers over CarPlay Ultra, the next-generation version of its CarPlay software system for vehicles that was announced last month. A new (paywalled) Financial Times report claims several major brands are walking back their earlier commitments to support the upgraded dashboard software. German luxury manufacturers Mercedes-Benz and Audi have both...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro's Alleged Vapor Chamber Cooling System Partly Revealed

Sunday June 22, 2025 6:37 am PDT by
Apple's upcoming iPhone 17 Pro and iPhone 17 Pro Max models are rumored to be equipped with a vapor chamber cooling system, and a leaker known as Majin Bu today shared a photo of an alleged copper thermal plate for the system. Many high-end Android smartphones like Samsung's Galaxy S25 Ultra are equipped with a vapor chamber cooling system, which can manage heat dissipation inside the...
Apple Watch Ultra 2 Complications

watchOS 26 Adding a Smaller Yet Useful New Watch Face Setting

Monday June 23, 2025 9:39 am PDT by
watchOS 26 is adding a new "Show Data When Locked" setting to the Apple Watch. MacRumors contributor Steve Moser discovered the new setting within the code for the first watchOS 26 beta, and a Reddit user has seemingly found it in action, but we have yet to figure out where it is exactly. Leave a comment if you know. The new privacy setting allows you to toggle on or off the ability to...

Top Rated Comments

BigBoy2018 Avatar
76 months ago
Jony Ive, though he created some really cool designs, has a history of consumer products littered with flaws that developed once his 'art' was used in the real world. Going back to the G4 cube, which developed cracks in its polycarbonate shell soon after its release.

Before that, the white iBooks developed cracks around the edges of the laptop.

Fast forward to the 'innovative' design of the butterfly keyboard (which turned out to be horribly flawed) and several problems in between.

I've said it before, but to me, a great designer makes stuff that not only looks cool, but also holds up in the world against wear, tear, weather, and human use. Jony Ive's designs too often failed the second part of that equation.
Score: 34 Votes (Like | Disagree)
ijordano Avatar
76 months ago
"very rare circumstances" lol I worked at a London flagship and we saw this all the time
Score: 25 Votes (Like | Disagree)
BootsWalking Avatar
76 months ago
The issue is about as rare as a medium-rare steak at a fine steakhouse.
Score: 16 Votes (Like | Disagree)
makitango Avatar
76 months ago
I wonder why the stainless steel models aren’t mentioned.
That‘s because they have sapphire glass also on the front side.
Score: 8 Votes (Like | Disagree)
megazlo Avatar
76 months ago
I went to Apple Store with exact same problem one week ago. They said me repair will cost $229 + tax. I declined. Watch stop working after this. Thank God I decided to wait until series 5 and not bought a new one. Created appointment with Genius bar on the next week.
Score: 8 Votes (Like | Disagree)
ElectricPotato Avatar
76 months ago
This is why you aren’t a designer.
His main point is good design involves being fit for purpose. That should not be controversial.
Score: 6 Votes (Like | Disagree)