Starwood Begins First Phase of Mobile Phone Hotel Room Key Rollout With 10 Properties

Following an initial pilot program at a pair of its properties, hotel chain Starwood today announced the official launch of its SPG Keyless program that will allow hotel guests to use their iPhones or Android phones to check in for their stays and unlock their doors via Bluetooth. The system will go live this Wednesday in ten hotels around the world under Starwood's Aloft, Element, and W brands and expand to 150 hotel comprising 30,000 hotel room doors by the end of next year.

starwood_key_app

SPG Members must register their phone once through the SPG App and allow push notifications. After booking a reservation at a keyless hotel and approximately 24 hours before arrival, SPG members are invited to opt-in to SPG Keyless. Guests will receive a push notification noting that they are checked in and the SPG App will update with his/her room number and Bluetooth key when the room is ready. Upon arrival at the hotel, the guest can completely bypass the front desk (where available) and go directly to his/her room. After ensuring his/her Bluetooth is enabled, the guest simply opens the SPG App, holds the smartphone to the door lock, waits for the solid green light and enters the room.


Starwood's SPG: Starwood Hotels & Resorts app [Direct Link] has been updated today to support the iPhone check-in program, which is going live at hotels in Beijing, Cancun, Cupertino, Harlem, Doha, Hollywood, Hong Kong, New York City, and Singapore.

Starwood is not the only hotel chain working on phone-based room keys, with Hilton previously announcing its intentions for a similar program including check-in and room selection via app available in 4,000 hotels by the end of this year and and mobile phone room keys rolling out in 2015. And just today Hilton has reiterated those plans, announcing pilot testing of room keys early next year with an initial rollout to its Conrad brand soon after and expansion to additional brands coming in the summer.

Popular Stories

hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
maxresdefault

The MacRumors Show: iPhone 18 Pro Looks Like a Huge Upgrade

Friday November 21, 2025 9:10 am PST by
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models. Subscribe to The MacRumors Show YouTube channel for more videos Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Apple Foldable Thumb

Foldable iPhone to Debut These Two Breakthrough Features

Wednesday November 19, 2025 7:26 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include two standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
ipad black friday 2025

The Best Early Black Friday iPad Deals

Thursday November 20, 2025 10:20 am PST by
Black Friday is just over a week away, and iPad deals have finally started to flood in at retailers like Amazon and Best Buy. Below we're tracking discounts on every current generation iPad, including lowest-ever prices on M3 iPad Air and M5 iPad Pro, plus steep markdowns on iPad and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a ...
iOS 26 on Three iPhones

iOS 27 Will Reportedly Have Two Key Upgrades

Sunday November 23, 2025 8:48 am PST by
iOS 27 will reportedly have two major elements: quality improvements and new AI features. In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features. Gurman said there is one exception to this rule, though, as he expects...
General Black Friday Deals 25 Red

Apple Black Friday Deals Available Now on AirPods, iPads, Accessories, and More

Friday November 21, 2025 8:48 am PST by
We're officially less than one week away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these...
Low Cost MacBook Feature A18 Pro

Report: Low-Cost iPhone, iPad, MacBook Coming Early 2026

Friday November 21, 2025 2:26 am PST by
Apple is planning to release new entry-level models across its iPhone, iPad, and Mac categories early next year, with an all-new affordable MacBook the most notable addition to the lineup. According to a new research report by Jeff Pu of GF Securities seen by MacRumors, Apple will launch the iPhone 17e – its second iteration of the "e" line – in the spring, likely along with a...

Top Rated Comments

AustinIllini Avatar
144 months ago
My phone has NFC and instead it uses BlueTooth? Might as well use QR Codes!

Fishing for +1s. Nice try, buddy.

I love this implementation.
Score: 11 Votes (Like | Disagree)
johannnn Avatar
144 months ago
My phone has NFC and instead it uses BlueTooth?
Maybe because my iPhone doesn't have NFC, but it has bluetooth.
Score: 7 Votes (Like | Disagree)
Mabus51 Avatar
144 months ago
Who carries an iPhone without a case? Ok, well I don't because it's too expensive and/or a hassle to replace even with AppleCare. Based on this ad you must place your phone directly against the door's receiver. This means I'm required to pry out my phone each time I enter the room and that's in itself kills the convenience.

Bluetooth will transmit thru your case. No need to take it out of the case. :rolleyes:
Score: 6 Votes (Like | Disagree)
Menel Avatar
144 months ago
I'm curious too that they didn't go with NFC. Is there any security concerns with Bluetooth?
NFC isn't usable from an iPhone for this purpose.

Only a fraction of iPhone's even have NFC. However; MANY dating way back to the iPhone 4S have BTLE.

Additionally, BTLE is very low power, coincell battery can power a transceiver for over a year, it's the ideal low power technology to embed in door locks and small devices like this.
Score: 6 Votes (Like | Disagree)
gretafour Avatar
144 months ago
*cue first news report of rooms being swept clean of valuables by thieves with gadgets*

If Range Rovers are being stolen this way, hotel room keys won't be a problem. Am I the only person feeling skeptical about digital security measures lately?
Score: 6 Votes (Like | Disagree)
rwilliams Avatar
144 months ago
My phone has NFC and instead it uses BlueTooth? Might as well use QR Codes!

1. Apple hasn't opened up NFC in the iPhone to be used for anything other than Apple Pay.

2. FAR more iPhones and Android phones have Bluetooth than have NFC.
Score: 5 Votes (Like | Disagree)