Several threads on the Apple Support Communities forum are reporting random reboots on the iPhone 5s while using Apple's iWork apps, with the issue being signaled by the brief appearance of an all-blue screen naturally being compared to the famous Windows "Blue Screen of Death" (BSOD). The issue was reported by iPhone in Canada last month but has been gaining significantly more attention today after being picked up by The Verge.

As shown in videos posted by users, the issue may appear when a user simply opens a document in Pages or another iWork app and then closes the app by pressing the home button on their device. Double-pressing the home button to enter multitasking mode can also trigger the issue. Users in the threads are also reporting random reboots during regular device use, which also may be caused by a number of reasons specific to the device.


Users have reported that the error can be temporarily fixed by turning off iCloud syncing for Apple's Pages, Keynote and Numbers apps, but that fix does not appear to address the other random reboots on the device. Apple released iOS 7.0.2 last month with a fix for a lock screen passcode bypass issue, and was said to be seeding iOS 7.0.3 internally as of last week, but it is unknown if it will contain a fix, or whether Apple will deploy updates to its iWork suite of applications to remedy the problem.

Earlier today, a study showed that apps running on the iPhone 5s are crashing twice as frequently as on the iPhone 5c and iPhone 5, with the new 64-bit A7 chip and M7 motion coprocessor presumably adding wrinkles that may be causing some apps difficulties.

Related Forum: iPhone

Top Rated Comments

street.cory Avatar
135 months ago
Karma.
Score: 3 Votes (Like | Disagree)
3bs Avatar
135 months ago
It could be iOS 7. Many people have been getting random reboots (without blue screen) on various devices other than the 5S.
Score: 3 Votes (Like | Disagree)
watchthisspace Avatar
135 months ago
This is all expected due to new OS (at least a lot of new code which can be buggy), 64bit architecture.

That means opportunities for jailbreak too.

Won't be surprised if JB that comes out is as easy as Jailbreakme.com.

For a premium and Apple product, i dislike this being "expected"
Score: 2 Votes (Like | Disagree)
leroypants Avatar
135 months ago
Apple "it just works"
Score: 2 Votes (Like | Disagree)
theheadguy Avatar
135 months ago
PANIC!!!!

No really... kernel panic.
touché

They'll fix it. They always do.
They have no choice.
Score: 2 Votes (Like | Disagree)
3bs Avatar
135 months ago
I personally haven't experienced any crashing on my 5S since the day it came out. Maybe I just haven't done anything to provoke it yet?

What do you think other people are doing to "provoke" it?
Score: 2 Votes (Like | Disagree)

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