mackeeperAnti-virus company MacKeeper is making headlines today for its lax security on a customer database that contained 13 million customer records complete with names, email addresses, usernames, password hashes, phone numbers, IP address, and system information.

As shared in a reddit post, Chris Vickery (via Forbes) was able to download the records simply by entering an IP address, with no username or password required to access the data, a major security oversight on MacKeeper's part.

MacKeeper was also using MD5 hashes for passwords, a weak algorithm that's easily bypassed using an MD5 cracking tool. As Vickery says, MacKeeper (and parent company Kromtech) "appears to have no respect for the privacy of its users' data or the integrity of their information."

Vickery did not share details on the exploit and immediately contacted Kromtech about the oversight. Using Vickery's information, Kromtech secured the database after several hours, and nobody with malicious intent was reportedly able to get ahold of customer details. With the exploit fixed, Vickery explained how he accessed the data.

Here are some details (now that it's secured): The search engine at Shodan.io had indexed their IPs as running publicly accessible MongoDB instances (as some have already guessed). I had never even heard of MacKeeper or Kromtech until last night. I just happened upon it after being bored and doing a random "port:27017" search on Shodan.

For those unfamiliar with MacKeeper, it is Mac software that purports to optimize a Mac and keep it secure from viruses and malware, tricking people into a purchase with unrealistic claims. Earlier this month, a class action lawsuit led to a $2 million settlement that will see MacKeeper providing refunds to customers who purchased the software and would like their money back.

Though MacKeeper says Vickery was the only person to access the information, MacKeeper customers should still change their passwords and passwords on sites that used the same password as the MacKeeper password.

Top Rated Comments

larrylaffer Avatar
133 months ago
The part of this story that shocks me is that 13 million fell for their scam.
Score: 40 Votes (Like | Disagree)
Mac Fly (film) Avatar
133 months ago
It's safe to say with the amount of money MacKeeper spend on advertising on the web they must be funded by either someone high up in the online porn industry or a large criminal organisation.

I'd love to see Apple become more involved in annihilating these guys off the map. People around here are quick to call someone dumb for installing this software, but the average person doesn't have time to hang out on MacRumors. Apple need to sort these guys out once and for all.
Score: 29 Votes (Like | Disagree)
133 months ago
If any company needs to not exist, it's them.
Score: 13 Votes (Like | Disagree)
iPhysicist Avatar
133 months ago
Who could have thought of this? Me! God I really hate this product.
Score: 10 Votes (Like | Disagree)
Asarien Avatar
133 months ago
Who didn't see this coming?
Score: 9 Votes (Like | Disagree)
133 months ago
Im glad, as a Service Manager for an Apple Specialist we tell people everyday not to use this. Some people fight us on this say they love it. We try to educate them that there are free alternatives like Malwarebytes Anti-Malware for Mac and Sophos Home for Mac that do not take over your Mac and are valid companies. Actually Malwarebytes (formally Adware Medic) sees MacKeeper as malware, CAUSE IT IS!
Score: 9 Votes (Like | Disagree)

Popular Stories

M3 iPad Air

Apple's Next Two Products Are Coming Soon

Thursday February 12, 2026 11:17 am PST by
Apple plans to release an iPhone 17e and an iPad Air with an M4 chip "in the coming weeks," according to the latest word from Bloomberg's Mark Gurman. "Apple retail employees say that inventory of the iPhone 16e has basically dried out and the iPad Air is seeing shortages as well," said Gurman. "I've been expecting new versions of both (iPhone 17e and M4 iPad Air) in the coming weeks."...
Apple Sales Coach App

Apple Launching New 'Sales Coach' App

Friday February 13, 2026 2:01 pm PST by
Apple plans to launch a rebranded "Sales Coach" app on the iPhone and iPad later this month, according to a source familiar with the matter. "Sales Coach" will arrive as an update to Apple's existing "SEED" app, and it will continue to provide sales tips and training resources to Apple Store and Apple Authorized Reseller employees around the world. For example, there are articles and videos...
m5 macbook pro deal

Why You Shouldn't Buy the Next MacBook Pro

Tuesday February 10, 2026 4:27 pm PST by
Apple is planning to launch new MacBook Pro models as soon as early March, but if you can, this is one generation you should skip because there's something much better in the works. We're waiting on 14-inch and 16-inch MacBook Pro models with M5 Pro and M5 Max chips, with few changes other than the processor upgrade. There won't be any tweaks to the design or the display, but later this...
Coffee Burgundy and Purple iPhone 18 Pro Mock

Five iPhone 18 Pro Features Revealed in New Report

Friday February 13, 2026 8:43 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are still seven months away, an analyst has revealed five new features the devices will allegedly have. Rumored color options for the iPhone 18 Pro models In a research note with investment firm GF Securities on Thursday, analyst Jeff Pu outlined the following upgrades for the iPhone 18 Pro models: Smaller Dynamic Island: It has been rumored...
macbook air prime day 2025

M5 MacBook Air: Release Date, Features, and Performance Predictions

Wednesday February 11, 2026 3:36 am PST by
The MacBook Air is Apple's most popular laptop – a thin, fanless machine that wields quiet power thanks to the efficiency of Apple silicon. While the M4 model isn't exactly old, attention is already turning to its successor. Apple doesn't telegraph new product launches ahead of time, but we can draw a surprisingly clear picture of what to expect by looking at Apple's silicon roadmap,...