British Airways says it is investigating the theft of customer data from its website and mobile app over a two-week period, during which 380,000 payment cards were exposed (via The Guardian).

british airways mobile app

"From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised," the airline revealed in a statement on its website.

According to BA, travel and passport information was not accessed during the data breach, but concerned customers are being advised to get in touch with their card issuers in the first instance. The company said all customers affected by the breach had been contacted on Thursday night.

"British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice."

The airline said it was informed of the hacking by a third party, which is why it was able to continue undetected for two weeks, but the company insists that the breach has been resolved and its website and mobile app are now working normally.

Top Rated Comments

ivan86 Avatar
50 months ago
Weaker encryption and backdoors are the answer.
Score: 17 Votes (Like | Disagree)
vmistery Avatar
50 months ago
Hardly a surprise after last years IT fiasco, they clearly have no decent IT strategy for a company of their size and complexity. Now it seems they are bringing in IBM to help out with security so they must be fairly desperate
Score: 2 Votes (Like | Disagree)
JackieInCo Avatar
50 months ago
Oh, another one.
Score: 1 Votes (Like | Disagree)
DipDog3 Avatar
50 months ago
Thanks to the lack of security from many companies and governments, all of my personal info is already on the dark web. I guess one more breach doesn’t make much difference.
Score: 1 Votes (Like | Disagree)

Popular Stories

macbook air m2

Exclusive: Apple Plans to Launch MacBook Air With M2 Chip on July 15

Wednesday June 29, 2022 5:23 pm PDT by
The redesigned MacBook Air with the all-new M2 Apple silicon chip will be available for customers starting Friday, July 15, MacRumors has learned from a retail source. The new MacBook Air was announced and previewed during WWDC earlier this month, with Apple stating availability will begin in July. The MacBook Air features a redesigned body that is thinner and lighter than the previous...
Mac Studio IO

Apple Begins Selling Refurbished Mac Studio Models

Thursday June 30, 2022 7:42 pm PDT by
Apple today began selling refurbished Mac Studio models for the first time in the United States, Canada, and select European countries, such as Belgium, Germany, Ireland, Spain, Switzerland, the Netherlands, and the United Kingdom. In the United States, two refurbished Mac Studio configurations are currently available, including one with the M1 Max chip (10-core CPU and 24-core GPU) for...
top stories 2jul2022

Top Stories: M2 MacBook Air Release Date, New HomePod Rumor, and More

Saturday July 2, 2022 6:00 am PDT by
The M2 MacBook Pro has started making its way into customers' hands and we're learning more about how it performs in a variety of situations, but all eyes are really on the upcoming M2 MacBook Air which has seen a complete redesign and should be arriving in a couple of weeks. Other top stories this week included a host of product rumors including additional M2 and even M3 Macs, an updated...
original iphone 2007

15 Years Ago Today, the iPhone Went On Sale

Wednesday June 29, 2022 4:43 am PDT by
Fifteen years ago to this day, the iPhone, the revolutionary device presented to the world by the late Steve Jobs, officially went on sale. The first iPhone was announced by Steve Jobs on January 9, 2007, and went on sale on June 29, 2007. "An iPod, a phone, an internet mobile communicator... these are not three separate devices," Jobs famously said. "Today, Apple is going to reinvent the...
rootbug

Major macOS High Sierra Bug Allows Full Admin Access Without Password - How to Fix [Updated]

Tuesday November 28, 2017 12:33 pm PST by
There appears to be a serious bug in macOS High Sierra that enables the root superuser on a Mac with a blank password and no security check. The bug, discovered by developer Lemi Ergin, lets anyone log into an admin account using the username "root" with no password. This works when attempting to access an administrator's account on an unlocked Mac, and it also provides access at the login...