Sprint today announced that they would begin throttling customers who used more than 23 GB of data during their billing cycle, regardless of whether they had unlimited data plans or not. The move, according to Sprint Chief Technology Officer Dr. John Saw, is to provide a better customer experience for the majority of their users.sprint_logo

The 23GB threshold is typical in the industry and other carriers have already implemented a similar practice. We agree this is a smart approach towards making sure a small number of customers don’t adversely impact the experience for others. Today approximately three percent of our postpaid subscribers are using overwhelmingly disproportionate network resources. Our goal with QoS is to prevent some portion of that three percent going forward from negatively impacting the other 97 percent of customers.

The carrier notes that 23 GB of data would allow a user to send 6,000 emails with attachments, view 1,500 web pages, post 600 photos to social media, stream 60 hours of music and stream 50 hours of video. Sprint also says that number is "far more" than most of its customers use in a typical billing cycle.

The change will affect those who choose an unlimited data handset plan after October 16 or to Sprint customers who choose to upgrade their devices on or after October 16. Those who go over 23 GB will see their data prioritized below other customers, which means they will encounter slower data speeds, but only in times and locations where the network is constrained.

This summer, T-Mobile also decided to update their plans to throttle customers. However, T-Mobile's soft data cap is 21 GB, slightly less than Sprint's choice. T-Mobile also announced that it would restrict customers who abused data tethering, saying some of its customers use up to 2,000 GB a month.

Tag: Sprint

Top Rated Comments

farewelwilliams Avatar
88 months ago
Score: 51 Votes (Like | Disagree)
destroyboredom Avatar
88 months ago
If you can actually use more than 23GB on that network you deserve a trophy not to be throttled.
Score: 38 Votes (Like | Disagree)
HiRez Avatar
88 months ago
These companies should be fined or sued or both for continually lying about what customers are really getting. Just about every one of these guys has been caught lying with regard to "unlimited" plans. If it's not 100% unlimited, you shouldn't be allowed to call it that, period.
Score: 29 Votes (Like | Disagree)
furi0usbee Avatar
88 months ago
It's funny how carriers get mad when people use, well, unlimited amounts of their unlimited data plans... never will understand that one.
Score: 26 Votes (Like | Disagree)
ajstratton Avatar
88 months ago
as if sprint couldn't be any slower.
Score: 19 Votes (Like | Disagree)
farewelwilliams Avatar
88 months ago
Yeah! How dare Sprint go back on a 4 (or more) year old ad!
two year old ad:
Score: 18 Votes (Like | Disagree)

Popular Stories

widgets ios 16 feature

Gurman: iPhone 14 Pro to Feature Always-On Display Showing iOS 16's New Lock Screen Widgets

Sunday June 26, 2022 7:36 am PDT by
iPhone 14 Pro models are widely expected to feature always-on displays that allow users to view glanceable information without having to tap to wake the screen. In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman said the feature will include support for iOS 16's new Lock screen widgets for weather, fitness, and more. "Like the Apple Watch, the iPhone 14 Pro will be...
maxresdefault

M2 13-Inch MacBook Pro With 256GB SSD Appears Slower Than Equivalent M1 in Real-World Speed Tests

Monday June 27, 2022 1:57 pm PDT by
Benchmark testing has indicated that the 256GB variant of the 13-inch MacBook Pro with M2 chip offers slower SSD performance than its M1 equivalent, and now real-world stress testing by YouTuber Max Yuryev of Max Tech suggests that the 256GB SSD in the 13-inch MacBook Pro is also underperforming in day-to day-usage. The M2 MacBook Pro with 256GB SSD and 8GB RAM was slower than the M1 MacBook ...
13 inch macbook pro m2 mock feature 2

Base 13-Inch MacBook Pro With M2 Chip Has Significantly Slower SSD Speeds

Sunday June 26, 2022 2:52 pm PDT by
Following the launch of Apple's new 13-inch MacBook Pro with the M2 chip, it has been discovered that the $1,299 base model with 256GB of storage has significantly slower SSD read/write speeds compared to the equivalent previous-generation model. YouTube channels such as Max Tech and Created Tech tested the 256GB model with Blackmagic's Disk Speed Test app and found that the SSD's read and...
m2 mac mini screen feature

Gurman: Apple Planning M2 Pro Mac Mini, New Apple TV With A14 Chip, Revamped HomePod With S8 Chip, and More

Sunday June 26, 2022 6:31 am PDT by
In the latest edition of his Power On newsletter for Bloomberg, Mark Gurman outlined additional M2 Macs on Apple's product roadmap, including new Mac mini models with M2 and M2 Pro chips, new 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips, and a new Mac Pro tower with M2 Ultra and "M2 Extreme" chips. Following the M2 series of Macs, Gurman said the first M3 series of...
M2 Pro and Max Feature

Apple's Upcoming M2 Pro Chip for High-End MacBook Pro and Mac Mini Will Reportedly Be 3nm

Monday June 27, 2022 7:31 am PDT by
TSMC will manufacture Apple's upcoming "M2 Pro" and "M3" chips based on its 3nm process, according to Taiwanese industry publication DigiTimes. "Apple reportedly has booked TSMC capacity for its upcoming 3nm M3 and M2 Pro processors," said DigiTimes, in a report focused on competition between chipmakers like TSMC and Samsung to secure 3nm chip orders. As expected, the report said TSMC will...
iPhone 11 Pro vs iPhone 14 Pro

iPhone 11 Pro vs. 14 Pro: New Features to Expect if You've Waited to Upgrade

Monday June 27, 2022 11:22 am PDT by
With many customers choosing to upgrade their iPhone every two or three years nowadays, there are lots of iPhone 11 Pro users who might be interested in upgrading to the iPhone 14 Pro later this year. Those people are in for a treat, as three years of iPhone generations equals a long list of new features and changes to look forward to. Below, we've put together a list of new features and...
tesla carplay hack

Tesla Apple CarPlay Hack Updated to Work With Any Tesla Model

Monday June 27, 2022 3:38 am PDT by
Polish developer Michał Gapiński has released a new and improved version of his "Tesla Android Project" which brings Apple's CarPlay experience to more Tesla vehicles than ever before. According to Gapiński, version 2022.25.1 provides "100% functional CarPlay integration for any Tesla," and comes with several new features and bug fixes. The project now supports DRM video playback so that...
2022 back to school apple

Apple Launches 2022 Back to School Offer: Up to $150 Gift Card With Mac or iPad

Friday June 24, 2022 5:08 am PDT by
Apple today launched its annual "Back to School" promotion for college/university students in the United States and Canada. This year's promotion offers a free Apple gift card with the purchase of an eligible Mac or iPad, rather than free AirPods like last year. Apple is also offering students 20% off AppleCare+ plans during the promotion. Apple is offering a $150 gift card with the purchase ...