Some 10.5-inch and 12.9-inch iPad Pro models that were originally released in 2017 appear to be suffering from a display issue that causes a bright spot to appear right above the Home button on affected models.

The issue was outlined on the MacRumors forums, with complaints first popping up back in April 2018. MacRumors reader marmiteturkey explains the problem:

I have an approx 1in spot on my iPad Pro screen which is brighter than the rest of the screen - it's unevenly lit. The spot is about 2in above the home button, and although it has soft edges, I'm anal about my gadgets, and the difference in brightness could be described as 'minor', it's clearly there. It looks a bit like a pressure spot or similar. I always keep it in a case with a screen protector and the Smart Keyboard, so it's well looked-after.

According to iPad Pro users who have the problem, it appears to be an issue with uneven backlighting in that area. MacRumors can confirm the problem, as we have a 10.5-inch iPad Pro on hand that appears to be experiencing the same issue outlined on the forums.

ipadprodisplayhotspot
Customers have been complaining of the problem for months now, though it continues to be unclear how many iPad Pro models may be impacted by the issue. It is not known if a similar issue will impact the new 11 and 12.9-inch 2018 iPad Pro models, as these devices are too new and the problem appears to surface after several months of usage.

Multiple users who were affected with the bright spot on their screens have been able to take their iPad Pro models to Apple for a replacement, but users who are no longer under Apple's one-year warranty or AppleCare+ have not had luck getting a free replacement device.

Out of warranty, Apple is asking customers to pay the display replacement fee, priced at $449 for the 10.5-inch iPad Pro and $599 for the 12.9-inch iPad Pro.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Buy Now)

Top Rated Comments

Cobalt50 Avatar
73 months ago
Man, you need AppleCare as a necessity these days.
Score: 12 Votes (Like | Disagree)
weup togo Avatar
73 months ago
Man, you need AppleCare as a necessity these days.
AppleCare is getting increasingly useless with the number of shameful design defects Apple unapologetically ships.
Score: 11 Votes (Like | Disagree)
SHIVERINGGOAT Avatar
73 months ago
I am in UK and had this exact issue with the 10.5" Pro I bought last year. I've never dropped it and take care of it and so I took it to Apple 2 weeks ago and they swapped it after 15 months under EU consumer Law thankfully so no charge.
Score: 9 Votes (Like | Disagree)
xraydoc Avatar
73 months ago
It's getting harder & harder to remain an Apple fan.
Score: 8 Votes (Like | Disagree)
Glideslope Avatar
73 months ago
Apple demanding premium prices for increasingly sub premium devices.....

Troubling trend. :apple:
Score: 7 Votes (Like | Disagree)
ichickon Avatar
73 months ago
Honestly... what hurts the most about these issues (and the MacBook Pro keyboards) is that it sucks the joy out of buying Apple products. Because now you have a splinter of worry in your mind. More not “if”, but “when”.

And it doesn’t matter that you have Apple Care! Because you have to deal with scheduling a Genuis Bar appointment and then gotta make the time. Plus they’ll likely be behind schedule. And if lap top, ain’t no way it’s getting swapped/fixed right away. Lost time and maybe even work. It’s a terrible experience even if it is replaced or fixed. And that’s if your lucky enough to live near a store!

So yeah. These failures have sucked the joy out of getting new Apple products. Ugh. Just wish there was somewhere else to run. :-(
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...
iPhone 17 Plus Feature Purple

iPhone 17 Rumored to Feature Mechanical Aperture

Tuesday July 23, 2024 9:32 am PDT by
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...