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Apple Notifies Service Provider Network of Upcoming Support for Beats Products

Apple service providers will apparently soon be responsible for offering post-sales support for Beats headphones and speakers, reports Greek blog techingreek.com. The news comes from an internal memo dated today alerting official service providers to upcoming contract changes and future training documents regarding Beats products, and Apple's own retail stores will undoubtedly offer similar levels of support.

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This move to support Beats music hardware is a necessary part of Apple's broader integration of Beats' products and services into the Cupertino company following the recent merger of the two companies. Apple is stocking its online and retail stores with Beats products and also is expected to overhaul and rebrand the Beats streaming music service early next year.

Apple acquired Beats Electronics and the Beats streaming music service earlier this year in a deal worth roughly $3 billion. As part of this merger, Apple gained a popular line of headphones and music accessories, a streaming music service, and the combined talent and music industry connections of Jimmy Iovine and Dr. Dre.


Top Rated Comments

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49 months ago
Hello tech support? My headphones must be broken, I paid $200 and they sound like crap.
Rating: 44 Votes
49 months ago
Here come the 100 painfully boring comments about how Beats are terrible.
Rating: 34 Votes
49 months ago
No one on this site cares about Beats.
Rating: 22 Votes
49 months ago
I love how with every Beats article, everyone is suddenly an audiophile. Beats do not sound like crap, they sound fantastic. Can you get better headphones for less money? Yes. To each their own.
Rating: 20 Votes
49 months ago
In B4 all of the Beats Haters!

This is good news only because Apple's support is uncanny.

On a more personal note, I'm deciding whether or not to wait for a new Apple inspired Beats update or to just go ahead and take the plunge and grab a model now.

The Bose in-ears I have now are great, but I wouldn't mind more bass, and to judge the headphone for myself instead of listening to the pure trash that people spout about headphones that that actually sound rather nice on display.
Rating: 17 Votes
49 months ago

No one on this site cares about Beats.


Quite remarkable that about 30 million units have been sold, yet not a SINGLE person on this website cares about them. Amazing.
Rating: 14 Votes
49 months ago

No one on this site cares about Beats.

You clearly have not been around here long. People on this site care about Beats. You don't, but you're not the majority.

Why didn't apple by Klipsch?


Because they bought Beats.
Rating: 14 Votes
49 months ago
In store, iPhone products get geniuses. Beats products get doctors.
Rating: 13 Votes
49 months ago
I wonder how many people bashing Beats headphones have actually tried them out extensively and how many are just repeating what they've heard others say online.
Rating: 13 Votes
49 months ago

In B4 all of the Beats Haters!


you were at least two posts too late with this... :D


and to judge the headphone for myself instead of listening to the pure trash that people spout about headphones that that actually sound rather nice on display.


Please stop making sense. You are angering the trolls and the simple minded..
Rating: 12 Votes

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