'Apple Support' App Launches in U.S. App Store - MacRumors
Skip to Content

'Apple Support' App Launches in U.S. App Store

One month after debuting in the Netherlands, Apple's specialized Apple Support app has gone live in the U.S. App Store, reports TechCrunch. The app gives Apple users an easy way to get support for their devices on the go.

applesupport
The app is designed to mimic Apple's dedicated support website, providing a list of Apple devices owned by the user and giving them access to documentation for those devices. The app also allows users to schedule repairs in an Apple retail store or natively chat with Apple's support staff. Once they conclude their chat session, users can see their recent support history.

The Apple Support app was first rumored last November, when Sonny Dickson debuted screenshots of the app early in its development.

Apple Support is available in the App Store for free. [Direct Link]

Popular Stories

Apple Support App General Feature

Apple Support App Updated for iPhone Duo's Larger Display

Wednesday October 21, 2026 10:55 am PDT by
Apple today updated its Apple Support app to add support for the iPhone Duo and iOS 27.1 (which the Duo ships with). Apple Support will now display properly on the iPhone Duo's wider screen, and it can be used alongside other apps in Split View. iPhone Duo reviews went live today, and poorly sized apps are a recurring complaint among reviewers. Apps that aren't updated for iPhone Duo are...
apple pro tell logo

Apple Launches Two Products Today

Friday November 13, 2026 2:37 am PST by
Apple is releasing two new products today, Friday, November 13: the all-new Apple HomeView and the fourth-generation Apple TV 4K, both of which have been available to pre-order since mid-October. Apple HomeView: Apple's new smart home display, powered by Apple Intelligence with Siri AI, for entertainment and managing the home. Available in tabletop and wall-mounted models, it can recognize up...
imac video apple feature

November 20 to Mark the End of an Era at Apple

Wednesday November 11, 2026 7:51 am PST by
Apple has announced that the long-running Apple Support Community discussion forums for user-to-user tech support will be permanently closing on Friday, November 20. The forums have existed in some form for nearly 30 years, so it is the end of an era. Effective immediately, the Apple Support Community forums are in a read-only state, with new posts no longer being accepted. The final message ...

Top Rated Comments

iChrist Avatar
129 months ago
Uhhh hi Apple Support. I updated my computer and it no longer tells me how much battery life I have left.

Apple Support: You're welcome.
Score: 30 Votes (Like | Disagree)
AppleFan91 Avatar
129 months ago
I really gotta stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.
Score: 20 Votes (Like | Disagree)
129 months ago
Seems to be for the iphone and ipad, not for the Mac. No more comment necessary.
Score: 6 Votes (Like | Disagree)
129 months ago
Probably will be the number one downloaded app in the app store. Oh wait, that's not good is it?
Score: 5 Votes (Like | Disagree)
129 months ago
I like this idea! Nice one.
Score: 4 Votes (Like | Disagree)
129 months ago
This is nice. I was upset when they pulled the genius appointment stuff from the Apple Store app. I guess this is why.
Score: 3 Votes (Like | Disagree)
Latest Stories
HomeView Tidbits: Mirror, Sleep Timer, and Other Details
HomeView Tidbits: Mirror, Sleep Timer, and Other Details
13 hours ago
Siri AI Still Not Enabled on HomePod Mini 2 With Latest Software Update
Siri AI Still Not Enabled on HomePod Mini 2 With Latest Software Update
15 hours ago
Apple Releases tvOS 27.2.1 With Siri AI for Older Apple TVs
Apple Releases tvOS 27.2.1 With Siri AI for Older Apple TVs
16 hours ago
Microsoft 365 Outage Resolving After Nearly 24 Hours
Microsoft 365 Outage Resolving After Nearly 24 Hours
16 hours ago
iPhone Duo Survives 450,000 Folds, but Hinge is Weakening
iPhone Duo Survives 450,000 Folds, but Hinge is Weakening
17 hours ago
Apple TV 4K Launch Day Deal Arrives at Amazon
Apple TV 4K Launch Day Deal Arrives at Amazon
17 hours ago
The MacRumors Show: HomeView and Apple TV 4K First Impressions
The MacRumors Show: HomeView and Apple TV 4K First Impressions
18 hours ago
YouTube App Not Working on Your New Apple TV? Here's the Fix
YouTube App Not Working on Your New Apple TV? Here's the Fix
18 hours ago
Apple Meets Thai Officials Over iPhone Spyware Warnings
Apple Meets Thai Officials Over iPhone Spyware Warnings
19 hours ago
Apple Shares HomeView 27.2 Release Notes With List of Features
Apple Shares HomeView 27.2 Release Notes With List of Features
19 hours ago
HomeView in Québec: Apple Says Canadian French Support to Arrive in Software Update
HomeView in Québec: Apple Says Canadian French Support to Arrive in Software Update
20 hours ago
Apple Watch Ultra 3 Gets Big $250 Discounts Ahead of Black Friday
Apple Watch Ultra 3 Gets Big $250 Discounts Ahead of Black Friday
20 hours ago
Apple Says HomeView Sets New Record in Design-Focused Interview
Apple Says HomeView Sets New Record in Design-Focused Interview
20 hours ago
Best Apple Deals of the Week: AirTag 2 Hits Record Low Price, Plus Early Black Friday Sales
Best Apple Deals of the Week: AirTag 2 Hits Record Low Price, Plus Early Black Friday Sales
20 hours ago
iPhone 18 and 18e Coming in Spring 2027 With A20 Chip
iPhone 18 and 18e Coming in Spring 2027 With A20 Chip
20 hours ago
King Charles to Join Elton John's Apple Music Radio Show
King Charles to Join Elton John's Apple Music Radio Show
21 hours ago
Select 'Apple Home Collection' Accessories Now Available to Order
Select 'Apple Home Collection' Accessories Now Available to Order
21 hours ago
Major Microsoft 365 Outage Continues
Major Microsoft 365 Outage Continues
23 hours ago
Apple Launches Two Products Today
Apple Launches Two Products Today
1 day ago
Hands-On With the New Apple TV 4K and Siri AI
Hands-On With the New Apple TV 4K and Siri AI
1 day ago
Siri AI Coming to Older Apple TV 4K Models in tvOS 27.2.1
Siri AI Coming to Older Apple TV 4K Models in tvOS 27.2.1
1 day ago
HomeView Launch Kicks Off as First Orders Reach Customers
HomeView Launch Kicks Off as First Orders Reach Customers
2 days ago
Apple Continues to Move Up iPhone Duo Delivery Dates
Apple Continues to Move Up iPhone Duo Delivery Dates
2 days ago
Apple Explains How HomeView Keeps Camera Data Private
Apple Explains How HomeView Keeps Camera Data Private
2 days ago
Apple Releases Updated HomeView Software 27.2 Before Launch
Apple Releases Updated HomeView Software 27.2 Before Launch
2 days ago
Apple Adds Samsung Foldables to Trade-In Program
Apple Adds Samsung Foldables to Trade-In Program
2 days ago
Apple Sports App Now Features UFC
Apple Sports App Now Features UFC
2 days ago
Trump Says Tim Cook Should Be Nvidia CEO as Jensen Huang Resigns
Trump Says Tim Cook Should Be Nvidia CEO as Jensen Huang Resigns
2 days ago
Apple Releases Emotional 2026 Holiday Ad Featuring MacBook Neo
Apple Releases Emotional 2026 Holiday Ad Featuring MacBook Neo
2 days ago
Apple's Official iPhone 18 Pro Cases and Watch Bands Get Big Discounts on Amazon
Apple's Official iPhone 18 Pro Cases and Watch Bands Get Big Discounts on Amazon
2 days ago