Some Apple Music Users Unable to Load 'For You' Tab in iTunes Recently: 'An Error Occurred'
Over the past few weeks, a handful of users have reported receiving the message "an error occurred" when attempting to load the "For You" tab in iTunes, which provides personalized recommendations for Apple Music. When clicking the "OK" button to reload, affected users are instead redirected to the "Browse" tab.
MacRumors has been able to reproduce this issue in iTunes version 12.9.2.5 on macOS Mojave version 10.14.3, although based on comments across the MacRumors forums and Apple Support Communities, the error message does not appear to be limited to specific versions of iTunes or macOS or any other parameters.
Many users are able to access the "For You" tab as usual, but others have been seeing this error message persist since early February. Affected users are still able to access "For You" on an iPhone, iPad, or other device with Apple Music.
While some affected users can temporarily access the "For You" tab in iTunes after signing out and back in to their Apple ID account, the error message eventually returns. On our affected machine, nothing we have done has restored access to the tab, including force quitting iTunes and restarting the Mac.
All in all, this is a minor issue, but hopefully one that is addressed soon. We reached out to Apple to see if it is aware of the issue, but we have yet to hear back. One affected user claimed that Apple has engineers working on a fix.
Popular Stories
Update 10:06 a.m.: iOS 26 is rolling out now, though it may take a bit for all users to see it, so keep checking!
Today's the day! Apple is about to release iOS 26, which will deliver the biggest redesign since iOS 7 and bring a range of new features and improvements to iPhones worldwide. It's Apple's biggest software update of the year, and Apple announced at last week's iPhone event that...
In the iOS 26 release notes, Apple is warning iPhone users that installing the new software might have a temporary impact on battery life, which is normal.
A new support document explains that major iOS updates require background setup like indexing data and files for search, downloading new assets, and updating apps.
Further, Apple says that new features could require more resources,...
Apple's annual September event is now in the rearview mirror, with the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, Apple Watch Series 11, Apple Watch Ultra 3, Apple Watch SE 3, and AirPods Pro 3 set to launch this Friday, September 19.
As always, there is more to come. In his Power On newsletter today, Bloomberg's Mark Gurman said Apple plans to release many products in the...
Apple today released updated firmware for the AirPods Pro 2 and the AirPods 4, introducing support for the new AirPods features that are included in iOS 26, iPadOS 26, and macOS Tahoe.
The firmware has a build number of 8A356, and it replaces the current 7E93 firmware.
With Apple's new software updates, the AirPods Pro 2 and the AirPods 4 support better audio quality for phone calls and...
Apple will launch its new iPhone 17 lineup and ultra-thin iPhone Air in stores on Friday, September 19, and the company has already shown off the new devices at its fall event, which ran with the the tagline "Awe dropping."
The iPhone 17 series brings a host of new features and enhancements. Here's a rundown of the biggest upgrades and changes:
iPhone 17
Display Changes
The iPhone...
Following three months of beta testing, iOS 26 was released today, September 15. The update is compatible with the iPhone 11 series and newer, and it is available to install via the Settings app, under General → Software Update.
Below, we have highlighted eight new features included in iOS 26. Even more new features and changes are outlined in Apple's release notes for the update.
Some of ...
T-Mobile President Jon Freier today shared real-world photos of Apple's boxes for the iPhone Air, iPhone 17 Pro, and iPhone 17 models, which launch on Friday.
Image Credit: Jon Freier
Apple has typically included iPhone box renders in its product environmental reports, but it did not do so for the latest models. However, Apple's iPhone Upgrade Program page does offer some images of the boxes, ...
