T-Mobile CEO John Legere says T-Mobile customers who own an iPhone 6, iPhone 6 Plus, or iPhone SE should not install Apple's iOS 10 update, released on Tuesday. According to Legere, iOS 10 is causing those three iPhone models to lose connection to the T-Mobile network.
Legere's comments come following customer complaints that started circulating following T-Mobile's latest carrier update, 25.1. It was initially believed the problem was the carrier update on T-Mobile's end, but Legere says that's not the case.
Apple is working to resolve the issue with iOS10 for @TMobile customers. Don't download iOS10 if you currently use an iPhone 5SE, 6 or 6+
— John Legere (@JohnLegere) September 15, 2016
Apple is working to resolve the problem, but in the meantime, customers should avoid the update. T-Mobile has offered a fix for those who have already updated to iOS 10 and are experiencing connectivity issues -- restart. According to the company, the only way to resume connectivity is to restart the iPhone each time that it loses connection.
Apple is expected to have a fix ready in the next 24 to 48 hours.
Update: According to T-Mobile, Apple has fixed the issue for customers who were experiencing disconnects.
Good news! iOS 10 fix is ready early. Go to Settings > General > Software Update (or > About if you already downloaded) and update away!
— T-Mobile📱 (@TMobile) September 16, 2016
A T-Mobile Support document instructs users to go to Settings --> General --> About to install a new carrier update, 25.2.
Apple is set to unveil iOS 27 during its WWDC 2026 keynote on Monday, June 8, and the update will reportedly include two new Apple Wallet features.
First, iOS 27 will reportedly let users create their own digital passes by scanning items like movie tickets, concert passes, and gym membership cards. Many apps already offer Apple Wallet passes, but now users will be able to create a custom...
Battery capacities for Apple's upcoming iPhone 18 Pro have allegedly surfaced, and the numbers suggest only a modest increase over the iPhone 17 Pro.
According to prolific Weibo-based leaker Digital Chat Station, Apple is testing the iPhone 18 Pro with different battery capacities for the China and U.S. versions of the device, similar to last year's iPhone 17 Pro models. The Chinese model is ...
During WWDC 2025, Apple revealed that macOS 26 Tahoe would be the final major macOS version for Intel-based Macs.
macOS 27 will be compatible with Apple silicon Macs only, meaning that you will need a Mac with an M-series chip or a MacBook Neo with an A18 Pro chip in order to install the software update. Apple will unveil macOS 27 during its WWDC 2026 keynote this Monday, June 8, and the...
If it was an iOS 10 issue, then everyone would be having the problem, not just T-Mobile customers. They pushed a buggy carrier update along with iOS 10 on Tuesday and that's the real culprit here.
