T-Mobile CEO John Legere says T-Mobile customers who own an iPhone 6, iPhone 6 Plus, or iPhone SE should not install Apple's iOS 10 update, released on Tuesday. According to Legere, iOS 10 is causing those three iPhone models to lose connection to the T-Mobile network.
Legere's comments come following customer complaints that started circulating following T-Mobile's latest carrier update, 25.1. It was initially believed the problem was the carrier update on T-Mobile's end, but Legere says that's not the case.
Apple is working to resolve the issue with iOS10 for @TMobile customers. Don't download iOS10 if you currently use an iPhone 5SE, 6 or 6+
— John Legere (@JohnLegere) September 15, 2016
Apple is working to resolve the problem, but in the meantime, customers should avoid the update. T-Mobile has offered a fix for those who have already updated to iOS 10 and are experiencing connectivity issues -- restart. According to the company, the only way to resume connectivity is to restart the iPhone each time that it loses connection.
Apple is expected to have a fix ready in the next 24 to 48 hours.
Update: According to T-Mobile, Apple has fixed the issue for customers who were experiencing disconnects.
Good news! iOS 10 fix is ready early. Go to Settings > General > Software Update (or > About if you already downloaded) and update away!
— T-Mobile📱 (@TMobile) September 16, 2016
A T-Mobile Support document instructs users to go to Settings --> General --> About to install a new carrier update, 25.2.
Saturday April 11, 2026 9:14 am PDT by Joe Rossignol
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly a year later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon.
In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis.
CarPlay Ultra...
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement.
The 2025 Apple Design Award winners are listed below, with one app and one game selected per category:
Delight and Fun - CapWords (App) and Balatro (Game)
Innovation - Play (App) and PBJ -...
Saturday April 11, 2026 9:07 am PDT by Joe Rossignol
While the AirPods Max 2 received more attention, Apple also released a second pair of headphones last month: Nike Powerbeats Pro 2.
Nike Powerbeats Pro 2 are the same as the regular Powerbeats Pro 2, except they have a two-tone design consisting of black and Nike's signature Volt neon green-yellow color. The headphones were released on March 20 in the U.S., Canada, Australia, the U.K., and a ...
Saturday April 11, 2026 9:14 am PDT by Joe Rossignol
Last year, Apple launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. Nearly a year later, CarPlay Ultra is still limited to Aston Martin's latest luxury vehicles, but that should change fairly soon.
In May 2025, Apple said many other vehicle brands planned to offer CarPlay Ultra, including Hyundai, Kia, and Genesis.
CarPlay Ultra...
As we wait for WWDC to kick off next Monday, Apple today announced the winners of its annual Apple Design Awards, recognizing apps and games for their innovation, ingenuity, and technical achievement.
The 2025 Apple Design Award winners are listed below, with one app and one game selected per category:
Delight and Fun - CapWords (App) and Balatro (Game)
Innovation - Play (App) and PBJ -...
Saturday April 11, 2026 9:07 am PDT by Joe Rossignol
While the AirPods Max 2 received more attention, Apple also released a second pair of headphones last month: Nike Powerbeats Pro 2.
Nike Powerbeats Pro 2 are the same as the regular Powerbeats Pro 2, except they have a two-tone design consisting of black and Nike's signature Volt neon green-yellow color. The headphones were released on March 20 in the U.S., Canada, Australia, the U.K., and a ...
If it was an iOS 10 issue, then everyone would be having the problem, not just T-Mobile customers. They pushed a buggy carrier update along with iOS 10 on Tuesday and that's the real culprit here.
