Several threads on the Apple Support Communities forum are reporting random reboots on the iPhone 5s while using Apple's iWork apps, with the issue being signaled by the brief appearance of an all-blue screen naturally being compared to the famous Windows "Blue Screen of Death" (BSOD). The issue was reported by iPhone in Canada last month but has been gaining significantly more attention today after being picked up by The Verge.

As shown in videos posted by users, the issue may appear when a user simply opens a document in Pages or another iWork app and then closes the app by pressing the home button on their device. Double-pressing the home button to enter multitasking mode can also trigger the issue. Users in the threads are also reporting random reboots during regular device use, which also may be caused by a number of reasons specific to the device.


Users have reported that the error can be temporarily fixed by turning off iCloud syncing for Apple's Pages, Keynote and Numbers apps, but that fix does not appear to address the other random reboots on the device. Apple released iOS 7.0.2 last month with a fix for a lock screen passcode bypass issue, and was said to be seeding iOS 7.0.3 internally as of last week, but it is unknown if it will contain a fix, or whether Apple will deploy updates to its iWork suite of applications to remedy the problem.

Earlier today, a study showed that apps running on the iPhone 5s are crashing twice as frequently as on the iPhone 5c and iPhone 5, with the new 64-bit A7 chip and M7 motion coprocessor presumably adding wrinkles that may be causing some apps difficulties.

Related Forum: iPhone

Top Rated Comments

street.cory Avatar
148 months ago
Karma.
Score: 3 Votes (Like | Disagree)
3bs Avatar
148 months ago
It could be iOS 7. Many people have been getting random reboots (without blue screen) on various devices other than the 5S.
Score: 3 Votes (Like | Disagree)
watchthisspace Avatar
148 months ago
This is all expected due to new OS (at least a lot of new code which can be buggy), 64bit architecture.

That means opportunities for jailbreak too.

Won't be surprised if JB that comes out is as easy as Jailbreakme.com.

For a premium and Apple product, i dislike this being "expected"
Score: 2 Votes (Like | Disagree)
leroypants Avatar
148 months ago
Apple "it just works"
Score: 2 Votes (Like | Disagree)
theheadguy Avatar
148 months ago
PANIC!!!!

No really... kernel panic.
touché

They'll fix it. They always do.
They have no choice.
Score: 2 Votes (Like | Disagree)
3bs Avatar
148 months ago
I personally haven't experienced any crashing on my 5S since the day it came out. Maybe I just haven't done anything to provoke it yet?

What do you think other people are doing to "provoke" it?
Score: 2 Votes (Like | Disagree)

Popular Stories

iCloud General Feature Redux

iPhone Users Who Pay for iCloud Storage Receive an All-New Perk

Thursday February 6, 2025 11:21 am PST by
If you pay for iCloud storage on your iPhone, Apple has a new perk for you, at no additional cost. iCloud+ is the official name for Apple's paid iCloud storage plans, which range from 50GB for $0.99 per month to 12TB for $59.99 per month in the United States. iCloud+ plans already come with multiple perks for free, such as Hide My Email and HomeKit Secure Video, and now there is another one...
2007 iPhone

Apple Discontinuing This 18-Year-Old iPhone Feature

Saturday February 8, 2025 3:51 pm PST by
The end of an 18-year era is on the horizon for the iPhone. Apple reportedly plans to announce a new iPhone SE as soon as next week, and the device is expected to feature a full-screen design with Face ID, instead of a Touch ID home button. That means Apple will no longer sell any new iPhone models with a home button, for the first time since the original iPhone launched. The home button...
iOS 18

iOS 18.4 Will Include These New Features for Your iPhone

Wednesday February 5, 2025 7:15 am PST by
iOS 18.3 was released last month, so the first iOS 18.4 beta should be coming soon. iOS 18.4 is expected to be a more substantial update for the iPhone, with several new features and changes related to Apple Intelligence and beyond. Apple's website suggests that iOS 18.4 will be released in April, following beta testing. Below, we outline what to expect from the update so far. Apple...
iPhone SE 4 Single Camera Thumb

iPhone SE 4 Launching as Soon as Next Week

Thursday February 6, 2025 3:30 pm PST by
Apple's next-generation iPhone SE could debut as soon as next week with a launch to follow later in February, reports Bloomberg's Mark Gurman. Apple isn't expected to hold an event for the iPhone SE 4, and will instead unveil the device through a press release. The iPhone SE 4 is expected to have an iPhone 14-style design, with Apple eliminating the thick bezels and Touch ID Home button of...
iCloud General Feature Redux

Apple Ordered by UK to Create Global iCloud Encryption Backdoor

Friday February 7, 2025 2:37 am PST by
The British government has secretly demanded that Apple give it blanket access to all encrypted user content uploaded to the cloud, reports The Washington Post. The undisclosed order is said to have been issued last month, and requires that Apple creates a back door that allows UK security officials unencumbered access to encrypted user data worldwide – an unprecedented demand not before...
iOS 18

iOS 18.3.1 Update Coming Soon for iPhones

Thursday February 6, 2025 7:31 am PST by
Apple is internally testing iOS 18.3.1 for iPhones, according to our website's analytics logs, which have been a consistently reliable indicator of upcoming iOS versions. The software update should be released within the next few weeks. iOS 18.3.1 should be a minor update that addresses software bugs and/or security vulnerabilities. Apple Intelligence notification summaries for news and...
Apple Leak Feature

Apple Leaker Issues Apology: 'Profound and Expensive Mistake'

Friday February 7, 2025 9:21 am PST by
Last year, we reported that Apple sued its former software engineer Andrew Aude for providing journalists with confidential information about the company's future plans, including details about the Journal app, Vision Pro headset, and more. As reported by 9to5Mac, the Superior Court of Santa Clara County on Thursday dismissed the lawsuit after Apple and Aude reached an agreement to resolve...
imac video apple feature

Apple to Announce New Products Next Week

Saturday February 8, 2025 10:55 am PST by
Apple has yet to release any new devices in 2025, but at least two new products are expected to be announced next week, according to rumors. Below, we outline the new Apple products that are likely to be unveiled next week. iPhone SE 4 Apple plans to announce the long-rumored iPhone SE 4 as soon as next week, according to Bloomberg's Mark Gurman. The new iPhone SE is rumored to...