iCloud and iTunes Experiencing Widespread Outage [Updated]

Tuesday June 2, 2015 10:05 AM PDT by Joe Rossignol
A number of iCloud services are currently experiencing downtime in the United States, Canada and other countries, an issue that became widespread within the past hour or so. A significant number of users have tipped MacRumors and posted on Twitter and other social media platforms about being unable to sign into iCloud or access related services such as Mail and Find My iPhone.

icloudconnectionerror

iTunes has also been experiencing an outage since at least 8:30 AM Pacific, although Apple has yet to update its system status page to reflect any ongoing issues with either iCloud or iTunes. MacRumors will continue to track Apple's system status page and the affected services and providing the latest status updates about the outage as new information becomes available.

Apple services have experienced multiple instances of downtime in recent months, including a prolonged App Store and iTunes outage in early March, and subsequent downtime in late March, followed by a TestFlight outage for developers in May. Apple has historically been rather slow at updating it system status page to reflect any ongoing issues, usually doing so several minutes after issues begin.

Update 9:09 AM Pacific: iCloud services have been restored for some users.

Tags: iTunes, downtime
62 comments


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bbeagle
45 months ago

smh there seems to be a problem with their internet services every other week


If it only happens once every 2 weeks, that's pretty good. Probably one of the better cloud service out there.

Google had a 43 minute outage back in March.
http://siliconangle.com/blog/2015/03/09/google-suffers-new-cloud-outage-promises-to-be-better-prepared/

And a worse one back in February - 2 hours and 40 minutes
https://status.cloud.google.com/incident/compute/15045


They all have outages. Apple's just get reported more.
Rating: 5 Votes
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rodpascoe
45 months ago

Oh snap. I really hope this is just a small outage and not another instance where iCloud got hacked.


Did iCloud get hacked? Did I miss that?

Unless of course you mean the celeb thing recently where people used rubbishy simple passwords that got guessed which could happen on any system......
Rating: 5 Votes
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stulowe2009
45 months ago
Is there any point to apples system status page? It clearly doesn't actually check the services automatically to update itself and always appears to be the last to know when there is a system outage (or ignores the fact).
Rating: 4 Votes
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elmateo487
45 months ago
The new MacRumors forums have gained sentience and is now slowly taking over the world :)

(jk I love them)
Rating: 4 Votes
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MacrumoursUser
45 months ago
Unapologetically crappy.
Rating: 3 Votes
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TMRJIJ
45 months ago
Lucky I don't usually get mail on my iCloud account :D.
Rating: 3 Votes
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Mildredop
45 months ago

UK too.
Not one to complain, but it is a bit worrying that this seems to happen far more often with Apple, rather than Google, Microsoft and Amazon. Email is a pretty important communication tool, and to miss this for well over an hour is a bad habit Apple need to nip in the bud quickly.
Not to mention they keep adding (great) new services which i would presume adds to the overall load on their servers....


Exactly why I left Apple cloud services a few years ago in favour of Gmail, Google Calendar etc. Since doing so, not a single problem.
Rating: 2 Votes
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dwsolberg
45 months ago
Grrr... every time I think about using Apple web/cloud services for anything important, I get a reminder of how unreliable they are. I'm wary of Google, but there's something seductive about cloud services that just work.
Rating: 2 Votes
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Shaun, UK
45 months ago


Rating: 2 Votes
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bbeagle
45 months ago


iCloud going down this frequently (or even by your magic number of once per 2 weeks) makes it worse than most other cloud service providers. But, go ahead, keep up with your hyperbolic statements of Rah Rah Apple and continue misconstruing others' posts.


Someone else said once every 2 weeks, and that is clearly an exaggeration. It goes down nowhere near like that.

Prove to me that iCloud is worse. Compare all the iCloud outages with the other services outages.

I'm waiting.
Rating: 1 Votes
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