Several threads on the Apple Support Communities forum are reporting random reboots on the iPhone 5s while using Apple's iWork apps, with the issue being signaled by the brief appearance of an all-blue screen naturally being compared to the famous Windows "Blue Screen of Death" (BSOD). The issue was reported by iPhone in Canada last month but has been gaining significantly more attention today after being picked up by The Verge.

As shown in videos posted by users, the issue may appear when a user simply opens a document in Pages or another iWork app and then closes the app by pressing the home button on their device. Double-pressing the home button to enter multitasking mode can also trigger the issue. Users in the threads are also reporting random reboots during regular device use, which also may be caused by a number of reasons specific to the device.


Users have reported that the error can be temporarily fixed by turning off iCloud syncing for Apple's Pages, Keynote and Numbers apps, but that fix does not appear to address the other random reboots on the device. Apple released iOS 7.0.2 last month with a fix for a lock screen passcode bypass issue, and was said to be seeding iOS 7.0.3 internally as of last week, but it is unknown if it will contain a fix, or whether Apple will deploy updates to its iWork suite of applications to remedy the problem.

Earlier today, a study showed that apps running on the iPhone 5s are crashing twice as frequently as on the iPhone 5c and iPhone 5, with the new 64-bit A7 chip and M7 motion coprocessor presumably adding wrinkles that may be causing some apps difficulties.

Related Forum: iPhone

Top Rated Comments

street.cory Avatar
160 months ago
Karma.
Score: 3 Votes (Like | Disagree)
3bs Avatar
160 months ago
It could be iOS 7. Many people have been getting random reboots (without blue screen) on various devices other than the 5S.
Score: 3 Votes (Like | Disagree)
watchthisspace Avatar
160 months ago
This is all expected due to new OS (at least a lot of new code which can be buggy), 64bit architecture.

That means opportunities for jailbreak too.

Won't be surprised if JB that comes out is as easy as Jailbreakme.com.

For a premium and Apple product, i dislike this being "expected"
Score: 2 Votes (Like | Disagree)
leroypants Avatar
160 months ago
Apple "it just works"
Score: 2 Votes (Like | Disagree)
theheadguy Avatar
160 months ago
PANIC!!!!

No really... kernel panic.
touché

They'll fix it. They always do.
They have no choice.
Score: 2 Votes (Like | Disagree)
3bs Avatar
160 months ago
I personally haven't experienced any crashing on my 5S since the day it came out. Maybe I just haven't done anything to provoke it yet?

What do you think other people are doing to "provoke" it?
Score: 2 Votes (Like | Disagree)

Popular Stories

Verizon New

Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage [Resolved]

Wednesday January 14, 2026 10:18 am PST by
Verizon is experiencing a major outage across the U.S. today, with hundreds of thousands of customers reporting issues with the network on the website Downdetector. There are also complaints across Reddit and other social media platforms. iPhone users and others with Verizon service are generally unable to make phone calls, send text messages, or use data over 5G or LTE due to the outage....
iPhone Top Left Hole Punch Face ID Feature Purple

New Leak Reveals iPhone 18 Pro Display Sizes, Under-Screen Face ID, and More

Wednesday January 14, 2026 7:09 am PST by
While the iPhone 18 Pro models are still around eight months away, a leaker has shared some alleged details about the devices. In a post on Chinese social media platform Weibo this week, the account Digital Chat Station said the iPhone 18 Pro and iPhone 18 Pro Max will have the same 6.3-inch and 6.9-inch display sizes as the iPhone 17 Pro and iPhone 17 Pro Max. Consistent with previous...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Later This Year With These 12 New Features

Thursday January 15, 2026 10:56 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another eight months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models, as of January 2026: The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID...
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, Macs, and More

Thursday January 15, 2026 11:19 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the United States, according to the company's website. Most of the values declined slightly, but some of the Mac values increased. iPhone ...
maxresdefault

Google Gemini-Powered Siri Will Reportedly Have These 7 New Features

Tuesday January 13, 2026 7:52 pm PST by
Apple and Google this week announced that Gemini will help power a more personalized Siri, and The Information has provided more details. Subscribe to the MacRumors YouTube channel for more videos. As soon as this spring, the report said the revamped version of Siri will be able to… Answer more factual/world knowledge questions in a conversational manner Tell more stories Provide...