Apple Now Lets You Check Your iPhone 6s Serial Number to See if You're Eligible for a New Battery

iPhone-6s-ColorsTwo weeks after launching an iPhone 6s battery repair program, Apple has released a tool that allows iPhone 6s owners to check whether their device is affected by the problem.

An updated page for the iPhone 6s program includes an option to enter a serial number to determine whether an iPhone 6s is eligible for a free battery replacement.

A small number of iPhone 6s models manufactured between September and October of 2015 have a faulty battery, which can cause the iPhone 6s to unexpectedly shut down.

Devices that fall into the eligible manufacturing date will be able to receive a new battery from Apple at no charge should they exhibit the unexpected shutdown issue. Devices must be in good working condition to receive a battery replacement -- Apple won't swap it out if there's an issue like a cracked screen that could impair the battery replacement.

iPhone 6s owners with an eligible device can visit an Apple retail store, an Apple Authorized Service Provider, or call Apple Support for assistance with the issue. Customers who have already paid to have their iPhone 6s batteries replaced can receive reimbursement from Apple for the repair costs.

Related Forum: iPhone

Popular Stories

M5 MacBook Pro

Apple Announces New 14-Inch MacBook Pro With M5 Chip

Wednesday October 15, 2025 6:07 am PDT by
Apple today updated the 14-inch MacBook Pro base model with its new M5 chip, which is also available in updated iPad Pro and Vision Pro models. In addition, the base 14-inch MacBook Pro can now be configured with up to 4TB of storage on Apple's online store, whereas the previous model maxed out at 2TB. However, the maximum amount of unified RAM available for this model remains 32GB. Like...
Apple iPad Pro hero M5

Apple Debuts New iPad Pro With M5 Chip, Faster Charging, and More

Wednesday October 15, 2025 6:16 am PDT by
Apple today announced the next-generation iPad Pro, featuring the custom-designed M5, C1X, and N1 chips. The M5 chip has up to a 10-core CPU, with four performance cores and six efficiency cores. It features a next-generation GPU with Neural Accelerator in each core, allowing the new iPad Pro to deliver up to 3.5x the AI performance than the previous model, and a third-generation ray-tracing ...
apple oct 2024 mac tease

Apple Expected to Announce These Two to Three Products 'This Week'

Sunday October 12, 2025 7:05 am PDT by
Apple plans to announce new products "this week," according to Bloomberg's Mark Gurman. Apple's "Mac Your Calendars" teaser last October In his Power On newsletter today, Gurman said the products set to be updated this week include the iPad Pro, Vision Pro, and "likely" the base 14-inch MacBook Pro, with all three likely to receive a spec bump with Apple's next-generation M5 chip. Gurman...
maxresdefault

Here's Everything Apple Announced Today

Wednesday October 15, 2025 3:54 pm PDT by
We didn't get a second fall event this year, but Apple did unveil updated products with a series of press releases that went out today. The M5 chip made an appearance in new MacBook Pro, Vision Pro, and iPad Pro models. Subscribe to the MacRumors YouTube channel for more videos. We've rounded up our coverage and highlighted the main feature changes for each device below. MacBook Pro M5...
joz macbook tease

Apple Teases Upcoming M5 MacBook Pro Launch: 'Something Powerful is Coming'

Tuesday October 14, 2025 11:59 am PDT by
Apple marketing chief Greg Joswiak today teased the launch of an upcoming product, saying "something powerful is coming" on social media. Subscribe to the MacRumors YouTube channel for more videos. A short animation accompanying Joswiak's teaser reveals a brief glimpse of a MacBook Pro along with the words "coming soon." The shape of the MacBook Pro is a V, which is the Roman numeral...
airpods max 2024 colors

AirPods Max 2: Everything We Know So Far

Tuesday October 14, 2025 8:43 am PDT by
Apple's AirPods Max have now been available for almost five years, so what do we know about the second-generation version? According to Apple supply chain analyst Ming-Chi Kuo, the new AirPods Max will be lighter than the current ones, but exactly how much is as yet known. The current AirPods Max weigh 0.85 pounds (386.2 grams), excluding the charging case, making it one of the heavier...
Vision Pro M5 Announcement

Apple Updates Vision Pro With M5 Chip, Dual Knit Band, and 120Hz Support

Wednesday October 15, 2025 6:14 am PDT by
Apple today updated the Vision Pro headset with its next-generation M5 chip for faster performance, and a more comfortable Dual Knit Band. The M5 chip has a 10-core CPU, a 10-core GPU with Neural Accelerators, and a 16-core Neural Engine, and we have confirmed the Vision Pro still has 16GB of RAM. With the M5 chip, the Vision Pro offers faster performance and longer battery life compared...
macbook pro blue

Apple's M5 MacBook Pro Imminent: What to Expect

Tuesday October 14, 2025 4:35 pm PDT by
Apple is going to launch a new version of the MacBook Pro as soon as tomorrow, so we thought we'd go over what to expect from Apple's upcoming Mac. M5 Chip The MacBook Pro will be one of the first new devices to use the next-generation M5 chip, which will replace the M4 chip. The M5 is built on TSMC's more advanced 3-nanometer process, and it will bring speed and efficiency improvements. ...
MacBook Pro M5 Screen

New MacBook Pro Does Not Include a Charger in the Box in Europe

Wednesday October 15, 2025 6:59 am PDT by
The new 14-inch MacBook Pro with an M5 chip does not include a charger in the box in European countries, including the U.K., Ireland, Germany, Italy, France, Spain, the Netherlands, Norway, and others, according to Apple's online store. In the U.S. and all other countries outside of Europe, the new MacBook Pro comes with Apple's 70W USB-C Power Adapter, but European customers miss out....
HomePod mini and Apple TV

Apple's Next Rumored Products: New HomePod Mini, Apple TV, and More

Thursday October 16, 2025 9:13 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year. The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...

Top Rated Comments

rotlex Avatar
116 months ago
They need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
Score: 11 Votes (Like | Disagree)
blacktape242 Avatar
116 months ago
This would be convenient for those who also are affected with Touch Disease as well.
Apple - "touch disease does not exist, this isn't the problem you're looking for....."

Attachment Image
Score: 5 Votes (Like | Disagree)
EvanMax Avatar
116 months ago
Hopefully they expand this to 6s Plus soon. Both My phone and my wife's phone are having these issues (at 10% for me, at 14% for her) but even though my serial number has a "QD" in it it apparently doesn't pass this screen (I'm guessing because of the "plus" factor.)

Both phones were day one deliveries, so early production models.
Score: 5 Votes (Like | Disagree)
sk8mash Avatar
116 months ago
They need to do this for the original 6 too. Not just the S. I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for.
My 6 does this too. Just turned off at 36%. Plug it in and it's back to normal...for a while...but apples battery test says it's fine so I can't do anything about it!
Score: 5 Votes (Like | Disagree)
erthquake Avatar
116 months ago
Personally, I am starting to wonder if owning an iPhone is worth it. My first iPhone 4s was awesome; I am not enjoying my 6s. Too touchy, intermittent shut down, and the constant harassment (3 times/day) to update the IOS (with the attendant 1.1 GB of unwanted data eating up space).
If you delete the iOS upgrade download, the nagging will stop. Settings -> General -> Storage & iCloud Usage -> Manage Storage. Tap on the iOS 10 download and delete it.
Score: 3 Votes (Like | Disagree)
geriboi01 Avatar
116 months ago
OMG I look mine up just for fun and it is one of the one's that need to be replaced!!
Score: 3 Votes (Like | Disagree)