Apple today updated its sales policy in Hong Kong to indicate all products purchased at Apple's online and retail stores in the country on and after August 15, 2017 cannot be returned or exchanged indefinitely.
As an exception to the rule, Apple will still honor exchanges for defective products in Hong Kong at its sole discretion.
Apple didn't provide a reason for the policy change, but it's likely a precautionary move ahead of new iPhone models expected in September. The same policy went into effect in Hong Kong on iPhone 7 launch day last year.
Hong Kong is a hotbed for black market electronics due to the lack of import taxes and duties added to foreign goods purchased, as is the case in neighboring mainland China. Scalpers often attempt to illegally smuggle new iPhones across the border to mainland China to make significant profits.
Hong Kong scalper spotted "walking strangely" across the border into mainland China in 2015 via South China Morning Post
When the iPhone 7 and iPhone 7 Plus launched in Hong Kong last year, for example, the smartphones hit the black market for as much as $15,000 in Hong Kong dollars, which was slightly over $1,900 in U.S. dollars.
Apple's standard return policy in Hong Kong is already stricter than in some other countries. For volume purchases of four products or more, the return window is seven days, and there is a 25 percent restocking fee per unit.
Apple will likely revert back to its standard return policy in Hong Kong at some point, but it didn't specify when.
Tuesday February 3, 2026 7:47 am PST by Joe Rossignol
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April.
Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far.
iOS 26.3
iPhone to Android Transfer Tool
iOS 26.3 makes it easier...
Tuesday February 3, 2026 12:45 pm PST by Joe Rossignol
Apple recently acquired Israeli startup Q.ai for close to $2 billion, according to Financial Times sources. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone maker Beats in 2014.
This is also the largest known Apple acquisition since the company purchased Intel's smartphone modem business and patents for $1 billion in 2019....
Thursday February 5, 2026 12:54 pm PST by Joe Rossignol
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026.
"I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
Wednesday February 4, 2026 12:29 pm PST by Joe Rossignol
Apple on Tuesday previewed 12 new shows and films that will be premiering on the Apple TV streaming service throughout 2026.
The new series:
Imperfect Women — March 18, 2026
Margo's Got Money Troubles — April 15, 2026
Widow's Bay — April 29, 2026
Maximum Pleasure Guaranteed — May 20, 2026
Cape Fear — June 5, 2026
Lucky — July 15, 2026
The new films:
Eternity — ...
Wednesday February 4, 2026 7:44 am PST by Joe Rossignol
Apple today began selling certified refurbished iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max models on its online store in the U.S., with prices discounted by 12% to 22% compared to Apple's current or former pricing for the devices.
Here were Apple's starting prices when the devices launched in September 2024:
iPhone 16: $799
iPhone 16 Plus: $899
iPhone 16 Pro:...
